7 Reasons to Pursue ITIL

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7 Reasons to Pursue ITIL
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Institutions across the world, whether they are
government agencies or private businesses, are
becoming increasingly dependent on IT. IT
solutions help speed up processes and make
operations efficient. This necessitates the
presence of a structured framework which
guarantees that organisations working to provide
IT service follow standardised and universally
approved practices.
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ITIL (Information Technology Infrastructure
Library), a set of IT service management best
practices aligns IT services with business needs.
Organisations view ITIL as a common language or
model which eases up their tasks and also
integrates businesses. Having a common framework
also helps organisations adapt to the changing
economic climate.
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Skills honed
Organisations focused on inculcating ITIL
practices in their services provide the
associated education, training and qualification
schemes. Individuals in companies focused on
integrating ITIL practices can work to
effectively streamline data management in ways
that improve overall efficiency. Employees who
pursue ITIL certifications are found to be
proactive and have their interests aligned with
the organisational goals.
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Familiarity with language
People well versed in the ITIL technology will be
able to use the common terms and phrases
associated with it .This is a crucial
differentiator between a certified and
non-certified professional. The ability to use
the right terms implies that you will be able to
convey your ideas to your team effectively and
precisely.
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Better pay
ITIL certifications improve the profile
credibility and account for higher qualification
and better pay. They help professionals stay
ahead of the competition by gaining a valued
approach to the best practice methodologies. ITIL
professionals are found to be the highest earning
IT professionals among their peers.
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Improved quality of service
Service providers committed to ITIL practices can
consistently deliver effective solutions to their
customers. Also, support teams are better
equipped to deal with issues in a short span of
time, reducing disruption and thereby increasing
efficiency. This enables the organisations to
meet their obligatory service levels and
contractual requirements.
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Improved Customer Satisfaction
ITIL is customer centric and focuses on their
needs. It aims to improve the user experience
constantly along with addressing the requisite
technology issues. ITIL helps organisations in
showcasing their credibility and dedication to
the customers.
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Optimisation across the supply chain
ITIL practices offer optimized processes and
models which help service-providers work
effectively with all the stake holders and make
responsible business decisions. Concerns such as
investment opportunities, risk management,
reducing costs and identifying areas for
improvement are all addressed in the ITIL service
management procedures, all targeting to create
value for the business.
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Competitive advantage through agile methodology
Adopting ITIL practices allows organisations to
deliver value to the customers, enables a
seamless integration of business processes and
gives them a competitive edge over the others.
The improved planning contributes to reduction in
cycle time for projects, increased success rates
and reduction in unplanned changes in projects.
We can say Devops to be the logical extension.
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Following ITIL practices puts organisations on a
path of continual improvement while being
flexible to the changing requirements of its
customers. It provides guidance and direction to
handle the challenges in implementing IT service.
ITIL practices are therefore most widely
accepted, as they allow organisations as well as
individuals to focus effectively on their goals
and simultaneously address the market needs.
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