How to optimize customer experience with restaurant POS System

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How to optimize customer experience with
restaurant
POS System
There lies no denial in the fact that the
restaurant industry has been hit hard by the
COVID-19 pandemic. For over a year now,
restaurants have realized the brunt of localized
lockdowns and dwindling footfalls as a result of
operating at reduced capacity even after lifting
the lockdowns. As several states in India are
now unlocking after an unrelentless second wave
of the pandemic, it becomes important for
restaurateurs to welcome their customers with an
unmatched dining experience. With restaurants
across the globe striving hard to cook up a
delicious platter to welcome diners, utmost care
must go into elevating the overall customer
experience across touchpoints. One such important
focus area is the business management experience
in restaurants.
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Here are a few ways in which customer experience
in a restaurant can be improved through a
seamless restaurant POS system
Reducing the wait time
No matter how scrumptious the food you serve in
your restaurant, a longer wait time is bound to
irk even your most loyal customers. Giving diners
the option of making reservations through a
digitized table reservation system is one good
way of improving the user experience in a
restaurant.
Protecting customers and employees
The outbreak of Coronavirus last year disrupted
most businesses and the way they used to operate.
In the new normal, contactless payment terminal
and self-checkouts will be the key to reinforcing
trust not just in diners but your staff as well.
Giving your diners the option of speedier
checkouts
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through contactless payment options like QR codes
and tap and pay contactless card payment options
Contactless doorstep delivery For restauranteurs, it is important to arm their delivery personnel with
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solutions which are revolutionary into a payment acceptance device. Faster and solutions which are revolutionary into a payment acceptance device. Faster and solutions which are revolutionary into a payment acceptance device. Faster and solutions which are revolutionary into a payment acceptance device. Faster and solutions which are revolutionary into a payment acceptance device. Faster and solutions which are revolutionary into a payment acceptance device. Faster and solutions which are revolutionary into a payment acceptance device. Faster and
contactless transactions lead to happy customers. contactless transactions lead to happy customers. contactless transactions lead to happy customers.
Optimize Check out process
The process at the checkout counter could speed
up thanks to the barcode scanner. In an eye
blink, all information of picked products will be
sent straight to the system. Next, right on POS,
cashiers also access customer data automatically
and add this transaction to customer history.
Accurate Reports
Based on the history of the stores transactions,
POS applications will automatically extract
reports including critical information. This
function supports managers to take overview
pictures of the business performance. For
instance, reports show out current common sales
trends or identify the area of unnecessary
overspend for managers to take appropriate action.
Stock Management at ease
With a traditional register, staff has to
physically view inventory while POS supports them
to automate checking stock on-screen. Even if any
adjustment happens, staff dont have to check it
manually but through a
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glance at the screen. In brief, the POS System
saves time controlling stock for your
stores! The global POS terminals
market stood at 235.57 mn in 2016 and is
forecasted to exhibit a growth rate of more than
11 in value terms during 2017-2022, to reach
724.14 mn by the end of 2022, primarily owing to
increasing government focus and initiatives
aimed at digitizing the countrys economy.
A study conducted on the global level that encompa
ssed the 2014-2024 time frame indicated the
following

• Mobile POS payment devices are expected to
  increase 4 times.
• Software as a Service (SaaS) solutions will
  become prevalent in the POS industry.
• The Asia-Pacific POS terminals industry is
  expected to drive demand.

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It is evident that POS systems have helped
streamline business processes to a great extent.
Small businesses should be in line with the best
POS practices by implementing one for themselves
right away. To find the best POS systems for
small businesses, we reviewed several factors,
including subscription prices and fees, hardware
types and costs, payment processing options, and
features. After searching through more than two
dozen POS providers, we narrowed it down to
winners in specific categories by the best POS
systems for things like e-commerce, inventory
management, and retail use. Are you looking for
a custom ePOS solution for all your restaurants?
Just click here to get a free quote (or) write
to us at sales_at_roamsoft.in