How to Solve Bluetooth Issues on Alexa Devices?

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How to Solve Bluetooth Issues on Alexa Devices?

• Call (Toll-Free) 1800-414-2180 Visit On Our
  Website www.thedevicesupport.com

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• Connecting to Alexa device on Amazon Echo via
  Bluetooth shouldnt be any problem because Alexa
  device is meant to work with Bluetooth
  technology. But, if you are facing issues
  connecting to Alexa via Bluetooth, then you
  shouldnt hit the panic button because there are
  some solutions that may help fix this problem
  quite easily.

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• Note In order to confirm that the solution
  works, the first thing that you will have to make
  sure is that your Alexa device supports
  Bluetooth. If you are using Echo 1st or 2nd
  Generation, Echo Plus, Amazon Tap, Echo Dot and
  Echo Show.

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• It is also important for you to check that your
  Bluetooth device makes use of a supported
  profile. If you dont know what this means, then
  read below-mentioned steps.
• Advanced Audio Distribution Profile This is
  going to allow you to stream audio from your
  smartphone or tablet to Alexa device. Amazon Echo
  devices also accomodate A2DP SRC. You can stream
  audio from Amazon Echo to a Bluetooth speaker. If
  you need any support for connecting a speaker,
  then you can log onto www Amazon com Echosetup.
• Audio/Video Remote Control Profile With this
  profile, you can use hands-free voice control at
  the time when you connect your smartphone or
  tablet to Alexa device.

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Check Bluetooth devices batteries

• If you are using a Bluetooth device that comes
  with a non-removable battery, then you will have
  to ensure that the device is fully charged. If
  the device contains replaceable batteries, then
  you should replace current batteries with new
  ones.

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Check if there is any interference

• It is important for you to move your Alexa and
  Bluetooth device from all those sources that
  could cause interference. These sources include
  baby monitors, microwave ovens, and wireless
  devices.
• Besides that, you have to keep in mind that your
  Bluetooth device is in the proximity of Alexa
  device at the time of pairing it.

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Clear all Bluetooth devices
For Echo Devices

• Open Alexa app followed by going to menu and
  then, selecting settings. If you are not able
  to find this menu, then you can reach out to the
  individuals who offer support for Amazon Echo.
• Select the device you are using followed by
  selecting Bluetooth.
• Choose your device from the list followed by
  selecting Forget. Do the same for other
  Bluetooth devices as well.

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For Amazon Tap

• Start off with opening the Alexa app followed by
  going to menu, then selecting settings.
• Choose your Amazon Tap device. If you cant find
  your Amazon Tap, then you will have to perform
  Amazon Echo Tap setup.
• Select Bluetooth and then, select clear.

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For Echo Show

• Give the device a command, i.e., Go to
  settings, or hover down from the top of the
  devices screen to select settings. If your
  commands are being unheard by Alexa, then you
  will have to take Amazon Echo help.
• Select Bluetooth option.
• Select info icon, which is given right next to
  the Amazon Show name on the list followed by
  selecting Forget device. Do the same for other
  Bluetooth devices as well.
• Once all the devices are cleared, you can restart
  your Bluetooth and Alexa device.

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Pairing Bluetooth devices again
For Echo Show

• You need to say, pair my phone, as this will
  make your Echo Show ready for pairing. If pairing
  doesnt happen, then you should do Amazon Echo
  setup.
• Open Bluetooth settings menu on your smartphone
  or tablet and then, select Echo Show.
• You can stream audio from your smartphone to Echo
  Show. Once Alexa tells you that the connection
  was made successfully.

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For Amazon Tap and Echo devices

• Launch settings for your smartphone or tablet and
  turn the Bluetooth on. Do this when you are close
  to Alexa device.
• Say pair, as this will make your Alexa device
  enter pairing mode.
• From Bluetooth settings menu on the smartphone or
  tablet, choose Alexa device. You are going to be
  informed by Alexa whether the connection was
  successful or not.

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