Digital Marketing Strategy - PowerPoint PPT Presentation

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Digital Marketing Strategy

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Title: Digital Marketing Strategy


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What is eMarketing?
  • Very simply put, eMarketing or electronic
    marketing refers to the application of marketing
    principles and techniques via electronic
    media and more specifically the Internet. The
    terms eMarketing, Internet marketing and online
    marketing, are frequently interchanged, and can
    often be considered synonymous.
  • eMarketing is the process of marketing a brand
    using the Internet. It includes both direct
    response marketing and indirect marketing
    elements and uses a range of technologies to help
    connect businesses to their customers.
  • By such a definition, eMarketing encompasses all
    the activities a business conducts via the
    worldwide web with the aim of attracting new
    business, retaining current business and
    developing its brand identity.

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Why is it important?
  • When implemented correctly, the return on
    investment (ROI) from eMarketing can far exceed
    that of traditional marketing strategies.
  • Whether you're a "bricks and mortar" business or
    a concern operating purely online, the Internet
    is a force that cannot be ignored. It can be a
    means to reach literally millions of people every
    year. It's at the forefront of a redefinition of
    way businesses interact with their customers.

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Reasons you need a digital marketing strategy
  • 1 Youre directionless
  • I find that companies without a digital
    strategy (and many that do) dont have clear
    strategic goals for what they want to achieve
    online in terms of gaining new customers or
    building deeper relationships with existing ones.
    And if you dont have goals you likely dont put
    enough resources to reach the goals and you dont
    evaluate through analytics whether youre
    achieving those goals.
  • 2  You wont know your online market share
  • Customer demand for online services may be
    underestimated if you haven't researched this. 
    Perhaps more importantly you wont understand
    your online marketplace the dynamics will be
    different to traditional channels with different
    types of customer profile and behavior,
    competitors, propositions and options for
    marketing communications. See online marketplace
    methodology post.
  • 3 Existing and start-up competitors will gain
    market share
  • If youre not devoting enough resources to
    digital marketing or youre using an ad-hoc
    approach with no clearly defined strategies, then
    your competitors will eat your digital lunch!

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  • 4. You dont have a powerful online value
    proposition
  • A clearly defined online customer value
    proposition will help you differentiate your
    online service encouraging existing and new
    customers to engage initially and stay loyal.
  • 5. You dont know your online customers well
    enough
  • Its often said that digital is the most
    measureable medium ever. But Google Analytics
    and similar will only tell you volumes not
    sentiment. You need to use other forms of website
    user feedback tools to identify your weak points
    and then address them.
  • 6. Youre not integrated (disintegrated
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