Title: vitalsmartsindia
1Benefits of Effective Communication
2- Some of the most important Interpersonal Skills
are as below - Verbal Communication. Verbal communication is
about more than just speaking to get your point
across. It is about being able to both deliver
and receive a message. There are several
sub-skills that make up verbal communication - Presentation Skills. Giving an effective
presentation is about more than just delivering
your message confidently, it is about getting
your message across in a clear manner that keeps
your audience engaged. - Positive Attitude Having a positive attitude is
all about being optimistic in our everyday life.
This optimism will enable you to better handle
daily stresses without negatively impacting your
mood or the moods of those around you. - Confidence Fundamentally, self-confidence is
about having a belief in our abilities. - Empathy Empathy is the ability to understand and
share the feelings of others. - Active Listening Active listening refers to the
process by which we elicit information from
either an individual or a group. - Motivating encouraging others In a workplace
context, motivational skills are your ability or
your strategies to generate the desired response
from a peer, subordinate, or stakeholders. - Humor You all know someone great socially
because of their use of humor. Appropriate use of
humor can also make the cogs of the workplace
turn more smoothly, as well as helping us to get
what we want. - Giving and Receiving Feedback Feedback enables
us to achieve our goals by constantly making
small adjustments to our course. - General Communication Skills This includes
Enunciating, Seeking clarifications, Being
succinct but complete, handling a difficult
situation without getting angry, not interrupting
others, anticipating counterarguments and
addressing them, using words and sentences
appropriate to your audience, disclosing
information about yourself to build trust and
encourage disclosure, storytelling, training
others to perform tasks, speaking at an
appropriate pace, using pauses and stops to
enhance the impact of what you are saying, using
analogies.
3Broadly speaking, interpersonal skill is your
ability to communicate, cooperate, connect,
relate, and work with others. In fact, in any
interaction between two people where information
is being exchanged, including both verbal and
nonverbal communication, interpersonal skills are
in play. Everyone is of course different. You may
know someone with great interpersonal skills, and
another person lacking some interpersonal skills.
People with great interpersonal skills are
generally more successful both professionally and
personally than those without.
4- Some of the advantages of having good
interpersonal skills are as follows - Work more effectively as part of a team
- Get our point across effectively
- Form and maintain social bonds
- Relate to the situations of others
- Negotiate with others
- Apologize
- Reconcile differences
- Influence others successfully
- Improve our ability to learn
- Read body language
5- Some of the most important Interpersonal Skills
are as below - Verbal Communication. Verbal communication is
about more than just speaking to get your point
across. It is about being able to both deliver
and receive a message. There are several
sub-skills that make up verbal communication - Presentation Skills. Giving an effective
presentation is about more than just delivering
your message confidently, it is about getting
your message across in a clear manner that keeps
your audience engaged. - Positive Attitude Having a positive attitude is
all about being optimistic in our everyday life.
This optimism will enable you to better handle
daily stresses without negatively impacting your
mood or the moods of those around you. - Confidence Fundamentally, self-confidence is
about having a belief in our abilities. - Empathy Empathy is the ability to understand and
share the feelings of others. - Active Listening Active listening refers to the
process by which we elicit information from
either an individual or a group.
6- Motivating encouraging others In a workplace
context, motivational skills are your ability or
your strategies to generate the desired response
from a peer, subordinate, or stakeholders. - Humor You all know someone great socially
because of their use of humor. Appropriate use of
humor can also make the cogs of the workplace
turn more smoothly, as well as helping us to get
what we want. - Giving and Receiving Feedback Feedback enables
us to achieve our goals by constantly making
small adjustments to our course. - General Communication Skills This includes
Enunciating, Seeking clarifications, Being
succinct but complete, handling a difficult
situation without getting angry, not interrupting
others, anticipating counterarguments and
addressing them, using words and sentences
appropriate to your audience, disclosing
information about yourself to build trust and
encourage disclosure, storytelling, training
others to perform tasks, speaking at an
appropriate pace, using pauses and stops to
enhance the impact of what you are saying, using
analogies.
7- Nonverbal Communication. Just as important as the
words you are speaking is what your body language
is saying. Developing your nonverbal
communication enables you to make a good
impression, the first time and every time. Some
of the important aspects are - Improving our posture
- Using our hands and facial expressions to help
articulate our point - Avoid using your phone or laptop when in meetings
- Using appropriate eye contact
- Smiling
- Keeping your hands away from your face
- Nodding to show understanding
- Shaking hands firmly but not excessively
8- Negotiation, Persuasion, and Influence Effective
negotiation is based on trust and mutual respect
and often results in win-win outcomes, where both
parties benefit from the result of the
negotiation. - Critical Thinking, Problem Solving, and Decision
Making Critical thinking can be defined as your
ability to take charge of your thinking. It can
enable us to solve complex problems, both as an
individual and as part of a team. Just like all
other interpersonal skills, improving your
critical thinking skills will help you both in
life and your career. - Assertiveness Being assertive is not about
being forceful, but it is about being able to
stand up for both yourself and others in a way
that others can respect. To be assertive you need
to be open and forthright as to your needs whilst
respecting the needs, rights, and views of
others. Because of this, assertive behavior is
not aggressive behavior. - Working with Groups Teams Team working uses
many of the skills we have already examined. It
involves working within a group, contributing
ideas, sharing responsibility, being assertive,
giving constructive feedback, and learning from
and accepting feedback.
9BYLD Group Company VitalSmarts is conducting an
excellent course called Crucial Conversations
which will train you right from the basics of
Effective Communication skills. It will enhance
your Behavioral Skills, Enable Effective
Communication and Behavioral training as per your
preference. It is ideal for People, Teams, and
Organizations. The impact of Crucial
Conversations Training is that it Improves
Discourse and Commitment, Achieves Behavioral
Change, and induces High-Performance
Culture. Conclusion Effective Communication and
Interpersonal skills are defined as the ability
to communicate or interact with another person.
People who are highly skilled in this are
generally more successful both professionally and
personally. This skill can be improved with the
right training.