Title: Chatbot Benefits for Online Marketers
1Chatbot
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Benefits Business Benefits Beyond Customer
Service
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2Creating
awareness in the customers It is the stage when
customers get to know about the product via
various means such as social media, emails, or
online videos and through chatbots too.
You can deploy chatbots at this stage on the
channels users visit.
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Awakening
the Interest
After the awareness, comes the next stage of the
sales funnel, and that is to create an interest
in the leads about the companys product or
services.
4Forming the
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Decisions The decision phase almost brings your
leads closer to making a purchase. This stage
insinuates the customers, whether they will
purchase from your company or not.
Chatbots can help you in providing the
informational content and the advertisements to
the customers.
5Allow users
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to take
Action The last part of the sales funnel is
finishing the determined goals or completing
them. This stage can either be achieved through
the sales representative or directly through
the chatbots.
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You can collect lots of data on potential
customers, and AI can help you make sense of
this data as to what actions these customers are
going to take in the future.
AI plays a
significant role
in the process
It gives confidence to the marketers as to how
to sift the leads through the funnel.
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Chatbots are one of the mediums you can use to
collect information about the customers,
7Chabot
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benefits to the business Chatbots are used for
sifting the leads and nurturing them towards the
final stages of turning them into customers.
Chatbots have many more potentialities to offer
to the businesses.
8Carry interactions in
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- the online store
- You can carry out the online interactions while
making purchases through the chatbots. They
simplify the process and simplify the navigation
process, the customers would not have to look
separately for a product in the category.
9Creating a
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list of subscribers ou can create a list of
subscribers and give them updates about the
products through chatbots based on the interests
of the people. You can use chatbots for outbound
campaigns in messenger apps.
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Blend with live chats Chatbots can help your
assistants by sending them messages which
customers have sent them outside of the service
hours and giving them alerts when the errors
occur on the website.
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