Salesforce Engagement Models

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A Pioneer in Salesforce
QBrainX's Salesforce professional services
include Salesforce consulting, implementation,
integration, and support, as well as other
services aimed at maximizing Salesforce's
business potential.
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Table of Contents
01
05
Company Overview
Salesforce Tech Skills
02
06
Why Choose Us
Implementation Customization
03
07
Development Service
Maintenance Support
04
08
Technology Skills We Leverage
Resource Availability
09
Engagement Models
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Company Overview
QBrainX is a company with an energetic community
of Enterprise Architects, Solution Consultants,
Technologists Project/Program Management
experts. Our assessments, discovery, and
proofs-of-concept are always loved by the
customer community. We work with the best of the
best in the technology space as partners.
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Why Choose Us
5
Development Services
We provide the best software development
professional business solution and strategy for
increasing your business growth
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Technology Skills We Leverage
7
Salesforce Tech Skills
8
Implementation Customization Services
Our Delivery Methodology
Project Management
SaaS Value Delivery Methodology comprises of
process based, iterative collaborative sessions
that help drive critical business and technical
decisions.
Application Deployment
Integration Testing
Initiate Confirm
Iterations
Integration
Conversion
Change Management
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The Team
Implementation and Delivery Team
Global Process Lead

• Objective
• Identify OOTB features, gaps, process issues
  policy concerns for resolution
• Engage in trade-off on customizations scope
  change
• Identify field user challenges pain points

• Components
• Business process driven sessions with Business
  IT teams
• Real-time design, trade-off decisions demo
• 2-3 CRP sessions recommended per phase

Business Process Team
Subject Mater Experts
Change Management
Technology Team
Core Team
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Salesforce Application Maintenance Support
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Resource Availability
Following is the illustration of work hours where
we can work till 12 noon EDT / EST beyond based
on the need basis.
EST IST - 9.5 Hrs 2330 2330 0030 130 230 330 430 430 530 630 730 730 830 830 930 1030 1130 1230 1230 1330 1430 1530 1630 1630 1730 1830 1930 2030 2130 1230
EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM EST 0800 AM 0500 PM
IST 900 900 1000 1100 1200 1300 1400 1400 1500 1600 1700 1700 1800 1800 1900 2000 2100 2200 2200 2300 0000 100 200 200 300 400 500 600 700 800
Offshore Week days IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM IST 0930 AM 0530 PM EST 1200 AM 0800 AM
Offshore Week days IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM IST 0230 PM 1030 PM EST 05AM 1200 PM

• We have Senior profile(12 years experienced)
• Senior Salesforce Developers
• Mid level and Junior Salesforce Developer
  Testers

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Engagement Models
Staff Augmentation Managed Capacity Managed Services
New Platform Expand current IT team Role based staffing for a defined term Customer owns end to end implementation, accountability T M / Hourly billing Expand current IT team thru core / flex Capacity and role based staffing for a defined term Customer owns end to end implementation, accountability Flat monthly billing Dedicated implementation team Outcome based staffing QBrainX owns accountability for implementation Customer still controls the project goals and business outcomes Fixed Price
New Modules Expand current IT team Role based staffing for a defined term Customer owns accountability for implementation T M / Hourly billing Expand current IT team thru core / flex Capacity and role based staffing for a defined term Customer owns end to end implementation, accountability Flat monthly billing Dedicated implementation team Outcome based staffing QBrainX owns accountability for implementation Customer still controls the project goals and business outcomes Fixed Price
Support Maintenance Expand current IT team Role based staffing for a defined term Customer owns accountability for implementation, maintenance SLAs T M / Hourly billing Expand current IT team thru core / flex Capacity and role based staffing for a defined term Customer owns end to end implementation, accountability Flat monthly billing Dedicated implementation team Outcome based staffing QBrainX owns accountability for implementation Pay for performance pricing YoY continuous improvement
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Contact Us
contact_at_qbrainx.com
USA Head Quarters 100 W. Big Beaver Road, Suite
200, Troy, MI 48084
INDIA Development Center Shiv Chambers, 247,
Alagesan Road, Saibaba Colony, Coimbatore, Tamil
Nadu 641011
Dubai Silicon Oasis, DDP, Building A1,
Dubai,United Arab Emirates