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GP Practice - Regent Street Clinic™

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Our team of private GPs and nurses includes both male and female clinicians who understand that when it comes to your health, there are times when you just need to address your health concern or worry as soon as possible and without delay. Know more: – PowerPoint PPT presentation

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Title: GP Practice - Regent Street Clinic™


1
GP Practice
  • www.regentstreetclinic.co.uk

2
Regent Street Clinic has been providing private
GP services since 1998. Our team of private GPs
and nurses includes both male and female
clinicians who understand that when it comes to
your health, there are times when you just need
to address your health concern or worry as soon
as possible and without delay. Our private GPs
offer appointments at a time to suit you,
including on weekends. We are open six days per
week and will always accommodate a same-day
appointment request, just call and book. We look
forward to meeting you and helping you whatever
the medical issue.
www.regentstreetclinic.co.uk
3
Our core values include Quality Openness Honesty
Integrity Candour Respect Patient-centredness Your
Well-being Is Our Business.
www.regentstreetclinic.co.uk
4
Aftercare Blood results are typically available
the following working day. Urine results usually
take 2-3 working days. We allow approximately 2-3
days for result turnaround for attendees over the
weekend who have had blood and/or urine tests.
However, once the results are received we will
give you a call. Booking Your Appointment Once
you have decided that you would like to see a
private doctor or nurse, you can book online or
simply call our central booking office on 0333
455 9070 and request an appointment to attend on
a day and at a time to suit you. You will be
asked for the following information Which clinic
you would like to attend  Nottingham or
Sheffield. When you would like to attend  day
and time.
www.regentstreetclinic.co.uk
5
The nature of your query. Your name and contact
details. It is not mandatory for these details
to be disclosed if confidentiality and discretion
are an issue. However, it is preferable to give
us correct details whenever possible with a
method of contacting you should the need arise
(usually mobile telephone number or e-mail
address). Your attendance at our clinic will not
be disclosed to any third party without your
consent, including to your NHS General
Practitioner (GP). Our clinical team will,
however, respectfully discuss the benefits of
sharing any significant findings with your NHS GP
as highlighted in Good Medical Practice and the
recommendations of the General Medical Council
(GMC), however, this will be dependent upon a
two-way discussion and we will always respect
each patients view.
www.regentstreetclinic.co.uk
6
Attending for your appointment Try and attend
around 15 minutes prior to the appointment time,
to allow some time to complete the new patient
health questionnaire and registration forms. Our
clinics are centrally located with excellent road
and rail links. The appointment times may run
over due to emergencies that arise occasionally,
so you should allow enough time for metered
parking to accommodate this. We recommend paying
for an hours worth of parking if using on-street
meters. Appointment times are not restricted and
the doctor will spend as long as is necessary to
take a thorough medical history and to perform a
clinical examination where necessary. Chaperones
will be available for sensitive examinations and
you are welcome to attend with as many friends or
relatives as you wish.
www.regentstreetclinic.co.uk
7
You can discuss as many medical issues as you
feel necessary that are causing you concern. The
doctor will be fully attentive and will be trying
to help identify the best care pathway to
optimise your clinical care, whether that
involves reassurance only, some investigations or
a referral to a private specialist
consultant. We hope and expect that your
experience at our clinic today will be a positive
one. Regent Street Clinic has been at the
forefront of private healthcare provision across
the UK for the past two decades, and in that time
we have witnessed, and been part of, the surge in
demand for private medical services by those
wanting a high quality, same day service a
service not restricted by cost, personnel or
time. Our great strength stems from the range
and breadth of medical services that our medical
clinicians are able to cater for, having
continued specialist post-graduate training in a
number of different disciplines throughout their
career to optimise the provision of quality care
to cover General Practice, Travel Medicine,
Sexual Health, Medical Aesthetics and
Occupational Health.
www.regentstreetclinic.co.uk
8
Imaging results such as X-ray/MRI/CT/Ultrasound
can take up to 5 days as we are dependent upon
them being reported by the consultants at the
local private hospitals. All results are
conveyed to you and discussed with you by the
requesting doctor. You are encouraged to have
access to your results so that a shared care
management plan can be implemented. All results
can be forwarded to you by e-mail, fax or hard
copy. Hardware such as compact discs and x-ray
films are your possessions and will be sent to
you or they can be collected by you in person
from the clinic.
www.regentstreetclinic.co.uk
9
If you do have private health insurance then you
will be expected to claim back the costs of your
medical care having been furnished with an
invoiced receipt from us, itemising the services
you have received. Payments can be made using
cash, debit cards, credit cards, BACS transfer or
PayPal. We do not accept personal cheques or
American Express. Certain services that we offer
are non-refundable and are available to view in
our patient handbooks at each clinic. These
include All dispensed medication, including
anti-malarials
www.regentstreetclinic.co.uk
10
The doctor will discuss whether any further
follow-up is necessary and will make arrangements
by way of a further face to face consultation, a
telephone consultation or a referral to a
hospital consultant. You will be made fully
aware of the care pathway recommended and whether
this is going to be best accessed through the
private sector or the NHS route, dependent upon a
number of factors, not least the most financially
acceptable model for each patient. A report will
be issued highlighting the significant clinical
findings, which can be discussed with other
healthcare professionals if needed.
www.regentstreetclinic.co.uk
11
Contact us
Nottingham 0115 9475498 Sheffield 0114
3583930 Email enquiries_at_regentstreetclinic.co.uk
Website https//www.regentstreetclinic.co.uk/
12
Thank you
www.regentstreetclinic.co.uk
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