How to Win a Chargeback?

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How to Win a Chargeback?

• Chargeback Expertz

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• Having to deal with chargebacks on your credit
  card may result to a time-consuming activity,
  especially for those who have online businesses.
  A lot of merchants face the risk of having their
  accounts terminated by their back if they
  frequently experience chargebacks. As a result,
  merchants can incur more cost compared to losing
  sales, which may eventually end up in overall
  business loss. For this, chargeback prevention is
  very important.

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Things to Remember

• Merchants can and try to win a reversal so as to
  save the worth of the entire transaction.
  However, there is no single proven chargeback
  management process that can be used for winning.
  For this, making sure whether or not you would
  like to fight chargebacks is very important and
  often entails certain things for consideration.
• For one, dispute management of a chargeback is a
  time-consuming, tedious, and oftentimes
  labor-intensive process. If the overall cost of
  the claim investigation and chargeback fees is
  bigger compared to the transaction amount, it may
  turn out to be less expensive not to dispute the
  chargeback/s at all.

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Documentation is Important

• Among the most important information pieces that
  merchants can present during a dispute is one
  which offers the explanation as to why the claim
  is unwarranted. This includes sending a
  confirmation e-mail right after completing each
  and every purchase which includes transaction
  details, automated invoice, terms of purchase,
  shipping information, how to reach out to
  customer service, as well as how to return an
  item. After shipping the item, the merchant need
  to send another email which contains the delivery
  and tracking details as much as possible.

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Understanding about Different Dispute Reasons

• Every chargeback come up with a specific reason
  and a reason code that depends on the customers
  claim. You should have proper understanding about
  the various reasons of disputes. It can help you
  lead the chargeback case with proper
  documentations. Different card brads use their
  different terms and reason codes to determine
  reason of a customers claim. Providing accurate
  response to them will help you to win the
  chargeback. If requires you can also contact
  chargeback experts to help you to
  understand reasons of chargebacks.

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