PAN_Online_Process (1)

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• PAN Online Process by UTIITSL
• - a walkthrough

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Access Login

• To avail the PAN Online services, the VLE user
  can login through their existing VLE-ID or User
  Id and password.
• On successful login, VLE user clicks on PAN Card
  option which will redirected to the
• PAN services portal offered by UTIITSL.
• URL www.myutiitsl.com/XYZ

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VLE has to Login through his existing User ID and
Password in their portal
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Once entered with correct user id and password,
VLE user can select PAN card link
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Clicking on the PAN card link opens up the PAN
Online services for the VLE user on the UTIITSL
portal with all information and menu options
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VLE user selects the New PAN Application option
under PAN services menu-pad
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Clicking on New PAN Application opens up the PAN
Form page for online data entry
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VLE user should verify the physical documents
available with the applicant and fill up the
online application form.
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VLE user should fill in all details online on
the form page as per instructions provided
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Once the complete information is filled in
online, clicking on submit leads to Application
Validation process by the system
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VLE user takes out the printout of the filled up
form, pastes applicants photos and takes
signature of the applicant at the designated
locations on the printed form
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VLE user scans this printed application form with
photos affixed and signatures present and uploads
the scanned image alongwith photo and signature
images (3 image files)
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The scanned image files upload facility is
available under PAN services through the Upload
Documents option
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Check List - Upload Documents instructions

• VLE user takes printout of the application form
• VLE user pastes photo and takes signature of
  the applicant on the printed form
• The application form alongwith supporting
  documents needs to clubbed and scanned into a
  single file
• (PAN Application form (front back side) to be
  scanned in 200dpi, color - PDFA format)
• The size of complete scanned Application file
  can be Maximum upto 2MB
• VLE user scans photo of the applicant
• Photo Scanning 300 dpi, Color, 213 X 213 pixel
  (Size less than 30 kb) in JPEG format.
• VLE user takes a signature on a separate white
  sheet and scans it.
• Signature scanning 600 dpi black and white
  (less than 60 kb) in JPEG format.
• VLE user retains separate photo and signature
  scanned images and uploads appropriately by
  selecting relevant options provided in the portal
  i.e. Photo in place of photo to be uploaded and
  Signature in signature place.
• In all, 3 scanned image files viz. Appln form
  with doc proofs, Photo, Signature need to be
  uploaded

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System built-in Auto-validation of scanning specs
- Any difference in size and specs, the system
will throw showing the details
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If Upload Documents runs successfully, VLE user
gets redirected to their e-wallet for deduction
or auto-debit for a record of payment transaction
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On successful transaction normally, the system
generates an Acknowledgement Receipt that the VLE
user hands over to the applicant
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If any error reported in normal run or last
attempt failed, the VLE user has an option of
re-attempting payment on for specific application
and normal payment process follows with
generation of Acknowledgement Receipt
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PAN Processing and Dispatch

• Once the full lifecycle of application is
  completed by the VLE users, the central or HO
  team creates lots for making consolidated
  payments to UTIITSL by selecting only the
  applications cleared across all VLEs with
  successful payment
• PAN Application processing at UTIITSL
• Once the Payment is received, verified as
  realized at UTIITSL end, the applications
  attached to this payment lot will move into the
  processing zone with verification of scanned
  forms uploaded by VLE
• Only the clear applications will move for PAN
  allotment and objection marked cases will be
  intimated back to VLE level for objection
  clearance and further processing at their end.
• Once the PAN allotted, the PAN Cards will be
  dispatched directly to the applicants at their
  communication address as provided in the
  application form, through Speed Post/ Courier.

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Objection clearance at VLE user end - The
objection cases will get displayed under PAN
Objection menu for clearance and further
processing
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VLE clears the objection by making necessary edit
modifications in the PAN application, after
consulting the corresponding applicant
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Once the application edited/ modified, VLE user
uploads documents in right form as in the normal
process cycle printout, photo affix with
signature, scanning, upload.
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PAN Tracking Query

• VLE has an option to check the PAN card status
  using Application number / Coupon number using
  Track your PAN Card option available under PAN
  Services.

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VLE can track the status by giving the
Application number / Coupon number
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Application status is displayed giving the last
updated stage at any time
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VLE user may log out at any point of time once
the activities are over
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Thank You