Steps to fix “Echo” issues while calling through MagicJack? - PowerPoint PPT Presentation

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Steps to fix “Echo” issues while calling through MagicJack?

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Sometimes people hear Echo after every word they speak while making calls through MagicJack on their computer. So to resolve this problem here, we have few quick troubleshooting steps. – PowerPoint PPT presentation

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Title: Steps to fix “Echo” issues while calling through MagicJack?


1
Steps to fix Echo issues while calling through
MagicJack?
  • Support For Echo
  • Call(Toll-Free) 1800-414-2180
  • Visit On Our Website www.thedevicesupport.com

2
  • Sometimes people hear Echo after every word they
    speak while making calls through MagicJack on
    their computer. So to resolve this issue here, we
    have few quick troubleshooting steps.

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  • The problem of hearing Echo sound during calls
    mostly occurs when they use their MagicJack with
    the computer system or the ports on modem and
    router. Many of the times the other different
    sounds are also heard while making a call through
    MagicJack. So if you also face this problem, then
    go through the following MagicJack help procedure
    for addressing the issue.
  • Magicjack Customer Service Magicjack Support

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  • Open the Menu from the upper right side of your
    magicJack softphone.
  • Select the option for Headset or volume
    Control.
  • Decrease the sound level of both the Speaker
    and Microphone. Lower it down to around
    one-third of the maximum allowed speed for your
    device.

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It might resolve the issue but it the problem is
not fixed, they the other trouble shooting steps
mentioned below
  • Change the port for using your MagicJack. Plug in
    your MagicJack to another USB port.
  • Plug out the MagicJack and turn Off and ON your
    computer.
  • Plug back the MagicJack with your computer.

9
Now, try placing a call to check if the issue
repeats or not. If the issue is still not
resolved, then try next troubleshooting step
  • Plug out the MagicJack and power Off the modem or
    router.
  • Wait for at least 3 minutes.
  • Power On the modem and router and plug back the
    MagicJack with your computer.

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  • All these above steps might fix the Echo issues
    while making calls through MagicJack on your
    Computer system.
  • Magicjack Help Magic Jack Account

12
But if you hear Echo sounds while making calls
through MagicJack, then you should try the
following troubleshooting steps
  • Decrease the level of volume for your MagicJack
    calls.
  • Power cycle your MagicJack unplugging the primary
    power cord and then plugging it back after 20-30
    seconds.

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It might fix the issue but if it doesnt work
then try the other troubleshooting steps listed
below
  • Pull out the MagicJack from your router or
    modems port and power Off your modem or router.
  • Leave if Off for 20-30 seconds.
  • Power On the modem or and plug in the MagicJack
    back to that port of your modem or router.

15
Try to make a call and check if the issue is
resolved or not. If it is still not fixed, then
go through the next step
  • Try to use another home phone device with your
    MagicJack to ensure that the telephone devices is
    not causing the issue. Now try placing a call and
    check if the problem persists or not.

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  • So these were few troubleshooting steps you can
    use for solving the Echo sound issues with your
    MagicJack. Hope you find it helpful in addressing
    your concerns related to Echo noise on MagicJack.
    But if the problem is not resolved in spite of
    following all the above-listed steps, then you
    need to book a tech appointment for identifying
    and fixing the issue. Also, remember you can get
    MagicJack support for solving many more problems
    with MagicJack.

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