What is Milk Round Software? – Features and Benefits

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Digitalization has become todays trend and even
the most traditional industries are adopting
technology to streamline operations and enhance
efficiency. One such industry is dairy milk
delivery, where milk round software has
revolutionized the industry. But do you know
what milk round software is and how it can
streamline and optimize dairy milk delivery
operations?
TABLE OF CONTENT

1. What is milk round software?
2. Types of delivery-models in milk delivery
   industry
3. Why should milk delivery opt for
   subscription-based milk deliveries?
4. Understanding milk round software
5. Features of the software that can improve
   business efficiency
6. Benefits of implementing the software
7. Key metrics to track the success of your milk
   delivery business

WHAT IS MILK ROUND SOFTWARE?

• Types of delivery-models in milk delivery
  industry
• The milk delivery industry is one of the most
  traditional industries, offering doorstep
  deliveries. Today, with the advent of technology,
  businesses use three types of delivery models.
  These are
• On-demand milk deliveries This includes
  delivering milk when the customer demands it.
  These deliveries are generally made within 10-15
  minutes of ordering milk.
• Subscription-based milk deliveries Customers
  can subscribe to milk deliveries and choose
  delivery frequencies, schedules, and numbers of
  deliveries. The milk is delivered to the doorstep
  regularly according to the set schedule. Both
  dairy farm owners and retailers can make these
  deliveries.
• Direct farm-to-door delivery The deliveries are
  made directly from the dairy farm to the
  customers doorstep. They can offer on-demand or
  subscription-based deliveries.

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WHY SHOULD MILK DELIVERY OPT FOR
SUBSCRIPTION-BASED MILK DELIVERIES?

• Milk is a staple food that goes bad quickly if
  not used on time. Even cold storage can cost you
  a fortune. Subscription-based milk deliveries
  reduce logistics costs and improve the efficiency
  of the deliveries.
• Reasons to opt for subscription-based milk
  deliveries
• Reduces delivery costs The deliveries in
  subscription-based businesses are scheduled and
  done in bulk. On the contrary, on-demand
  deliveries are done individually and can increase
  the overall delivery costs. The delivery
  addresses are sequenced to reduce delivery time
  and distance.
• Ensures on-time deliveries Due to scheduled
  deliveries, you know when to deliver and the
  customers are also aware of the estimated
  delivery time. This ensures on-time order
  fulfillment, improving the customer experience.
• Reduces milk spoilage You know the future milk
  demand for subscription deliveries. This ensures
  you make optimum purchase orders to avoid
  stockouts and overstocking. This reduces the
  chances of milk spoilage and the cost of cold
  storage.
• Ensures regular cash flow Subscription
  businesses have a defined cash flow based on the
  subscription orders.
• Improves retention You can easily retain your
  customers in subscription businesses by offering
  discounts and coupons.

UNDERSTANDING MILK ROUND SOFTWARE
Milk round software is a scheduled-based SaaS
solution that automates and optimizes
subscriptions, delivery planning, stock
management, and payment collection and
reconciliation. It works on a subscription-based
scheduled delivery model. The software solution
streamlines business processes to improve
efficiency, productivity, and profitability. The
software comprises three platforms that work
together to provide real-time business insights.
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Three components of milk round software ADMIN
PANEL It is a web interface for business managers
that provides an overview of business, including
orders, payments, deliveries, routes, deliverable
areas, customer data, and delivery drivers. The
admin panel, also known as the admin dashboard,
provides meaningful business insights like sales
reports, product performance reports, customer
reports, transactional reports, and stock
reports. These reports allow you to track the
financial health of your business. THE
CUSTOMERS MOBILE APP Milk round software offers
mobile applications (iOS and Android) and a
website to customers. The milk delivery app
allows customers to place and manage their
orders. Customers can place one-time and
subscription orders. To place subscription
orders, the customer chooses the delivery
frequency, schedule, and number of deliveries.
Customers can choose the product to place
one-time orders, and the delivery schedule is
automatically set as the next delivery
schedule. THE DELIVERY DRIVER APP It is a mobile
app for delivery drivers that contains all the
information about the orders to be delivered for
the day. The delivery details in the driver app
are automatically updated based on the order
updates made on the admin panel or customer app.
It clarifies drivers daily tasks by telling them
when, who, and where they need to deliver.
FEATURES OF THE SOFTWARE THAT CAN IMPROVE
BUSINESS EFFICIENCY

• The milk round delivery software offers various
  features and tools to manage and track your milk
  delivery operations, from ordering to deliveries.
• Major features of milk round delivery software
  are
• Milk delivery software offers a range of features
  that help streamline business operations and
  improve delivery efficiency. Implementing such
  software solutions reduces the operational head
  cost and adds to profits.
• Subscription management Business managers and
  customers can place and manage one-time and
  subscription orders from the admin panel and
  customer app.

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• Catalog management You can add and manage your
  categories, sub-categories, products, and brands.
  The system allows you to add as many as you like.
• Accounts and billing The system generates and
  sends invoices via email or WhatsApp. You can
  integrate payment gateways and provide payment
  flexibility to your customers. The system allows
  you to send reminder notifications for late
  payments or low wallet balances.
• Stock leveling The software integrates stock
  management software to auto-generate stock
  reports and ensures that you have sufficient
  stocks to fulfill customer demand. The reports
  help prevent running out of stock or
  overstocking.
• Route planning The system allows you to create
  delivery driver profiles. Then add areas and
  routes, and assign those routes to the drivers.
  The orders are auto-dispatched as all the order
  and customer details are auto-updated on the
  driver app.
• Auto-route optimization The system runs
  algorithms and considers various factors to
  create the most optimized routes. Optimizing
  delivery routes ensures fast and on-time
  deliveries, reducing the total turnaround time.
• Delivery scheduling You can create as many
  delivery schedules as you make deliveries.
  Customers can choose the preferred delivery
  window from the pre-set delivery schedules.
• Real-time tracking Business managers and
  customers can track their deliveries from the
  admin dashboard and delivery app. You can track
  your delivery drivers efficiency and
  productivity. Real-time tracking improves
  customer satisfaction and experience.
• Customer management The customer data is
  centralized in the system, which can be used to
  offer customized experiences. Offering
  personalized experiences to your customers can
  improve their journey and satisfaction.
• Reports and analysis The system generates
  insightful and meaningful reports to track and
  monitor your businesss financial health. You can
  use these reports to plan your future business
  sales.
• Business growth features Milk delivery
  solutions offer features that help you manage
  multiple stores, roles and permissions, set
  area-wise pricing, and hubs. The system is highly
  flexible to accommodate large amounts of data.

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• Notifications and updates You can send and set
  custom and automated mobile notifications to your
  customers. These notifications can be sent via
  email, SMS, or push notifications.
• Promotions and coupons The system allows you to
  offer promotional discounts and coupons. This can
  help you run marketing campaigns to retain and
  acquire new customers.
• On-field marketing tools The driver delivery
  app allows your customers to acquire new
  customers. They can create new orders for new
  customers.
• Empty container tracking The reverse logistics
  system of the solution allows you to manage and
  track empty milk bottles with this feature. It
  prevents misplacing empty milk bottles and avoids
  financial losses.

BENEFITS OF IMPLEMENTING THE SOFTWARE

• Implementing the best milk round software can
  offer various benefits, including increased
  efficiency, customer satisfaction, and better
  resource allocation.
• Some of the benefits of implementing software for
  milk management are
• Improves efficiency Automating business
  processes reduces the need for a heavy workforce
  and improves dairy business efficiency. The
  system includes features that promote business
  growth and increase profitability and ROI.
  Automated stock management with delivery software
  prevents stockouts and overstocking.
• Enhances productivity Features like route
  optimization, CRM, user-friendly customer app,
  automated payment collection, and reconciliation
  improve productivity. The system allows you to
  serve more customers in a defined time and boosts
  customer experience. It eliminates financial
  discrepancies and minimizes customer disputes.
• Increased customer satisfaction Allowing
  customers to place and manage their orders on a
  user-friendly mobile application improves the
  customer experience and satisfaction rates.
  Offering customers multiple secure payment
  options increases convenience. Features like
  real-time tracking promote transparency and
  improve customer satisfaction.

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• Improves customer retention Offering customers
  promotional and discount coupons enhances
  customer engagement and can help retain
  customers. Features like order status updates and
  telematics improve customer satisfaction and
  customer lifetime value.
• Increased return on investment Improving
  operation efficiency helps you scale your
  business easily and increase revenue. Automating
  businesses minimizes the need for a larger
  workforce, reduces operational costs, and
  increases overall profits
• Positive cash flow The system sends automated
  pending payments and low wallet balance
  reminders. These notifications enable customers
  to make prompt payments and ensure timely
  payments. Positive cash flow prevents businesses
  from having bad debt.
• Minimizes ecological impact The system
  digitizes paperwork, reducing deforestation.
  Route optimization helps to reduce fuel
  consumption and carbon footprint. The softwares
  features and tools help reverse logistics and
  lower the likelihood of misplacing empty milk
  bottles.
• Scalability The reports and data generated by
  the software can be studied and analyzed to plan
  future sales and expansion. Scaling decisions
  made are data-driven based on facts and figures
  that are rational.

KEY METRICS TO TRACK THE SUCCESS OF YOUR MILK
DELIVERY BUSINESS

• The businesss financial success is measured
  using a variety of key performance indicators
  (KPIs). These indicators are analyzed to create
  strategies to improve them.
• Some of these KPIs calculated by
  subscription-based service providers are
• Monthly Recurring Revenue (MRR) MRR is defined
  as monthly recurring revenue generated. It is
  calculated in percentages.
• Customer Churn Rates The percentage of
  customers who leave the service in a particular
  period.
• Customer Satisfaction Scores The percentage of
  customers satisfied with the product and service.
• Average Revenue Per User (ARPU) ARPU is the
  average revenue from an individual customer a
  company generates per month.

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• On-time Delivery Rates The number of deliveries
  delivered on or before the promised delivery
  time.
• Order Fulfilment Rates The percentage of orders
  delivered successfully without any return or
  cancellation.
• Customer Lifetime Value (LTV) The prediction of
  net profit from the customers in their
  relationship with the business is known as
  customer lifetime value.
• Customer Acquisition Rate (CAC) The amount of
  money spent to acquire a customer is known as
  customer acquisition.
• Online delivery milk round software acts as a
  catalyst for innovation and efficiency that
  accelerates your business success. Implementing
  delivery software, positions your business for
  long-term success in a competitive market
  landscape, delivering exceptional services and
  value to customers. Contact us to book a free
  live demo and see how Milk Delivery Solutions
  can help your milk round business improve
  efficiency and productivity.

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Contact Us
www.milkdeliverysolutions.com
info_at_milkdeliverysolutions.com
111 Peter St Toronto, ON M5V 2H1 Canada
1(647)227-3695