Boost Customer Engagement & Loyalty with Transactional SMS - PowerPoint PPT Presentation

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Boost Customer Engagement & Loyalty with Transactional SMS

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Boost customer engagement and loyalty with transactional SMS. Learn about its importance, benefits, best practices, and implementation with providers like MessageBird, Fonada, and Plivo. Discover use cases, a case study, and actionable steps to enhance your communication strategy. – PowerPoint PPT presentation

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Date added: 23 July 2024
Slides: 11
Provided by: fonadain
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Title: Boost Customer Engagement & Loyalty with Transactional SMS


1
Boost Customer Engagement Loyalty with
Transactional SMS
2
Introduction
Boost Customer Engagement Loyalty with
Transactional SMS
  • Transforming Customer Communication

3
What is Transactional SMS?
  • Definition Transactional SMS refers to
    non-promotional messages sent to customers to
    facilitate transactions or provide essential
    information.
  • Examples Order confirmations, shipping updates,
    OTPs (One-Time Passwords), account notifications.

4
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5
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6
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7
Use Cases
8
Implementing Transactional SMS
9
Conclusion
10
Thank You
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