Use Case Template

1
Use Case Template

• Based on Cockburn (1997)
• Use case requires a set-up activity to be
  achieved.
• Variations/Extensions explore problems during
  set-up.
• Guidelines generated from problem solutions.
• Solutions are near-term

2
Use Cases to Explore (1)

• filling grey-time
• DIRK (20) IS MAKING AN MMS OF VIDEO AND AUDIO TO
  SEND TO A V-JAYING COMPETITION BUT HE DOESNT
  HAVE RIGHTS TO USE THE CONTENT ON HIS PHONE
• DOMEK (30) WANTS TO UPDATE A TRIAL VERSION OF A
  GAME THAT WAS PREINSTALLED ON HIS HANDSET
• TIBO (45) WANTS LESS REGULAR WEATHER UPDATES ON
  THE LIVE CONTENT AREA OF HIS HOME SCREEN

3
Use Cases to Explore (2)

• browsing for content
• BRUNO (25) HAS JUST UPGRADED HIS HANDSET AND
  WANTS TO SEE HOW THE LATEST F1 GAME FROM HIS
  FAVOURITE GAMES PORTAL LOOKS ON THE NEW HANDSET
• SOPHIE (37) IS A JOURNALIST AND WANTS TO CHANGE
  HER WAP HOME PAGE AND STORE A FAVOURITE MEDIA
  SITE THAT SHE IS CURRENTLY VIEWING
• ANDREW (45) HAS HEARD THAT MOBILE TRANSACTIONS
  ARE NOT SECURE AND WANTS TO UPGRADE THE SECURITY
  SETTING OF HIS BROWSER

4
Use Cases to Explore (3)

• syncronisation/update
• TASMIN (50) HAS JUST RECEIVED AN AUTOMATIC OTA
  UPDATE OF HER CONTACTS APPLICATION THAT SHE
  DOESNT LIKE. SHE WANTS TO RETURN TO HOW THINGS
  WERE BEFORE THE UPDATE.
• personalisation
• MARCO (40) WOULD LIKE TO CHANGE THE GREETING ON
  HIS NETWORK VOICEMAIL. HE WOULD LIKE TO USE AN
  AMUSING MP3 FILE THAT HE HAS JUST DOWNLOADED ONTO
  HIS PHONE.