FSSAI rules and regulations | FSSAI e-commerce guidelines | India

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FSSAI Rules Regulations for E-commerce Food
Operators

• With the advent of new technologies in digital
  India, FSSAI has introduced and mandated licence
  (e-challan) for e-commerce Food Business
  Operators to run businesses according to new
  FSSAI guidelines under FSSAI Rules and
  Regulations.

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Registration of the E-commerce FBOs

• As per the rules for e-commerce FBOs(food
  business operators), the FSSAI stated,
  E-commerce FBOs shall be covered under
  schedule-I of the Food Safety and Standards
  Regulation, 2011.
• The FSSAI further stated that the e-commerce
  food operators avail their license from the
  Central Licencing Authority for their food supply.

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Safety, Hygiene, Delivery and Communication

• As per FSSAI Rules and Regulations, FSSAI
  e-commerce Guidelines-
• Only trained professional should undertake
  delivery, hygiene, delivery time and safekeeping
  etc.
• To make sure no misleading information should be
  made regarding sellers, brand owners, vendors,
  agencies etc.
• Compulsory for entities to display warning on
  platforms such as websites.

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Mobile Application for more power to consumers

• Standing up with the digital trends FSSAI
  launched a mobile application last year.
• So that consumer raise their concern regarding
  any issue related to food safety.

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Listing of only the Registered/Licenced
Restaurants

• A recent press release regarding FSSAI e-commerce
  guidelines states that only 30-40 restaurants
  out of total listed with them.
• However, it has become mandatory for such
  platforms to only have FSSAI Licensed or
  Registered restaurants.
• As per observation the majority e-commerce food
  based operators (FBOs) disobeying the FSSAI
  guidelines. it further directed to delist the
  restaurant registered.

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Licenses required to open a restaurant in India

• FSSAI Food Safety And Standards Authority
  Licence
• Liquor Licence
• Health/Trade Licence
• Eating House Licence
• Shop and Establishment Act
• And many more.

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Necessary Steps taken by FBOs

• Consequently, the newspaper reports shows
  numerous e-commerce FBOs like Swiggy, Zomato,
  Grofers, Uber Eats, agree to FSSAI e-commerce
  guidelines.
• They have also de-listed many unregistered
  restaurants from their platforms

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