Marketing ops review 1005

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Your Business Needs You!The Strategic
Importance of Facility Management
Roger Peterson Regional Vice President ARAMARK
Business Industry Group, Facility Services
2
A power failure at Hongkong and Shanghai Bank's
computer center caused a temporary shut down of
all the bank's automatic teller machines and
phone banking services yesterday. "Just after 11
o'clock AM we had a failure with certain power
equipment which powers up our computer centers, "
Hongkong Bank's head of technology Malcom Gray
told Reuters.
According to Gray, the "uninterruptible power
supply equipment" was interrupted, causing a
one-hour power failure.
Newsbytes News Network, April 24, 1997
3
ConAgra Foods said Thursday that moisture from a
leaky roof and faulty sprinkler was the source of
the salmonella bacteria that contaminated peanut
butter at its Georgia plant last year, sickening
more than 400 people nationwide.
MSNBC, April 5, 2007
4
Luckily, the event was controlled before core
meltdown, but the unit shut down, never to
restart.
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Your Business Needs You !
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So What ?
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Demonstrating Strategic Importance

• Understand the organizations business
• Develop a FM plan that supports the business plan
• Educate your facility management organization

8
Gensler 2006 U.S. Workplace Survey

• According to the survey, office workers believe
  they would be 21 more productive if given a
  better working environment

Nearly 90 of senior executives, including
occupants of the C-suite, feel that a better
physical working environment would have a
positive impact on their companys bottom line
The survey demonstrates a link between the
physical office and work processes such as
innovation, collaboration, and creativity
www.gensler.com
9
Youre really truly changing because you think
its going to make a difference in winning or
losing whether its a change in the carpet,
whether its a change in the locker room
Raleigh News and Observer, April 14, 2007
10
Your Business Needs You !
11
Your Business Needs You!The Strategic
Importance of Facility Management
Roger Peterson Regional Vice President ARAMARK
Business Industry Group, Facility Services