What is a Spree loyalty program? - PowerPoint PPT Presentation

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What is a Spree loyalty program?

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Adds Loyalty Points feature for your customers. Points can be added manually by admin or automatically based on a customer's purchase. – PowerPoint PPT presentation

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Title: What is a Spree loyalty program?


1
SpreeCommerce Loyalty Points
  • Adds Loyalty Points feature for your customers

2
What is a loyalty program?
  • Loyalty programs are structured marketing
    strategies designed to encourage customers to
    continue to shop at or use the services of
    businesses associated with each program which in
    turn results in increased revenue. A positive
    side-effect of loyalty programs is that your
    business gets word of mouth publicity to increase
    your customer base. Rewards are offered by the
    company to customers who frequently make
    purchases. A loyalty program may give a customer
    free merchandise, rewards, coupons, or even
    advance released products.

3
Spree Loyalty Points Extension - Overview
  • Loyalty Points extension allows customers to earn
    loyalty points on the basis of their purchases.
    Admin can also reward Loyalty Points to it's
    customers manually. Customer can use these
    loyalty points to pay for their future orders.
  • This extension allows admin to create a new
    payment method Loyalty Points in the system.
    Once this payment method is created and active,
    it would appear on checkout screen and customers
    can use this payment method for payments.
  • It also automates the awarding of loyalty points
    to customers based on the configuration done by
    admin and updating loyalty points based on the
    transactions on Spree Commerce platform.
  • It allows only Loyalty Points payment method for
    making a purchase and does not allow the payment
    through other payment modes like cash, check,
    credit card etc.

4
Installation
  • In your Gemfile, add
  • gem 'spree_loyalty_points'
  • For Spree 2.1.x
  • gem 'spree_loyalty_points', '1.0.3'
  • At present this extention is not compatible with
    Spree 2.0.x
  • Bundle your dependencies and run the installation
    generator
  • bundle
  • bundle exec rails g spree_walletinstall

5
How it works?
  • To add loyalty point feature, Spree admin needs
    to create "Loyalty Points" payment method
  • Configuration -gt Payment Methods -gt New
    payment Method
  • You need to select "SpreePaymentMethodLoyal
    tyPoints" as a Provider

6
Spree admin need to make following settings on
Configuration page
  • Set minimum amount of an order that should be
    spent by the customer to earn loyalty points - On
    the basis of this, it will be decided by the
    system whether loyalty points should be awarded
    for the order or not, based on the order value.
  • Set number of loyalty points to be awarded per
    unit amount spent - On the basis of this
    configuration, number of loyalty points to be
    awarded are calculated based on the order value
    and per unit value defined. The loyalty points
    get added to the customers account which he can
    use in future purchases.

7
  • Ex. Suppose Admin set this value this value to 1,
    it means, Customer will receive 1 Loyalty Point
    on spending every 1 on this site. In order to
    receive loyalty points the payment should be done
    through some other mode like Credit card, Debit
    card, Cash, Check etc. No loyalty points are
    awarded for purchase done through existing
    Loyalty point balance
  • Set minimum loyalty points balance required for
    redeeming - On the basis of this, Customer will
    be permitted to make a payment with Loyalty
    Points only if he/she has Loyalty Points balance
    more than the minimum loyalty points set by the
    Admin.

8
  • Set Loyalty Point to Amount conversion rate -
    This conversion rate converts the loyalty points
    into amount. This amount is displayed on the
    checkout screen with Loyalty Points balance.
  • Set Time to award Loyalty Points after payment -
    Loyalty Points will be credited to the Customer's
    account on the basis of this set time period.
    This time period will be considered only after
    Customer makes the payment and Admin marks this
    payment "Capture".

9
This field is provided to curb the misuse of the
Loyalty Points by the customers. So, we suggest
to set this time on the basis of the merchant's
"Return Policy".
10
Admin can view list of the loyalty point
transactions by following below mentioned steps
  • Go to Users Tab.
  • Select the user account.
  • Click on the Loyalty points Balance value.

11
Admin can also credit/debit loyalty points to the
customers manually, by following below mentioned
steps
  • Go to Users tab
  • Select the User
  • Click on Loyalty Points Balance value
  • Click on "Update loyalty Points" to Credit/Debit
    Loyalty points.

12
Loyalty Points and their respective money value
at the time of checkout.
  • After setting mentioned configurations, Customer
    will be able to see this payment method on
    Checkout Page and can view details later on order
    detail page.

13
His loyalty points transactions and order details.
14
  • View my points If a user wants to view his
    Loyalty Points balance he can go to My Account
    page.
  • Changing system currency Loyalty Points can be
    set only for one operating currency at any time.
    If Admin wants to change currency for the App,
    he/she needs to reset Loyalty Points Settings by
    considering that currency.
  • Cancelling order If Admin wants to "Cancel"
    order, He/She needs to "Credit" Loyalty Points
    manually into the Users account by following
    below mentioned steps

15
Cancelling order
  • Go to Users tab
  • Select the User
  • Click on Loyalty Points Balance value
  • Select "Transaction Type" "Credit" from drop down
  • Select respective "Order number" from "Order"
    drop down
  • Click on "Update Loyalty Points"

16
Return Authorization
  • Return Authorization In case a user returns the
    shipped order by contacting Customer Care then to
    return the LP associated with the order admin
    needs to create a "New Return Authorization" and
    mention LP to be credited into User's account.
  • Order's Page -gt Order Details Page -gt Return
    Authorization -gt New Return Authorization

17
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18
Update Loyalty Points in the system
  • Loyalty Points will be awarded to the customer
    only after
  • Admin captures the payment manually for his order
  • "Time" set in Loyalty Point configuration has
    elapsed after capturing the payment.
  • Add a Cron Job to run the following rake task to
    award Loyalty Points to customers who satisfy the
    above two conditions.
  • bundle exec rake spreeloyalty_pointsaward

19
Contributing
  • Fork the repo.
  • Clone your repo.
  • Run bundle install.
  • Run bundle exec rake test_app to create the test
    application in spec/test_app.
  • Make your changes.
  • Ensure specs pass by running bundle exec rspec
    spec.
  • Submit your pull request.

20
Testing
  • Be sure to bundle your dependencies and then
    create a dummy test app for the specs to run
    against.
  • bundle
  • bundle exec rake test_app
  • bundle exec rspec spec
  • When testing your applications integration with
    this extension you may use it's factories. Simply
    add this require statement to your spec_helper
  • require 'spree_loyalty_points/factories'
  • You can access the code here. follow us on
    twitter for more updates.
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