Best guidelines to select travel agency software

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How to make a perfect choice of travel agency
software?

• Avoid these common mistakes while choosing tour
  operator software for travel business management.

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Choosing the right software for the travel
business is the aim of every travel company as
the right choice of travel software can decide
the future of the travel business. Though every
travel owner is aware of this fact, they tend to
make common mistakes while purchasing travel
agency software. This blog is to make them aware
of these mistakes and will act as a guideline on
how they can avoid these mistakes and make the
entire process very effective.
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Common mistakes travel operators do while
purchasing software

• Missing or unclear requirements
• Unaware of customization parameter
• In-depth training
• Post-sales support
• Not adaptive to the current technology
• Not checking the vendor's portfolio
• Not considering employee voice

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Lets explore them one by one
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Missing or unclear requirements?
1.Missing or unclear requirements

• Most of the time travel owners themselves are not
  aware of their business requirements and with
  this dilemma in mind they plan for the purchase.
• This is the first and very common mistake they
  do. This mistake is avoidable if every travel
  owner is aware of their future travel business
  goals, what they want to achieve in the next few
  years, why they need automated technology, what
  are their business requirements and what they
  seek from travel agency software.
• All these questions sorted out in mind will
  create a clear picture of the final requirements
  and will make the decision-making process easy
  and effective.

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Missing or unclear requirements?
2. Unaware of customization parameter

• With clear business requirements in mind, travel
  operators can think of what kind of customization
  they seek from the software. This is one
  scenario.
• The other scenario can be the travel owners are
  aware of the requirements but still they are
  overlooking this factor and giving importance to
  standard features instead, so how to avoid this
  mistake?
• First, once you are completely aware of the
  software requirements and customization factor,
  you need to check at the very first stage if the
  vendor is ready to provide at least the basic
  level of customization as the standard software
  won't serve your purpose as every travel company
  has unique business structure and requirements.
  If the vendor is ready to provide the customized
  software with a possible extent then it is a
  green signal for you.

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Missing or unclear requirements?
3. In-depth training

• Sometimes we get so overwhelmed that we forget
  the important factors. Now if software is as per
  your requirements and will be available with the
  customization factors you demand, the other
  mistake can be to overlook training criteria.
• Imagine you have the software you desired but you
  cannot make the most of it only because you are
  not fully aware of the software features or
  functionality.
• Your next job as a travel operator is to ask for
  in-depth training of the software features. We
  are intelligent enough to understand the basic
  functionality but detailing of every minute
  functionality is important.

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Missing or unclear requirements?
4. Post-sales support

• Post-sales service is important as much as
  in-depth training. Training can make you get
  started with implementing the functionality but
  until and unless we interact with the system, we
  don't face any real issues in the software.
• Training gives us a green signal to go ahead but
  what if you get stuck in between and can't
  implement the further functionality? Here
  support comes into the picture. Only focusing on
  key requirements and not considering this factor
  can make you regret your decision.
• So check if proper multi-channel support is
  available by the development company.
  Multi-channel support includes support via SMS,
  email, what's app chat, user manual, video
  support, etc.

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Missing or unclear requirements?
5. Not adaptive to the latest technology

• You as a travel operator might be happy with the
  tour operator software you finalized and it might
  sound perfect to all you travel business
  requirements but as a travel owner you cannot
  afford to forget considering technology factor.
  As new technology is coming out every day and to
  stay up in the competition, you need to stay up
  to date with current technology and purchasing
  software that supports this new technology.
• As nowadays, cloud technology is leading in the
  market. Cloud-based travel ERP application is the
  perfect package for the travel industry to
  conquer with current challenges. While purchasing
  a travel management software, not considering the
  technology factor can be a big mistake and this
  can be avoided by thoroughly studying the
  technology that software is built on and to check
  does it has any current and future scope in the
  market? This question will solve most of the
  problems.

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Missing or unclear requirements?
6. Not checking the vendor's portfolio

• This is the very common criterion to be
  considered while selection process. This factor
  may sound very common and basic but has equal
  importance like any other factor.
• Travel operators may pass through all difficult
  tests in the selection process but end up failing
  in this simple step. Before making a purchase
  decision, checking the vendor's website is
  important which creates the very first impression
  on us. This can unfold many important facts about
  software Development Company.
• Clients testimonials form a great source of input
  in the entire process, considering the decision
  making becomes easy.

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Missing or unclear requirements?
7. Not considering employee voice

• Employees are the ones who will be using the
  software at last. So lifting the heavy load of
  complete decision-making process without giving a
  chance to employees to open up about their
  requirement, about their valuable feedback of old
  software, or without considering their
  suggestions about the software features might
  cause them to lose the sense of belonging, which
  further might cause less productivity and harm
  your business dreams. The best way is to involve
  them in the process, give them a chance to vote
  and then go with the flow.

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The bottom line

• We can't control post-decision activities but can
  prevent them by taking corrective actions at the
  correct time and by being aware of these
  guidelines. These basic steps can save you from
  badly sinking in and will cover all opportunity
  costs that you as a travel owner might have
  caused by overlooking any of the above-mentioned
  factors. If you are looking for the perfect
  travel agency software for your travel business
  tasks management lie crm, accounts finance,
  B2B, MIS reports, business promotion many more,
  then contact us via info_at_itwebservices.co