OnCallMD (1)

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Top 4 Physician and Provider Barriers to
Telehealth Adoption
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Telehealth in Pandemic

• In the current pandemic, telehealth has
  demonstrated tremendous potential to fulfill the
  Triple Aim of Healthcare.
• It helps improve patient experience, health
  outcomes, and reduces per capita cost in
  healthcare delivery, especially in rural and
  remote parts of the country.
• Physician and provider reluctance to offer
  telehealth services emanates from a multitude of
  actual and perceived obstacles in the industry. 
• The most common barriers cited for avoiding
  telehealth utilization include financial
  barriers, technical barriers, behavioral barriers
  and system barriers.
• OnCallMD is a solution-driven telehealth platform
  that has overcome these issues to allow
  physicians/providers and patients to
  successfully, and easily, participate in
  telehealth visits.

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Financial Barriers

• The biggest barrier to telehealth adoption has
  been a lack of reimbursement for the service. 
• Although U.S policymakers are allowing full
  reimbursement for telehealth services during the
  coronavirus pandemic, payers, providers, and
  patients are still uncertain about spending their
  time and resources adopting telehealth due to
  past experiences in which it has not been
  reimbursed and the uncertainty regarding
  reimbursement once the pandemic ends.
• Until all third-party payers permanently agree to
  pay for telehealth visits, reimbursement will
  remain a major barrier to utilization by
  physicians and providers.
• In order to accelerate physician and provider
  adoption of telehealth, OnCallMD has eliminated
  this obstacle of payment uncertainty by
  developing a proprietary payment processing
  gateway that guarantees that the
  physician/provider will be paid by the patients
  insurance company or by the patient directly when
  a telehealth visit occurs. 

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Technical Barriers

• Providers in the U.S face very few direct
  technical challenges to adopt telehealth unless
  they live in a rural area with poor internet
  access and inadequate bandwidth because all that
  is necessary is a computer with a good processer
  and high-speed internet access.
• Although adequate internet bandwidth is an
  infrequent problem in urban areas, physicians and
  patients do experience dropped video calls due to
  poor internet connectivity or browser
  incompatibility. 
• OnCallMD has overcome this obstacle by developing
  a unique process that allows patients to
  reconnect a visit immediately if their visit was
  disconnected prematurely due to a technical
  problem thereby eliminating this point of
  frustration. 

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Studies Depicting the Technical Barriers

• A critical technical barrier in the telehealth
  environment is the current lack of access to a
  patients private physician/provider after-hours
  and on weekends.
• Studies indicate that 60 of patients will not
  use telehealth if they dont have access to their
  own physician/provider or one designated by their
  physician/provider.
• This lack of after-hours accessibility results in
  expensive care for the patient from an unfamiliar
  provider and also loss of revenue for
  physician/provider.
• OnCallMD has overcome this obstacle and allows
  the physician/provider to extend office hours to
  24/7 virtual accessibility to himself or herself
  or to a designed covering colleagues.
• This saves 200 300 per month per
  physician/provider.

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Behavioral Barriers

• Behavioral barriers result from a lack of
  familiarity related to telehealth workflow and
  uncertainty about online security.
• Utilizing a HIPAA-complaint, cyber-secure
  telehealth software platform can ensure patient
  data security and privacy resulting in a better
  adoption rate. 
• Telehealth platform like OnCallMD that provides
  experienced customer support to help educate
  users about the platform and how to successfully
  integrate it into their practices along with
  providing marketing support to create awareness
  of the availability of the service.

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System Barriers

• System barriers result from regulatory issues
  pertaining to licensure and reimbursement.
• There are currently no specific licensing or
  credentialing issues for physicians/providers to
  offer telehealth services in their state of
  licensure.
• However, if the physicians/providers want to
  provide telehealth services to patients outside
  of their state of licensure, they need to obtain
  licenses in each additional state in which they
  would like to provide virtual care. 
• When a physician/provider creates
  an OnCallMD telehealth account, the software
  system automatically validates that the
  physician/provider is licensed in the various
  jurisdictions in which he/she proclaims
  licensure. 

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Thank You

• Source  OnCallMD?  https//www.oncall.md/?
• OnCallMD is the digital telehealth platform which
  optimizes both the provider and
  patient experience through consultations
  provided via phone, video, email or
  HIPAA-compliant text. Doctors can now experience
  the benefits of telehealth through
  the  OnCallMD app to deliver remote healthcare
  for patients. They can conduct 24/7 online video
  consultations on-the-go with our advanced
  telehealth solution, all in compliance with HIPAA
  standards completely for Free!
•  Read more  https//www.oncall.md/blog/top-4-phys
  ician-and-provider-barriers-to-telehealth-adoption
  /