vitalsmartsindia - PowerPoint PPT Presentation

About This Presentation
Title:

vitalsmartsindia

Description:

Communication is interacting with others and Effective communication is less about talking and more about listening. One should understand the emotions, the speaker is trying to convey. – PowerPoint PPT presentation

Number of Views:7

less

Transcript and Presenter's Notes

Title: vitalsmartsindia


1
Benefits of Effective Communication
  • Vital Smarts India

2
  • Some of the most important Interpersonal Skills
    are as below
  • Verbal Communication. Verbal communication is
    about more than just speaking to get your point
    across. It is about being able to both deliver
    and receive a message. There are several
    sub-skills that make up verbal communication
  • Presentation Skills. Giving an effective
    presentation is about more than just delivering
    your message confidently, it is about getting
    your message across in a clear manner that keeps
    your audience engaged.
  • Positive Attitude Having a positive attitude is
    all about being optimistic in our everyday life.
    This optimism will enable you to better handle
    daily stresses without negatively impacting your
    mood or the moods of those around you.
  • Confidence Fundamentally, self-confidence is
    about having a belief in our abilities.
  • Empathy Empathy is the ability to understand and
    share the feelings of others.
  • Active Listening Active listening refers to the
    process by which we elicit information from
    either an individual or a group.
  • Motivating encouraging others In a workplace
    context, motivational skills are your ability or
    your strategies to generate the desired response
    from a peer, subordinate, or stakeholders.
  • Humor You all know someone great socially
    because of their use of humor. Appropriate use of
    humor can also make the cogs of the workplace
    turn more smoothly, as well as helping us to get
    what we want.
  • Giving and Receiving Feedback Feedback enables
    us to achieve our goals by constantly making
    small adjustments to our course.
  • General Communication Skills This includes
    Enunciating, Seeking clarifications, Being
    succinct but complete, handling a difficult
    situation without getting angry, not interrupting
    others, anticipating counterarguments and
    addressing them, using words and sentences
    appropriate to your audience, disclosing
    information about yourself to build trust and
    encourage disclosure, storytelling, training
    others to perform tasks, speaking at an
    appropriate pace, using pauses and stops to
    enhance the impact of what you are saying, using
    analogies.

3
Broadly speaking, interpersonal skill is your
ability to communicate, cooperate, connect,
relate, and work with others. In fact, in any
interaction between two people where information
is being exchanged, including both verbal and
nonverbal communication, interpersonal skills are
in play. Everyone is of course different. You may
know someone with great interpersonal skills, and
another person lacking some interpersonal skills.
People with great interpersonal skills are
generally more successful both professionally and
personally than those without.
4
  • Some of the advantages of having good
    interpersonal skills are as follows
  • Work more effectively as part of a team
  • Get our point across effectively
  • Form and maintain social bonds
  • Relate to the situations of others
  • Negotiate with others
  • Apologize
  • Reconcile differences
  • Influence others successfully
  • Improve our ability to learn
  • Read body language

5
  • Some of the most important Interpersonal Skills
    are as below
  • Verbal Communication. Verbal communication is
    about more than just speaking to get your point
    across. It is about being able to both deliver
    and receive a message. There are several
    sub-skills that make up verbal communication
  • Presentation Skills. Giving an effective
    presentation is about more than just delivering
    your message confidently, it is about getting
    your message across in a clear manner that keeps
    your audience engaged.
  • Positive Attitude Having a positive attitude is
    all about being optimistic in our everyday life.
    This optimism will enable you to better handle
    daily stresses without negatively impacting your
    mood or the moods of those around you.
  • Confidence Fundamentally, self-confidence is
    about having a belief in our abilities.
  • Empathy Empathy is the ability to understand and
    share the feelings of others.
  • Active Listening Active listening refers to the
    process by which we elicit information from
    either an individual or a group.

6
  • Motivating encouraging others In a workplace
    context, motivational skills are your ability or
    your strategies to generate the desired response
    from a peer, subordinate, or stakeholders.
  • Humor You all know someone great socially
    because of their use of humor. Appropriate use of
    humor can also make the cogs of the workplace
    turn more smoothly, as well as helping us to get
    what we want.
  • Giving and Receiving Feedback Feedback enables
    us to achieve our goals by constantly making
    small adjustments to our course.
  • General Communication Skills This includes
    Enunciating, Seeking clarifications, Being
    succinct but complete, handling a difficult
    situation without getting angry, not interrupting
    others, anticipating counterarguments and
    addressing them, using words and sentences
    appropriate to your audience, disclosing
    information about yourself to build trust and
    encourage disclosure, storytelling, training
    others to perform tasks, speaking at an
    appropriate pace, using pauses and stops to
    enhance the impact of what you are saying, using
    analogies.

7
  • Nonverbal Communication. Just as important as the
    words you are speaking is what your body language
    is saying. Developing your nonverbal
    communication enables you to make a good
    impression, the first time and every time. Some
    of the important aspects are
  • Improving our posture
  • Using our hands and facial expressions to help
    articulate our point
  • Avoid using your phone or laptop when in meetings
  • Using appropriate eye contact
  • Smiling
  • Keeping your hands away from your face
  • Nodding to show understanding
  • Shaking hands firmly but not excessively

8
  • Negotiation, Persuasion, and Influence Effective
    negotiation is based on trust and mutual respect
    and often results in win-win outcomes, where both
    parties benefit from the result of the
    negotiation.
  • Critical Thinking, Problem Solving, and Decision
    Making Critical thinking can be defined as your
    ability to take charge of your thinking. It can
    enable us to solve complex problems, both as an
    individual and as part of a team. Just like all
    other interpersonal skills, improving your
    critical thinking skills will help you both in
    life and your career.
  • Assertiveness Being assertive is not about
    being forceful, but it is about being able to
    stand up for both yourself and others in a way
    that others can respect. To be assertive you need
    to be open and forthright as to your needs whilst
    respecting the needs, rights, and views of
    others. Because of this, assertive behavior is
    not aggressive behavior.
  • Working with Groups Teams Team working uses
    many of the skills we have already examined. It
    involves working within a group, contributing
    ideas, sharing responsibility, being assertive,
    giving constructive feedback, and learning from
    and accepting feedback.

9
BYLD Group Company VitalSmarts is conducting an
excellent course called Crucial Conversations
which will train you right from the basics of
Effective Communication skills. It will enhance
your Behavioral Skills, Enable Effective
Communication and Behavioral training as per your
preference. It is ideal for People, Teams, and
Organizations. The impact of Crucial
Conversations Training is that it Improves
Discourse and Commitment, Achieves Behavioral
Change, and induces High-Performance
Culture. Conclusion Effective Communication and
Interpersonal skills are defined as the ability
to communicate or interact with another person.
People who are highly skilled in this are
generally more successful both professionally and
personally. This skill can be improved with the
right training.
Write a Comment
User Comments (0)
About PowerShow.com