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utilities communication solutions

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Title: utilities communication solutions


1
Utilities Communication Solutions
2
  • When you consider the amount of time and money
    that goes into providing energy services to your
    home, its no surprise that utilities companies
    have made a concerted effort to improve customer
    service. With the adoption of smart meters and
    other advanced technologies, utilities can now
    provide customers with a better understanding of
    their energy usage and save them money with
    personalized plans.

3
  • Utilities companies are also trying to change the
    way they present their products. While many still
    rely on conventional marketing techniques like
    radio ads or television commercials, others are
    recognizing the value in social media and mobile
    apps.
  • Know More-Utilities Communication Solutions

4
  • Utilities companies have started using platforms
    like Twitter as a way to engage with their
    customers on a more personal level. The utility
    company can now send out tweets that let people
    know when theyll be going into an area to
    perform maintenance or repairs, reducing the
    likelihood of having to respond to calls from
    anxious residents.

5
  • Utilities companies are also using mobile apps
    as a way to make paying bills easier for their
    customers. Instead of having to call in payments,
    users can make payments directly from their phone
    through an app that is linked with the utility
    companys system. In addition to making it easier
    for people to pay their bills, this method also
    saves time for utilities employees who would

6
  • This growth is driven in large part by the need
    to modernize the aging, outdated electric and
    telecommunications infrastructure that we all
    rely upon. Utilities are being asked to do more
    with less and they can't do it alone. As a
    result, utilities are increasingly looking toward
    technology solutions to help them provide
    reliable service at affordable rates for their
    customers.

7
  • There's no doubt about it utilities face an
    uphill battle. But by collaborating with
    technology partners who understand them and their
    unique needs, utilities can leverage their
    partnerships to bring more efficiency and
    innovation into their businesses, helping them to
    operate more effectively and profitably, while
    delivering better service for consumers.

8
  • In order for utilities to realize these benefits,
    though, they'll need a partner that understands
    the unique challenges of the industry and has the
    expertise to address them head-on.

9
  • At Eiger, we've assembled a team of software
    engineers, technical consultants, business
    analysts, and project managers whose collective
    experience spans over a decade and includes some
    of the world's largest utilities companies.

10
  • We know what works and what doesn't when it
    comes to helping utilities improve operational
    efficiency through application modernization and
    automation. And most importantly, we know how to
    deliver
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