Service Management System IT Solutions

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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
iCanopus Technology

• Beyond Technologies

https//www.icanopustech.com
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INTRODUCTION
Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)

• iCanopus Technology (ICT) is a Software
  Development company located in Satara. It has
  been established in early 2014 with the team of
  high standard and well expertise people, since
  then we are providing various solutions to (Non
  Destructive Testing) NDT Industries IT
  Solutions. ICT has strong dominical expertise in
  NDT, Quality IT Industries. ICT always strives
  to provide customer satisfaction through its
  legendary services at an affordable price. We
  have developed various solutions for these
  Industries and upgraded ourselves time to time to
  meet the market requirements. We believe in long
  term relationship with our customers and to add
  more and more to our client list from the
  reference of our existing once.
• Our aim is to remove complete paper use from
  Business world.

https//www.icanopustech.com
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OUR VISION
Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)

• India is biggest service and repairing sector in
  the world and To make all Service and Repairing
  sector digital and to bring automations we
  developed this solution.

https//www.icanopustech.com
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Why iCanopus Technology
Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)

• More than 14 years of experience in Service
  industries.
• We have developed various solutions to this
  industries.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Service Management System (IT Solutions)
https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Leads Management
• Leads Entry
• Leads Type (Sale, Service, AMC and Rental)
• Leads Source (Just Dial, India Mart, WhatsApp,
  Social Site, Call, Email, SMS many more)
• Leads allocation to groups and individual
  Coordinator.
• Update with next follow-ups.
• Pricing Management (Vendor Management)
• Get a list of items price from respective
  vendors.
• Allocation to group and coordinator.
• Easy pricing management.
• Leads Track
• Different leads track as per leads type.
• Super easy leads tracking
• Get current lead status with any info.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Call Management
• Call Entry
• Easy call generation
• Generate call on customer email.
• Android application to generate call
• Customer also can generate calls from his portal.
• Call assignment to groups and Engineer's.
• Maintain daily expenses.
• Service Type Wise Calls (On call Chargeable
  basis, AMC, Preventive Maintenance (PM), Rental
  Calls, Free Call )
• Customers wise reports
• Engineers wise reports.
• Auto email and SMS to employee and customer and
  many more
• Calls Billing Track
• Generated Bill status
• Cash Approval
• Engineers cash approval.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• AMC Management
• AMC Entry
• Comprehensive and Non- Comprehensive AMC.
• Agreement period (Annually, Semi-annually,
  Quarterly and Monthly)
• Billing Period (Annually, Semi-annually,
  Quarterly and Monthly)
• Preventive Maintenance
• AMC expiry reminder.
• AMC Billing Track
• AMC Billing information.
• Pending bills.
• Preventive Maintenance
• Pending and completed Preventive Maintenance.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Repairing Management
• Third Party Inward
• Inward material from third party with current
  status.
• If not repaired then can send it to another third
  party vendor for repairing.
• You can mention inward by Employee or Customer or
  Courier.
• You Can also make third party payment entry from
  here.
• Material Outward
• Outward material to send to customer.
• Delivery Challan with item information.
• You can mention outward by Employee or Customer
  or Courier.
• You can generate invoice against this repaired
  item from here.
• ITEM Track
• You will get whole repairing management track on
  single page
• Super easy tracking
• You can track your repairing item with its any
  information you have.
• You can get its current repairing status. Like
  whether its pending at Repairing or Third party
  or outward or at customer.
• Easy to find any information related to item.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Accounting Management
• Purchase Order
• Generate Purchase order with its minimum
  information and in minimum time.
• You can send this order to supplier to finalize
  purchase item.
• Purchase
• Can make entry in purchase entry in a sec.
• Can also mention information about your indirect
  expenses.
• Easy and auto GST calculation.
• Option to categorize item
• Purchase Return
• Easy purchase return on purchase reference.
• Invoice (Sale, Service, AMC Rental)
• Generate separate invoices for Sale, Service, AMC
  Rental Single and double entry receipt against
  invoice.
• Send invoice and its information to customer by
  Email SMS in just one click.
• Multiple invoice templates.
• Auto Billing for AMC Rental on bill date.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Accounting Management
• Customer Outstanding
• Get the complete customer outstanding's.
• Get separate page for each customer.
• Easy identify balance amount.
• You can export supplier balance in Excel and PDF
• Supplier Outstanding
• Get the complete supplier outstanding's.
• Get separate page for each supplier .
• Easy identify balance amount.
• You can export Supplier balance in Excel and PDF

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Accounting Management
• Ledger Book
• Get the all ledger transactions on single page
• With reference and Without Reference to get more
  information about ledgers transaction.
• Profit Loss
• Balance sheet

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Quotations
• Generate quotations with predefined content.
• You can clone the quotation and can generate in
  minimum time.
• Auto GST calculation.
• Predefined terms conditions.
• You can send quotation and its information to
  Customer by Email and SMS.
• Option to approve quotation from customer portal.
• Multiple templates for quotation.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Customer Portal
• You can give customer portal on your website.
• You can show your company information and company
  logo on customer portal.
• You can share your news and offers to customer
  portal.
• Call Management
• Customer Can generate call from their portal.
• They can update and resolved call from there.
• AMC Management
• AMC Agreement report will get customer to know
  information agreement.
• Account Management
• Customer can download their invoices from table
• Customer will get all invoices like Sale,
  Service, AMC and Rental Invoices.
• Quotations
• Customer will get generated quotations.
• They can approve quotations from their portal.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Features

• Android application
• Call Management
• Android application will be installed on user
  mobile.
• You can download our mobile app from software
  login screen https//itbiz.eserviceapp.com
• You can manage Call raise, update and resolved.
• There is option for Swap-IN and Swap-OUT to get
  employee attendance.
• User can get notification of pending calls and
  new calls.
• Lead Management
• User can make leads entry and update from mobile.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Advantages

• Complete Secured Business Solution for IT
  Service providers
• Application will be accessible from anywhere and
  from any device.
• Easy operation
• Engineers tracking
• (You can track engineers current location with
  their location history)
• No print required (Go Green)
• Customers Portal on your own website.
• Email and SMS notifications to Customers, Users
  and owner for all transactions.Complete
  automations for all transactions.
• 15 days free without restrictions.

https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
Software Link
https//itbiz.eserviceapp.com
https//www.icanopustech.com
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Call Us 91 7720072478 / 9702816438
Service Management System (IT Solutions)
iCanopus Technology

• Beyond Technologies

91 7720072478 / 9702816438
sales_at_icanopustech.com
www.icanopustech.com
https//www.icanopustech.com