Developments and Achievements in the Last Year'

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Developments and Achievements in the Last Year.

• Jonathan Olaofe
• Strategic Lead, Connexions Services

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Contents

• Where We Are Within SCC
• What We Do ( building on Cnx Core Principles)
• Governance Arrangements
• Last Years Achievements
• Key Areas of Service Delivery for 2008/09
• Key Outcomes
• Main Challenges and Opportunities
• Question Answer session with Nick Wilson

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Where We Are Within SCC
Strategic Lead Jonathan Olaofe
Connexions Service
Head of Service Nick Wilson
Schools and Learning Service
Strategic Director (Interim) Andy Roberts
Services for Families
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What We Do.

• Commissioning and Provider Support
• Needs analysis and assessments
• Professional Provider, Training and Development
  Performance Management

• Involving Young People
• Participation and Engagement
• Service Evaluation
• Access Development/OSS

• Partnership Management
• Relationships with Borough and District Councils
• Health Agenda Teenage Pregnancy/DAAT/CAMHS
• Voluntary Community Sector Liaison Capacity
  Building

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Governance Arrangements

• Schools and Learning Management Team under Nick
  Wilson Head of Service.

• Consortium of Service Providers (Service
  Performance Quarterly)

• Connexions Advisory Group
• Chaired by Jenny Griffiths
• Core Connexions Board Membership
• Meets twice a year
• Purely Advisory role (not a decision-making
  body)

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Last Years Achievements
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NEET Not In Education, Employment or Training

• March 2008 4.4 (1037)
• Regional 5.6
• National 7.1

• March 2007 3.8 (933)
• (Additional Support Needed for Young Offenders
  Care Leavers Young Parents LDD)

From April 08 Average over 3 months.
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LDD in EET
Percentage number of Young People with LDD in EET

• March 2008 81.9
• Regional 78.1
• National 77.1

• March 2007 86.9
• (Lack of modern/appropriate facilities LSC/SCC
  now proposing a School Building Programme to
  improve access and capacity)

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Post 16 Learning
Percentage number of Young People remaining in
Learning education, employment with training
GST

• March 2008 79.9
• Regional 76.9
• National 77.7

• March 2007 81.2

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PA Interventions
Number of PA Interventions ALL Clients (Adapt
System)

• March 2008 45,268

• March 2007 41,216

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Analysis of Survey Feedback Quarter 4

• Overall PA Rating

Sample Size 1568 (1300)
Comparative performance in Q4 excellent 70,
good 27, fair 3, poor 0)
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Analysis of Survey Feedback Quarter 4

• How easy was it to get hold of your PA?

Comparative performance in Q4 excellent 59,
good 36, fair 5, poor 0)
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Analysis of Survey Feedback Quarter 4

• How well did your PA talk to you about the things
  that are most important to you?

Comparative performance in Q4 excellent 61,
good 38, fair 1, poor 0)
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Analysis of Survey Feedback Quarter 4

• How well did your PA offer you a range of
  Options?

Poor
Fair
0
3
Good
39
Excellent
58
Comparative performance in Q4 excellent 63,
good 35, fair 2, poor 0)
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Analysis of Survey Feedback Quarter 4

• How well did your PA help you to decide next
  steps?

Comparative performance in Q4 excellent 56,
good 41, fair 2, poor 1)
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Key Areas of Service Delivery for 2008/09
1. Statutory Duties -      Supporting Career
Choices. -      S.140 (Supporting Young People
with SEN). -      Deploying a workforce of fully
qualified Connexions Personal Advisers. -      Mai
ntaining a Compliant CCIS System (Client Caseload
Information System (ADAPT).

• 2. Not in Education, Employment or Training
  (NEET/NEET Prevention)
•         Review and Implement NEET strategy with
  focus on
• o        Care Leavers.
• o        Young Parents.
• o        Young People with LDD (Learning
  Disabilities and Difficulties).
• o        Young Offenders.
• o        Support for young people _at_ risk of
  becoming NEET.

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Key Areas of Service Delivery for 2008/09 -
Continued
3. Education Support Working with 14-19 Network
Partners to achieve - -   14-19 Development in
support of the new Diplomas. -   Investors in
Careers, with support from our IAG
mentors. -   Support for Post-16 Discontinuers,
to prevent them from becoming NEET. -   Reducing
Exclusion, working with 14-19 Partners on
developing and implementing the proposed Surrey
Alternative Learning Programme (SALP).
4. Involving Young People/Marketing and
Promotion -   Engaging Young People, in the
development, design and management of
services. -  CYP Trusts Youth Forum, to support
the work of the CYP Trust Partners. -  Connexions
Youth Forum/Surrey Youth Parliament. To develop
better co-operation and alignment of
activities. - Marketing and Promotion, including
active promotion of the new Surrey Area
Prospectus website.
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Key Outcomes

• Improving vocational skills and employability
  Reduce number of 16-18 YP in NEET to 3.2.

• Raising educational attainment, progress and
  engagement Raise number to 82.

• Increased influence of Children, Young People
  and Families on design and delivery of services
  and decision making No. of Young People
  involved in Project Evaluations.

• Customer Satisfaction rates/surveys Maintain
  rate of between 85-90.

• Regular review of Risk Assessment via R.A.G
  process At least 95 of contracts meet contract
  compliance and performance requirements.

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Main challenges and Opportunities

• Outcome focussed management.

• Better links to LAA (Local Area Agreement).

• Funding now via Area-Based Grants (ABG) Process.

• Reduction in future Budgets.

• Re-align Service with the Children and Young
  Peoples Plan/Arrangements.

• Local Authority to be responsible for post-16
  funding (leading to better integrated 14-19
  commissioning).

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THANK YOU ?(FOR ALL THAT YOU DO) Connexions
Still Needs You!