Procedures for Vijaya Bank Card Services

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Procedures for Vijaya Bank Card Services
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Procedure for Verified by VISA

• Prerequisite
• Debit Card
• Vijaya Bank debit card holders need to register
  their mobile numbers by visiting a Vijaya Bank
  ATM and following the below procedure after
  entering the ATM PIN.
• Other Services -gt Debit Card on internet -gt vbv
  registration
• Credit Card
• Vijaya Bank Credit card holders need to register
  their mobile/ email with the card division of the
  Head Office. They can also contact card issuing
  branch and get the mobile number registered.
• Then click here to register for Verified by VISA.

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New User - Web Registration

• New users need to visit Vijaya Bank website and
  click here http//bit.ly/NewUserWebRegistration
• Next enter card details.
• On successful verification, user has to choose
  the preferred choice for receiving the OTP
• Mobile number and Email
• Mobile number - or -
• I will register later
• For option 3, user will be asked to get in touch
  with bank to update contact details.
• Once the user fills the details (for option 1 and
  2), and clicks submit, the cardholder is
  successfully registered for Verified by Visa /
  MasterCard Secure Code.
• For logging into profile website, user has to use
  static password.

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Forgot Password Existing User

• User has to visit Vijaya Bank website and click
  here - http//bit.ly/ResetPasswordExistingUser
• Card holder has to enter card details.
• Once the OTP is verified, user will be asked to
  choose new password.
• Once the submit button is pressed, the
  cardholders password is successfully reset.

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Authentication during Transaction Existing User

• User visits merchant website to purchase an item.
• User will be redirected to payment gateway once
  he/she clicks the PAY NOW option.
• In the next page, user has to enter his/her
  static password and OTP.
• Once these details are verified, user is
  successfully authenticated.
• If the user enters wrong credentials 3
  consecutive times, the card will be blocked
  immediately (for internet transactions only). To
  release the blockage of Internet transaction,
  user has to contact Vijaya Banks 24x7 Card
  customer care centre.
• TOLL FREE 1800 425 9992 / 5885 / 4066
• Email cardsupport_at_vijayabank.co.in
• NOTE In case of change in Mobile number/Email
  id, Card holder has to send the new Mobile
  number/Email id, through the issuing branch, to
  Card Division. It takes a maximum of 2 working
  days to update the details after receiving the
  Mobile number/Email intimation from branch.

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VIJAYA BANK

• Vijaya Bank is a PAN India Institution, serving
  diverse sectors of the society.
• The Bank offers a bouquet of innovative and
  attractive products and services to its
  customers. It has also incorporated a host of
  latest Digital Banking products, to provide the
  best services to its customers.
• Digital Banking services are
• VPAYQWIK
• Mobile Banking
• Net Banking
• Vijaya UPI
• Twitter banking and many more
• For details, visit https//www.vijayabank.com

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THANK-YOU