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Enhance and Expand Your Business with CRM System | QR Solutions Pvt Ltd

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CRM denotes a combination of business strategies and modern technologies that companies employ to manage and enhance relationships with prospects and customers. – PowerPoint PPT presentation

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Title: Enhance and Expand Your Business with CRM System | QR Solutions Pvt Ltd


1
Enhance and Expand
  • Your Business with CRM System

www.qrsolutions.in
2
Customer Relationship Management (CRM) denotes a
combination of business strategies and modern
technologies that companies employ to manage and
enhance relationships with prospects and
customers. The CRM approach mainly involves the
analysis of each customer interaction with the
organization and its corresponding data
throughout customer life cycle, with a goal of
improving customer retention rate and fueling
sales growth. A CRM system is a tool that
handles CRM tasks and processes such as contact
management, sales management, generation of
data-driven actionable insights, social media
integration and team communication. If the CRM
system is cloud-based, the CRM tasks can be run
from anywhere at any time, on any connected
device. Cloud- based CRM platforms like
Salesforce CRM software offer advanced
functionalities such as integration with
marketing automation and customer service
systems to furnish a cloud-based ecosystem for
customer data.
3
The purpose of business is to create and keep a
customer. Peter Drucker Coming into
prominence as one of the prime Salesforce
Consultants in India, we share with CRM
enthusiasts the high-grade advantages of a CRM
system, to create and keep your prized
customers. Here are some important CRM
properties which help in growing your
business Right Customers- Convert Marketing
Leads into Sales Salesforce allows you to track
all the necessary information about your CRM
leads, the right set of timely information
required to convert your marketing leads into
sales. An activity timeline lets you view the
updated contact information of your leads and
also provides you with the necessary best
practices and associated documents by using Sales
Path. You can also set up automatic lead scoring
and routing to assign the right sales
representatives to hot leads, so that no
probable prospect slips by unattended. Right from
the source of the lead, the relevant actionable
insights till the feasibility to compose and
follow emails from the CRM solution, Salesforce
equips you with the essentials to accelerate
conversion of leads into potent opportunities.
4
CRM Software Helps in Eliminating the Costs With
self-service portals, electronic templates, easy
sharing of information among marketing teams with
authenticated access, Salesforce CRM software
largely reduces the costs incurred for acquiring
new customers and targeted marketing
campaigns. Salesforce CRM software offers SMEs
with the mettle and strength of a large
enterprise level CRM solution, in a package that
can be ascended and upgraded in the course of
time. Salesforces ecosystem that stretches out
into areas such as community engagement,
e-commerce and social collaboration, assists SMEs
to efficiently structure overarching systems to
service numerous departments. Mobile
CRM Salesforce Mobile CRM Software allows you to
access and update your CRM data anytime,
anywhere, even while you are offline. You can
view meetings, events, receive account updates
and even join conference calls with just one
application. With instant connection to your
team members and colleagues, files and data can
be shared at your convenience without any
disruptions and delays. With a CRM system
offering instantaneous accessibility to customer
related data at an opportune reach, deals can be
closed faster with both efficacy and efficiency.
5
Convert the Customers into Long Term With Sales
Contact Management Software, you can get a
comprehensive view of your customers along with
activity history (purchase and communication),
high-prioritized contacts, customer interactions
and internal account statuses. Salesforce helps
you make use of your customers social presence
to better understand their opinions and feedback
on your products or services. With deep
perception about the customers attitude, you can
proactively answer to online queries and
clarifications. The Salesforce mobile
application extracts and displays social profile
information from your accounts and contacts,
providing you with the cognizance to institute a
friendly interaction with your customer. Sales
Contact Management Software permits you to move
your contact management online and to the cloud,
thereby leaving you to collaborate with people
across the organization. Conclusion According
to Salesforce, forty-six percent of sales leaders
say deeper customer relationships are a key
objective for sustaining success. As stated by
Marketing Metrics, the probability of selling to
a new prospect is 520 while the probability of
selling to an existing customer is 6070. Just
like aforementioned, an ingenious CRM system such
as Salesforce offers the key to unlock countless
opportunities and also to safe guard your most
prized assets, your customers. Planning on taking
the reins of your CRM system? Talk to our CRM
experts at 91 431-2312880 for a detailed
counseling and orientation on our Salesforce
implementation services. To learn more about our
offerings, or to ask any questions, contact us
today!
6
Thank you!
www.qrsolutions.in
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