Title: Creating an email marketing campaign
1Creating an EmailMarketing Campaign
2Creating an EmailMarketing Campaign
- Determine the Purpose of Your Campaign
- Define your audience
- Determine your sending frequency and goals
- Determine your content
- Determine email segments
- Select an Email Marketing Provider.
- Design / Select email template
- Organize Your Email list.
- Setup Tracking
- Test and Refine.
3Determine the Purpose of Your Campaign.
- Spend a little time with your marketing and sales
team to pinpoint the purpose of each message so
that you can craft the design and copy of the
message to the proper list segment. To get your
creative juices flowing, here are some common
campaign objectives that you may want to
consider - Promote a specific product / service to generate
repeat business from existing customers - Drive traffic to a new page or article on your
website
4Define your audience
- Before you start designing, writing, and sending
campaigns, you should define your audience. Once
you get a grasp on the people who will be reading
your emails, it will be much easier to decide
what to say to them.
5Determine your sending frequency and goals
- Not all sending frequencies are created equal.
Some users, send on a daily basis because that's
a key part of their mission. Others,on Fridays,
offering a little e-gift for the weekend. - decide what you'd like to get out of your email
marketing. Are you looking to direct readers to
your website? Help promote sales? Increase
traffic at events? Set goals like these for your
campaigns, then keep track of your progress over
time.
6Determine your content
- Now that you know who you're talking to, it's
time to think about what you're going to say to
them. "What you say" is your content. Think about
why this audience signed up for your emails in
the first place, then focus on delivering that to
them. - It can be helpful to outline general content
types that you might include in each email
campaign. Later, as you're putting together your
newsletter, you can refer to this outline to make
sure you're staying on track.
7Determine email segments
- We need to document some like
- "from" address
- The subject line
- detail the outline
- Signature
8Select an Email Marketing Provider.
- The best thing we could tell you would be to do
your homework, talk to and try different
providers and go with the one that you click with
the most. Were not going to do that though as we
know youre probably not prepared to spend the
time or money needed to do this.
9Design / Select email template
- Dont Overdo the Design. As with many things in
marketing, the more simplified something is the
more effective it usually will be. The same goes
for design. Keep your emails design very simple
by following some of the tips below that we have
found to be effective
10Organize Your Email list.
- One of the most commonly overlooked elements of
email marketing is list segmentation. If you fail
to properly segment your email contacts into
specific lists, then you will most certainly
experience lower click through rates and response
rates when you send your messages. Here are some
common fields to segment your lists byLocation
11Setup Tracking
- Being able to evaluate the effectiveness of each
campaign will prove essential to maximizing your
ROI. Some of the metrics you can track through
your email providers dashboard and others
through Google Analytics - Open rate (rate at which your contacts actually
open / view your message) - Click through rate (rate at which your contacts
click on links / calls to action in your message) - Conversion rate (rate at which your contacts
become leads / customers after getting to your
website from your message) - Deliverability (rate at which your contacts
actually received your message)
12Test and Refine.
- I can give you all the advice in the world, but
the best results are going to come down to the
combinations that work best for your business.
The only way to find these optimal combinations
of design, copy, etc is to track and test
different combinations. Some of the main elements
that you should always be looking to track, test
and refine areSubject lines - Style, tone and context of the copy used
- Font sizes, colors and formatting
- Calls to action
13Designing Email Templates
14Email Templates
- allow you to customize the formatting and text
of emails sent by users who share your
content. Templates can be text-only, or HTML and
text, in which case the user's email client will
determine which is displayed
15Designing Email Templates Simplify design
- First and foremost, the design of your email
templates should be simple. Design should enhance
your message, not distract from it! And frankly,
emails with a lot of design hoopla bring the
reader's attention away from your actual message,
and as a result may harm conversions. Plus, the
fewer elements you have bouncing around in your
email, the less likely it is to render improperly
or trigger a SPAM filter.
16Designing Email Templates Keep the Width of
Emails Under 650 Pixels
- This ensures that they always display in
Outlook's vertical preview pane -- can't forget
about your Outlook readers! If you're a HubSpot
customer, you can duplicate our email templatesto
get started if you like all of our templates are
fewer than 650 pixels in width.
17Designing Email Templates Identify the need
for an email.
- Whatever the case, you'll need to create a
requirements document to record your goals and
other design ideas for the email. This will help
you create more campaigns in the future, and
makes it easier for a team to work together on
the project.
18Designing Email Templates Tables Are Your Best
Friend
- If you've been coding for a while, you may think
that sounds insane, but it's actually important
to use tables in email template design to ensure
your email renders the same way across every
email client.
19Designing Email Templates Avoid Body
Attributes
- You may encounter email clients that don't pay
attention to body attributes, which means all
your hard work is for naught. So if you wanted
to, say, create a light gray email background,
you should simply use a 100 width light gray
table, and then nest the content of your email
within that table.
20Designing Email Templates Don't Use HTML
Bullet Points
- Those pretty HTML bullets you're used to don't
work too well when rendered in email. Use a plain
text alternative, like dashes (-) or asterisks
() to ensure readers don't see broken or missing
bullets in their email message.
21Designing Email Templates Use Absolute Image
Paths
- That means any images in your email templates
should be hosted on your website. Then, make the
image path point to the URL of the page on which
the image is hosted. You can always find the
image URL by right-clicking on an image and
selecting "View Image Info." It should end with a
file extension like .jpg or .gif, not .com.
22Designing Email Templates Use the Right Number
of Images at the Right Size
- The smaller you can make your image files, the
better. You certainly don't want to make the
images grainy, but large image files increase
email load time, and that impacts the success of
your campaigns. You should also take care not to
include too many images throughout your email,
and maintain an even balance of images and text.
This will help you stay out of SPAM folders and
increase reader engagement.
23Designing Email Templates Designing Email
Templates Steer Clear of PNGs
- Speaking of that image URL, I used ".jpeg" and
".gif" as examples for a reason. PNGs should be
avoided in email templates, because they're not
supported in Lotus Notes.
24Designing Email Templates Don't Forget About
Image Alt Text
- Nope, alt text isn't just to help search
engines read images on your website. Alt text in
emails helps readers determine what images were
supposed to be had they rendered in the inbox.
Including clear, descriptive Alt text helps fill
in the blanks for recipients if images are
blocked, turned off, or rendering improperly.
25Testing YourEmail Designs
- Test in different email clients and ISPs
- Send tests to friends and coworkers
- Inbox Preview
26Test in different email clients and ISPs
- All email clients are created differently and can
render content in HTML email in different ways.
Some clients will strip your BODY or HEAD tags,
or all content below a certain line. Flash
doesn't work with some, while others will block
images by default. - These inconsistencies make it very important to
test your campaign in as many different scenarios
as possible.
27Send tests to friends and coworkers
- It can be difficult for some users set up test
computers or test in many different applications.
By keeping your designs simple and sending test
emails to a few friends or colleagues, you can be
sure to catch broken images, typos, and other
bugs.
28Inbox Preview
- Inbox Preview shows what your campaign will look
like in different email clients, so you
can refine your campaign before sending. - Your email marketing s dashboard will provide
you this feature to shows your campagn different
email -
29MeasuringPerformance
- Clicks
- Unsubscribe rate
- Bounces
- Website traffic
- Signups since last campaign
30Clicks
- How many people clicked links in your email?
Which links did they click the most? - Did they click on product links, or research
links? Did you see a rise in purchases? - How long after you sent the campaign do links
keep getting clicked? - Your click rate can help you determine the
success of your campaign and reveal general
trends in the behavior of your subscribers.
31Unsubscribe rate
- Whats your unsubscribe rate after each campaign?
Less than one percent is average for lists that
are contacted regularly, and well-maintained. - If you send very infrequently or if its your
very first send, your unsubscribe rate may be
much higher. Check your rate after each campaign. - If you see it spike after a particular campaign,
consider whether it had anything to do with your
content. Maybe youre sending too frequently, or
maybe not enough.
32Bounces
- Watch your bounce rate after each campaign. Some
email arketing servers breack your bounces into - hard vs. soft, and clean your list
accordingly. - Soft bounces are emails that exist, but for some
reason, they couldnt be delivered - A hard bounce is an e-mail message that has been
returned to the sender because the recipient's
address is invalid.
33Website traffic
- Check your website traffic logs after each email
campaign. Does traffic pick up? - Do orders increase? Was the spike in traffic
immediate, or did it come gradually? - How long does the new traffic last, and how long
should you keep the graphics - and pages that your email points to hosted live?
34Signups since last campaign
- After each campaign, do you get lots of new
subscribers? That could mean your - loyal readers are forwarding your emails to
friends. Dont see any list growth at - all? Maybe you need to make your content more
interesting or relevant to your