Title: 5 step to use predictive dialer
1 5 Step To Use Predictive Dialer
21. Define Your Objective
What do you want the call center to do for you?
It can act as an efficient secretarial service
that makes appointments and takes messages
32. Train your staff in advance
Before actually starting a video conference, you
have to decide who the participants in it are,
and what will be the role of each person
43. Calculate your budget
- Thus, make sure to distribute duties in advance.
Also, be prepared for some unexpected
circumstances. For example, if they ask something
you havent thought about who will take a lead to
answer that?
Use your companys metrics to define the optimal
cost for your call center
54. Be prepared in advance for the conference
Make sure to setup the system, files, documents,
people and everything required for and during the
conference before at least 10 minutes of actual
meeting time
65. Follow the Basic Meeting Etiquette
Each member participating in the video conference
has to follow some basic meeting etiquette,
specifically, in terms of body language. It must
be important
7Best Predictive Dialer