Medical Online Reputation Management

1

• Welcome To Patient Trak

2

• Lumin Medical Purchases Online Reputation
  Management Software
• Franklin, Wis., May 9, 2016 Lumin Medical
  LLC, a leader in patient satisfaction solutions,
  announced it has acquired the Online Reputation
  Management (ORM) assets from Implementing
  Technologies LLC and is moving the business from
  Charleston, SC, to Franklin, WI. The acquisition
  has enabled Lumin Medical to incorporate ORM into
  its PatientTrak platform, a web-based tracking
  system that features cloud-based software
  solutions that bring visibility to the patient
  experience before, during and after a visit to
  his or her healthcare provider. PatientTrak helps
  healthcare operational and marketing leadership
  better understand this experience, so they can
  take steps to improve it.
• For More Information Please Visit Site
  https//www.patienttrak.net/healthcare-online-rep
  utation-management

3

• More and more patients are using online review
  sites to select their physicians. Therefore, its
  becoming increasingly important for healthcare
  providers to monitor what is being said about
  them online. ORM is a great fit with our
  PatientTrak platform and will allow us to
  solicit, track and publish patient experience
  feedback for our healthcare clients, said James
  Hermann, President of Lumin Medical. PatientTrak
  now has more tools that our clients need to
  increase their revenue and improve patient
  satisfaction.
• For More Information Please Visit Site
  https//www.patienttrak.net

4

• ORM is one of three primary components that
  are available in PatientTrak. Its products are
  available individually or as a packaged platform.
  The other two PatientTrak services include
• Patient Visit Flow This feature allows
  providers to manage the patient flow process,
  tracking patients from check-in through various
  stages of treatment. Facilities are able to
  analyze patient throughput, average wait times,
  staff efficiency and operational bottlenecks.
• Patient Engagement Text Messaging Solution
  Healthcare providers can send text message
  notifications directly to any smart phone from
  the healthcare providers existing computers.
  Appointment reminders, patient communication,
  status updates during surgery and staff-to-staff
  alerts regarding patient needs can all be sent
  from the platform.

5

• The web-based PatientTrak system is scalable and
  is being used in healthcare settings ranging from
  individual medical practices to the countrys
  largest health systems. It is available for a low
  monthly subscription and does not require the
  purchase of any other software or hardware.
• All PatientTrak components offer reporting
  capabilities that enable healthcare facilities to
  monitor and improve patient satisfaction levels.
• For More Information Please Visit Site
  https//www.patienttrak.net/online-review-manageme
  nt

6

• Patient flow and feedback are critical to
  improving patient satisfaction and maximizing
  reimbursement. Tracking the patient experience
  from door-to-discharge and post-visit through
  online reputation management are key factors for
  patient acquisition and retention.
• Free trials and online demos of PatientTraks
  technology are available. For additional
  information go to www.patienttrak.net, email
  info_at_patienttrak.net or call 1-888-766-2862.

7

• Contact US