Why do Developers Decline Error Reports?

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Why do Developers Decline Error Reports?
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• Proper reporting of discovered software bugs is a
  necessary skill for every test engineer. It
  considerably influences quality of web site
  testing, desktop testing or mobile application
  testing.

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• If a tester hasnt mastered the skill of
  reporting errors, his or her software defects are
  often marked by the developers as cannot
  reproduce, not a bug, invalid bug and so on.
  Such labels upset testers, they mean that the
  developers will not fix the defects and the
  efforts spent on the defects search and
  documenting turn to be wasted.

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The Main Reasons of Error Reports Failures Are

• insufficient or ambiguous description of the
  error
• unclear, inconsistent or incomplete steps to
  reproduce the error
• incorrect or insufficient description of the test
  environment
• mistakes in setting the test environment for
  the e-commerce testing, mobile testing, game
  testing and so on.

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• Mistakes in setting the tests are a frequent
  cause of documenting invalid errors. They make up
  about half of all the defects marked by the
  developers as invalid and declined. Such errors
  often happen because of ambiguous specification
  requirements of the software product and
  inattentiveness of the testers.

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• Experts in manual and automated testing recommend
  clarifying the ambiguous issues before preparing
  for the testing process and always pay attention
  to details.

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Example
Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact_at_qa-testlab.com Address
154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/
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• THANK YOU!

Office in Ukraine Phone 380 (472)
5-61-6-51 E-mail contact_at_qa-testlab.com Address
154a, Borschagivska str., Kiev,
Ukraine http//qatestlab.com/