Title: Upgrading Customer Interaction with Call Center Solutions
1 Predictive Dialer
Easiest predictive dialer ever.
No setup fees
Same day setup
Dial 5 lines at a time
Upgrad Business Communication with Predictive
dialer Solutions
Mail ID sales_at_iqautodial.com
2Key Objectives
- Deliver top services and feature to upgrade
business communication - Maintain the consistency in productivity and
performance of calling agents - Bring opportunities to generate quality leads
through better customer interaction
3Common Features of Predictive Dialers
- Call Forwarding Calls can be forwarded to agents
flexibly with these features, especially when
employees are handling huge volume of calls. - Voicemail to email transcription When agents are
unable to take calls, callers can send messages
as voicemail which will transcript and save in
email inboxes. - High-quality Conferencing Employees of several
departments can connect with each other or
callers of same query through high-quality voice
and video conferences.
4- Call Transferring Agents can transfer calls to
other executives effectively when there is major
problem from the callers side. - Cloud-based Integrations Predictive dialer
systems can be integrated with cloud services
without spending extra expenses, except storage
plans. - Call screening monitoring Using dashboard,
calling agents can monitor calls and see other
details as well, such as location, caller ID,
duration, etc.
5Common Applications of Predictive Dialer
Solutions
- Inbound and outbound calling centers to attend
customers - Customer care businesses
- Call forwarding businesses
- Enquiry centers
- Medical centers and hospitals to give details of
medicines - Reservation companies for ticket monitoring and
confirmation
6Benefits of Using Predictive Dialers
- Innovative Features
- Predictive dialer software come along with a
variety of calling features and hence employees
can improve their performance through
multitasking. These features are easy to access
and operate, therefore agents can handle calls
even when there is huge volume calls. - Uninterrupted Connectivity
- These systems can be utilized over IP networks
which make them more reliable for communication.
They offer uninterrupted connectivity with
high-speed data and voice signals transmission. - High-quality Interactions
- With superior call quality and enhanced
communication, predictive dialers offer
uninterrupted interactions with different
business prospects.
7- 24/7 Support
- With the help of IVR integrations, these systems
can remain online for 24/7 and callers can get
self-services with pre-recorded menu or options.
The feature auto attendant works 24/7 through
which callers are interacted with menu options. - Responsive Systems
- These systems are capable to offer quick
responses according to users input. Hence,
employees will experience great productivity
through its services and features. - Time-saving Processes
- With the help of predictive dialer features,
employees can save time with multitasking
operations and can deliver great performance
without straining on other aspects.
8Why Choose IQ Autodial?
IQ Autodial is a popular and cheap predictive
dialer provider, which are helping thousands of
calling businesses to raise their communication
standards. They are delivering products across
major countries like USA, UK, Canada and India.
With dedicated teams of telecom professionals,
they are always available to implement most
effective and highly reliable solutions. Our
predictive dialer solution are integrated with
latest technologies like cloud, VoIP (voice over
IP) and IP PBX. Their main focus is to meet the
expectations and every major-minor requirement of
the calling businesses. They are always ready to
deploy advanced technologies in several major and
minor organizations.
9Along with predictive dialer solutions, we
deliver services like
- Call Management
- Campaign Management
- Call Recording storage
- Supervisor Management
- Technical support
- Lead Management
- Compliance Management
10THANKS!
- Call 1-844-237-9631
- Mail sales_at_iqautodial.com
- Skypesupport.iqautodial
- Website www.iqautodial.com