Importance of Communication in Hospital

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www.frontenders.in
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Why Communication is Important?
Communication is the key for the smooth
operations in the hospital. Clear communication
provides a hassle-free platform for all the
Stakeholders of the hospital.
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• Types of Communication

• - Contractor or vendor coordination
• Insurance tie-ups
• PR coordination

This type involves the communication within the
organization.
This type comprises of the communication dealt
outside the organization. .
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Effects due to lack of Communication

• Confusion at the work place
• Medical error
• Delay in treatment
• Delay in discharge
• Delay in settling the bills
• Internal conflicts
• Unmet goals and mission
• Less productivity
• Less morale
• Lack of trust
• Patient dis-satisfaction
• Interruption in the operations

• Loss of trust with the vendors
• Attrition
• Employee dis-satisfaction
• Ineffective working environment
• Misinterpretations in executing physicians
  instructions
• Missing of hospital data
• Data interruption
• Improper decision making
• Lack of team coordination

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How to make the communication effective?
Effective communication is very important to keep
the system productive and efficient.
Communication, be it internal or external, has to
be very clear for a smooth functioning of the
organization. Systemizing and standardizing the
operating procedures narrow down the challenges.
This could be achieved with the regular training
of all employees at all levels. For the success
of an organization, the communication channel
should be very lucid.
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Importance of Effective Communication

• Improves the productivity
• Build strong trust on the hospital
• Makes the system effective and efficient
• Enhances patient satisfaction
• Reduces the risks
• Drives the organization in the goal oriented
  path

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How FrontEnders helps in enhancing your
communication network?

• Fostering an environment that encourages and
  promotes better collaboration and teamwork of
  hospital staff- This helps in collective decision
  making rather than taking individual calls which
  is detrimental to patient care. Consolidated
  information makes hospital staff aware of their
  roles and responsibilities. It also enhances
  employee engagement and productivity.
• Developing a seamless and integrated information
  system-By doing this, critical information may be
  accurately communicated to the authorised staff
  involved in patient care. For example, diagnostic
  test results and contact details of patients may
  be instantly conveyed to physicians to expedite
  faster treatment. Likewise, they may be alerted
  on patient admissions or health emergencies. This
  creates a seamless, consistent experience for the
  patient and ensures high-quality care.

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• Constantly reviewing and updating the hospital
  policies and terms- For handling new healthcare
  regulations, enhanced accreditation requirements
  or internal process modifications, this is
  necessary. Clear internal communication to
  employees ensures that required changes are
  quickly and consistently implemented across the
  hospital.
• Equipping hospital staff with adequate skill sets
  and training- It is important that every employee
  is able to fully understand and utilize the
  hospital communication system. This calls for
  sufficient training and repeated practice on
  communication aspects and also on technology
  advancements. Thus fear of failures and
  resistance to change is overcome.
• Using strategic top management driven approach
  for clarity- By clearly communicating goals and
  expectations, hospital managers and
  administrators can help employees understand and
  work towards them. This may be enabled through
  periodic memos, emails, meetings and policy
  manuals.

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Make your hospital to function effectively and
productively with Clear communication channel.
Let your channel be clear without hindrance!
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FOLLOW US ON
enquiry_at_frontenders.in
www.frontenders.in
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