VIRTUAL REFRENCE: WHAT DID WE LEARN

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VIRTUAL REFRENCEWHAT DID WE LEARN

• NYLA Conference, 2003
• Jean Currie
• South Central Regional Library Council

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VR _at_ SCRLC

• Introduction
• SCRLC and its members
• What got us interested in VR
• How we proceeded

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VR _at_ SCRLC

• Training
• Practice
• Virtual Meetings

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VR _at_ SCRLC

• Loss of momentum
• Marketing
• Project management
• Others services
• What happened

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VR _at_ SCRLC

• So what did we learn
• Marketing
• Project management
• Critical mass
• Ease of use
• Pilot projects are ok

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VR _at_ SCRLC

• Contact
• Jean Currie or Nora Hardy
• SCRLC
• 607/273-9106
• Jcurrie_at_lakenet.org
• Nhardy_at_lakenet.org