O&M and Analytics Services by Mahindra Susten

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• OM and Analytics Services
• Case Study I

• Introduction to OM

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Introduction to OM
OM Responsibility
Duration
Levers to deliver
Owner Expectations
Maximised generation
3 Months
Robust Design
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The Core responsibility of the team is to Operate
and Maintain the plant to deliver guaranteed
plant performance during the OM period and
delight the Customer.
6 Months
2
Quality Execution
Longevity of plant life
6 0 120 Months
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Efficient O M

• Services
• Module Cleaning
• Weed Removal
• Waste Management

Proper plant up-keep to ensure streamlined plant
operations

• OM is a long term association with the Customers

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Maintenance Activities- Key Responsibilities

• Preventive Maintenance
• Routine inspection and servicing of equipment

Predictive Maintenance Real time plant remote
monitoring to ensure avoid and alert in case of a
breakdown or failure.
Breakdown Maintenance Attending to equipment
which has tripped or is in breakdown due to
abnormal conditions

• Timely and proper maintenance to ensure maximised
  plant uptime

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Preventive Maintenance

• Key parameters
• Routine inspection
• Pre-defined schedule
• Can be scheduled or need-based

• Key drivers
• OEM guidelines Conforming to manufacturer
  recommended guidelines and frequencies
• Past Experience - Benchmarked to past failure
  track record
• Plant Specific Factors - Equipment type,
  environmental conditions like - dust levels,
  humidity, seasonal variations
• Conditional Maintenance Testing of equipment to
  identify the current level of KPIs and then
  decide upon the need for preventive maintenance

• Optimised maintenance schedules for efficient
  on-site OM

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Breakdown Maintenance

• Key parameters
• Equipment repair post failure
• Reactive in nature
• Ensure reduced response time to reduce plant
  downtime

• Key drivers
• Breakdown impact analysis- Manage critical spares
  depending upon the impact on down-time caused due
  to equipment breakdown
• Contract Management - Manage Contracts and SLAs
  to ensure back to back warranty and quick
  response
• Clustered Spares- Take advantage of scale to
  optimise spares and invest in higher of spares
  in the central locations

• Quick troubleshooting for minimal downtime post
  failure

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Predictive Analytics

• Key parameters
• Real-time plant performance monitoring and
  analysis
• Proactive identification
• Instant alerts and reduced equipment failure
• Ensures reduction in plant downtime
• Experienced team to assist in remote
  troubleshooting
• Historical trend analysis and insights

• Key Drivers
• Data analysis - Detailed analysis of plant
  performance data to predict future trends and
  potential failures
• Investigation and experiments- Post failure Root
  cause analysis (RCA) and Preventive action (PA)
  
• Equipment Benchmarking- Inter and Intra plant
  Benchmarking across equipment makes and type for
  maximising the generation

• Proactive response to enhance plant performance
  and longevity

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OM Key Challenges and Mitigations
Issues Activity Affected Mitigations
Grid Issues Throttling Grid Variations and Instability Equipment Underperformance Downtime Frequent Tripping Under Efficiency Protection Contract Management Local Discom Co-ordination
Margin Pressures OM contract rates lowered Increased competition Customer Satisfaction Service expectation and Quality remains same in spite of reduce prices Cost Optimisation KPO and central monitoring New initiatives to reduce manpower, security costs and module cleaning costs
Local Issues Vandalism and Theft May cause disruptions Remote locations Module Cleaning / Vehicle Hire / Security Arm Twisting for Rates Minimum employment requirements Local Inclusion Focus on Local inclusion Sustainability focus Job creation and skill trainings Water conservation

• Indian OM Scenario calls for plant specific,
  dynamic, and localised solutions

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Mahindra Susten Best Practices

• IMS Processes followed and complied to ISO
  9001-2015 ISO 14001-2004 OHSAS 18001-2007
• 3 Dimensional SOPs focussing on Quality Safety
  Environment
• Operation Excellence Continual improvement
  cycle
• Job Authorization for Skill Development
• Cluster based Spares (including transformers)
• Soiling analysis

• In-house HT Testing team
• Specialised testing equipment
• Breakdown Impact analysis
• Experience across multiple makes of Equipment

• Real time monitoring and trouble-shooting by
  domain experts with real time support to On-Site
  team
• Plant Health check-up
• Trend Analysis

• Adhering to standards to ensure enhanced plant
  availability

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Mahindra Susten Track Record
Portfolio Level Performance
Results

• Portfolio size to reach 1GW by FY17
• Plant Uptime 99.5 across portfolio

• More than 800 days MTBF for 2 plants
• 1.8 Million Safe working man-hours

• Performance Ratio across portfolio above 104 of
  guaranteed PR

• Track record of setting Industry Benchmarks

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Thank you

• For questions
• Sandeep Jadhav
• Head, OM
• jadhav.sandeep_at_mahindra.com
• Abhay Tilwankar
• Head, Performance Analytics, OM
• tilwankar.abhay_at_mahindra.com
• Ruhi Gupta
• Manager, Strategy, OM
• gupta.ruhi_at_mahindra.com

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