Intranets within enterprises – research results

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Intranets within enterprises research results

• Presentation of research results and changes over
  the years

• The presentation was prepared by Katarzyna Pezdan.

2

• Purpose of the study - main research questions

• There were also Additional questions. These will
  be presented in the scoreboards.

In what way do employees use an intranet and is it the only system they use?
How is an intranet system managed in enterprises?
Which features do users find most or least useful?
Are/what benefits are seen in the use of an intranet?
How is the usefulness of the applied system assessed?
What is the scale of use of social elements in intranet systems and what is the attitude of users towards this type of solutions?
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Research methodology and sample characterization
Who took part in the research? Presentation of
the main groups.

• Respondents working in large companies (gt 500
  employees)

• Respondents of companies from the service sector

• Respondents in managerial positions

Respondents in specialist positions

• 55,7

• 48,8

• 54

34

• The research for the first time was conducted in
  mid-2018. Subsequently, they were renewed in
  2022. 203 completed questionnaires were analyzed.

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Use of intranet in the company

• Comparison of responses from 2018 with 2022.

• How often do you use the companys intranet?

• The most common answer Several times a day.

• Which statement illustrates your opinion on
  social elements within intranet?

• The most common answer This is a tool for
  integrating and improvements implementing.

• Where do you use an intranet?

• The most common answer In and outside of a
  company, remotely.

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• The usefulness of intranets in enterprises

Main conclusions

• Employee management - 42,7This is the highest
  rated intranet feature. Such a percentage of
  respondents described it as necessary (more than
  half as very useful).
• Internal communication 41,7This is the second
  most frequently cited answer. More than 40
  describe communication as essential and almost as
  many as very useful.
• Intranet Knowledge Base 57,4So many
  respondents answered that the Knowledge Base on
  the company's Intranet is very useful or useful.

Check online
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Implementation of an Intranet in a Company

• Work carried out by enterprises.

• The most common action when encouraging to use an
  intranet

• Additional features that are available only on
  the intranet platform.

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Intranet platform in combination with instant
messengers

Is it a popular integration?

• For the most part, survey respondents use only
  intranet.

• However, it is still willingly used in
  conjunction with communication systems and social
  portals.

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• Advantages of using an intranet

Respondents' responses
Check online
Based on the research, it can be seen that
respondents clearly indicate the high usefulness
of the Intranet in work.
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Conclusions based on research
Summary of the most important observations

• 1. Intranet managers rarely use additional
  techniques to encourage employees to use such
  system.

• 4. Intranet systems are managed by different
  departments.

• 2. Intranets are often an element of bigger
  communication systems in enterprises.

3. Social elements are used in a very small
extent.
6. More and more intranet users see the
importance of intranet as a catalyst for
development.

• 5. Implementation of intranets in the surveyed
  companies is subordinated to specific goals.

Np. zarzadzanie zatrudnionymi, komunikacja
wewnetrzna.

• Concluding, intranets are constant parts of
  todays enterprises and their users are satisfied
  with the benefits they bring both to the
  organization itself and to individual work.

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