What is Brand Loyalty - PowerPoint PPT Presentation

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What is Brand Loyalty

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žBrand loyalty is the tendency of consumers to continuously purchase one brand's products over another Learn more at – PowerPoint PPT presentation

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Title: What is Brand Loyalty


1
What is Brand Loyalty?
2
  • Brand loyalty is the tendency of consumers to
    continuously purchase one brand's products over
    another
  • Customers trust the brand which filters to the
    products produced by the brand or distributed
    under the brand name.
  • It is derived from customer satisfaction and
    brand consistency which results in the
    all-important trust.

3
  • Brand Consistency
  • Consistency of brand positioning is very
    important in building brand loyalty
  • Brands and Pricing
  • Low price does not result in loyalty and, in
    fact, brand loyalty enables companies to attain a
    higher price for their products than competitors. 

4
  • Loyalty is often Misunderstood
  • loyalty was stronger than just product features.
  • Trust and Loyalty
  • Trust is significantly important in building
    loyalty
  • Protecting a Brand Image
  • Protecting the image of the brand is essential to
    the value of brands
  • A brand image is often destroyed through brand
    dilution.

5
  • Brand loyalty is of extreme value to
    organizations and leads to increased demand and
    higher profits.

6
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