Title: 5 AEM Best Practices For Streamlining Content Workflows
1Unlocking The Power Of AEM Personalization Best
Practices And Benefits
There are multiple ways to reach tech-savvy
customers. Yet, the core of engagement should be
authentic and consistent. This consistency is
powered by a reliable CMS that allows the
business to streamline content management.
2AEM, also known as Adobe Experience Manager, is a
very popular CMS in the eCommerce industry for
its effective website content management. AEM is
a part of Adobe Experience Cloud, which has an
array of digital solutions like Adobe Analytics,
Adobe Campaign, Adobe Target, Adobe Commerce
Cloud, etc. One of the reasons why AEM is so
successful in the global market is because of its
ability to facilitate high-end personalization.
To that end, this blog discusses how AEM offers
personalization and how this personalization
benefits eCommerce sites. How Does AEM Help
With Content Personalization? According to a
report, 54 of retailers accepted that product
recommendations are the key driving force of
average order value (AOV) in customer purchases.
While most brands try to offer customized digital
experiences using behavioral analysis, they have
to cater to multiple devices and screens for
enhanced user experience and reach. Providing a
personalized customer experience through
multiple touchpoints is a far more challenging
endeavor. With Adobe Experience Manager, this
journey becomes easier. Brands can now connect
all the touchpoints in the customer journey,
delivering a more personalized experience. AEM
helps marketers to link customer profiles across
many channels, providing more insights. However,
establishing a personalized AEM customer journey
isnt that straightforward. Establishing The
Framework For AEM Personalization Lets discuss
the best practices for creating personalization
with AEM. 1) Who Are Your Audiences? The first
step is to understand and segment the audience.
This entails developing profound comprehension
of whom you are personalizing the eCommerce site
for.
3- The understanding can be based on the target
users location, income, age, gender, etc.
Depending on how you segment your audiences, you
can categorize your products or service
requirements too. - What Do You Want Your Audiences To Experience?
- Consider what you want your audiences to see. For
instance, if you have a landing page
highlighting a certain fashion argument popular
on the East Coast, you might want the page to be
directed to your New York or Boston customers,
catering to their needs. This is where you work
on the relatability factor. It can be an offer
like a sale or content like a welcome email, or
an email with offers and promotional content
customized for specific users according to their
choices. - How To Categorize Your Audiences?
- ContextHub is the personalization tool for AEM.
You create the attributes to determine the
audiences. There may be attributes available in
cookies, subscriptions, local storage, etc.
eCommerce management service providers can
customize the ContextHub to notify the system
where to look for these points. Loading your
pages in the AEM determines if the end-user
belongs to the targeted audience. - How To Create Experiences For Your Audience?
- Once you have all the components for the
Activity, you create the experiences.
Experiences are content variants that you show to
a particular set of audiences based on different
criteria. Personalized content creates unique
experiences for your users. - How Can eCommerce Sites Reap The Benefits Of
Personalized AEM Integration? - Many eCommerce brands opt for AEM integration due
to its immense flexibility and ability to
personalize content. To that end, here are some
of the most significant benefits of AEM
integration in eCommerce sites
4- Get Real-Time Product Updates
- For eCommerce businesses, it is common to have
sales and offers on the website for most of the
year. AEM makes this process seamless. With AEM,
you can add any section on the website, and it
takes very little time to appear on the channels,
including marketplaces. - Better Asset Management
- Thriving businesses need to have a proper asset
management system. With the AEM DAM system,
large companies can manage millions of assets
without any hurdles. This means the team can
effortlessly search, drag, drop, publish, or save
content and even conveniently distribute it. As
such, the added stress of storage spaces is
warded off. - Build-In Analytics For Data
- AEM offers tools like Adobe Audiences Manager,
Campaign, Adobe Target, etc. According to a
study, 3 out of 4 marketers rely on data
analytics for their campaigns. - eCommerce organizations can easily configure the
information businesses need to collect from
their target audiences and plan a relevant
marketing campaign. With AEM, enterprises get
the additional support of data and predictive
insights to plan customer journeys. - Convenient Marketing Campaigns
- AEM makes designing a marketing campaign a smooth
ride. Businesses dont even need to explicitly
call developers to create a PWA. Marketers
themselves can create experience pages for a
specific product or service. They can
drag-and-drop interfaces of product teasers
without any coding knowledge. AEM also helps
organize different products on the display board.
This makes marketing campaigns independent and
quicker for eCommerce brands.
5- Compatibility With Adobe Commerce
- AEM is compatible with Adobe Commerce, earlier
known as Magento. It provides a much-needed
seamless experience for businesses wanting to
enhance their digital presence. eCommerce brands
now choose Adobe Commerce as their backend
operation system and AEM as the front end. This
ideal combination provides users with the best
commerce, marketing, and content experiences. - Concluding Thoughts
- Undoubtedly, customers want a consistent digital
experience with brands, something that brands
can cater to with effective personalization.
Favorably, AEM helps businesses with
collaborative tools to deliver a personalized and
consistent digital experience to consumers. Its
a great solution that has brought content
management and digital asset management together. - In essence, AEM integrates content intelligence
with AI-powered tools, making the shopping
experience faster, better, and more customized.
With it, marketing and IT work in parallel in
the context of designing, developing, and
delivering a personalized digital experience to
millions of customers worldwide. Digital
solution providers like EnFuse help you leverage
the power of AEM to create compelling customer
experiences. Connect with us to get ahead of the
competition. - Read More Navigating The Future Exploring The
Top Trends (In AEM) Shaping Digital Experiences
In 2024