ConnectU Reservationless Conferencing

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ConnectUReservationless Conferencing
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Agenda

• Overview
• Phone Conferencing
• Web and Phone Conferencing
• Reports

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Overview

• ConnectU Reservationless conferencing gives you
  the ability to hold conferences from anywhere and
  at any time.
• Start a conference at any time with no
  reservation
• Use telephone only or telephone and web for your
  conferences
• Pay only for time used no setup or cancellation
  fees
• Dial in to your conference with access numbers
  that never change
• Access 24x7 customer support right from your
  conference
• Conference in a simple, reliable, and secure
  environment
• Up to 125 connections per conference

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Phone Only Conferencing

• To Start A Conference
• Dial the toll-free number provided to you
• Enter your Moderator ID/Conference ID and press
• Enter and your PIN
• To Join Others
• Provide participants with the toll-free number
  and moderator ID/conference ID
• Participants will be placed into conference once
  you join the call

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Phone Conferencing Addtl. Features

• Silent Entry
• No tones are heard when participants enter or
  exit the conference call
• Name Capture
• Participants are required to record their name
  upon entering the conference call
• Moderators can access a list of participants by
  pressing 9

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Phone Conferencing Additional Features

• Security Prompt (Passcode)
• An added security feature that requires your
  participants to enter a unique code at the time
  of your conference call. The moderator will be
  requested to set a 4 to 9 digit code upon
  initiating each conference call. The participants
  will then be required to enter the code to join
  the conference call.
• Billing Code
• The moderator will be prompted to enter a one to
  20 numeric billing code upon entering the PIN
  number. This option can be bypassed for a meeting
  by pressing the sign. The billing code will
  appear next to the conference on the next invoice.

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Web and Phone Conferencing

• Use the web portion of ConnectU Reservationless
  conferencing to
• Show PowerPoint presentations
• Webcast to up to 2,000 participants
• View who is on the phone and/or the web

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Web Conference Menu

• Presentation Manager
• Conference Now
• Record Conference
• Manage A Conference Over The Web
• Listen To A Conference Over The Web
• Reports
• Billing Codes
• Logout

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Web and Phone Conferencing

• To Start
• Go to http//www.startconference.com
• Select Moderator
• Enter your Moderator ID/Conference ID and your
  PIN, then click Enter
• At the Main Menu you can
• Upload presentations
• Start a conference
• View reports
• Record conferences

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Web and Phone Conferencing

• Presentation Manager
• Presentation Manager allows you to upload,
  preview and delete presentation
• To upload a presentation, click on the
  Presentation Manager tab
• Choose Store New Presentation
• Name your presentation and choose other viewing
  options
• Click Store It
• Once your presentation has been stored, you can
  select any of the tabs on the top of the window
  to view or delete existing presentations
• There may be a 5 to 10 second delay between
  slides
• Only PowerPoint presentations can be used

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Web and Phone Conferencing

• To Start A Conference
• Go to http//www.startconference.com.
• Click 'Moderator'.
• Enter your Moderator ID/Conference ID and PIN,
  with no spaces between numbers, then click
  'Login'.
• Click 'Conference Now'. Choose to either dial in
  yourself or have Webconferencing dial you.
• If you choose to dial in, click 'No' and 'Start
  Conferencing'. Follow the directions to begin a
  conference on the phone.

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• If you choose for Webconferencing to dial you,
  verify your phone number. If the phone number in
  the dial box is incorrect, replace it with your
  correct phone number and click 'Start
  Conferencing'. After you've answered the phone,
  click 'Join Now'.
• Your conference is now active. You will hear
  tones when a participant enters or exits. Click
  the appropriate tabs for conference controls.

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Web and Phone Conferencing

• To Join Others
• Prior to your conference, send an e-mail to all
  those you want to participate with the following
  information
• Day and time of conference
• Dial-in instructions with your toll-free number
• Your Moderator ID/conference ID
• Conference URL www.startconference.com

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Web and Phone Conferencing

• Participants
• Participants go to http//www.startconference.com
  
• Select Participant
• Enter name and appropriate Moderator
  ID/Conference ID, then click 'Login'.
• Choose to listen over the phone or the Internet.
  If they choose to participate over the phone,
  join the conference by phone using the above
  instructions. If they choose to listen over the
  Internet, click 'Play audio stream'.
• Wait for the moderator to join and the conference
  to begin.
• To disconnect, simply hang up and click 'Logout'.

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Web and Phone Conferencing

• Conference Now
• During the conference you can choose to
  mute/unmute participants and field questions
  online
• You can also record the conference for playback
  later by selecting the Webcasting button on the
  bottom of the screenAfter the conference, you can
  choose Reports to view attendee lists
• To end your conference, press the Logout button

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Web and Phone Conferencing

• Call Status
• On the bottom of your screen is a bar called
  Call Status
• By clicking on the icons, you can view and
  control participation on the web
• The mouse icon will show who is on the web
• The telephone icon will show who is on the
  telephone. You can mute/unmute and disconnect
  participants from this window
• The ? shows questions participants have typed
  in. You have the option of publishing or
  dismissing the questions

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Web and Phone Conferencing

• Record Conference
• Click the little wave icon on the call status
  panel to record a conference
• You will be prompted to name your webcast, given
  options for recording and showing, and activate
  the record mode

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Web and Phone Conferencing

• Manage A Conference Over The Web
• Play a recorded conference
• Go to www.startconference.com.
• Click 'Moderators'.
• Click 'Recorded Conferences'.
• To play a recorded conference, select it and then
  click 'Play'.
• Give others access to a recorded conference
• Follow steps one through three from above to get
  to the recorded conferences menu.
• Select the appropriate recorded conference from
  the list.
• Click the ticket icon on the right.
• Webconferencing will email you a link to the
  selected conference.
• Forward the link to whomever you choose.
  Charges apply

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Web and Phone Conferencing

• Manage A Conference Over The Web
• Make a conference active or inactive
• Follow steps one through three from above to get
  to the recorded conferences menu.
• To deactivate a conference, select it and then
  click 'Deactivate'.
• To activate a conference, select it and then
  click 'Activate'.
• To remove an inactive conference from your menu
  permanently, select it and then click 'Delete'.

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Web and Phone Conferencing

• Listen To A Conference Over The Web
• Listen to a live conference over the Web
• Go to www.startconference.com.
• Click 'Participants'.
• Choose to listen over the Web instead of the
  phone.
• Click 'Play audio stream'.
• Listen to a recorded conference over the Web
• To listen to a previously-recorded conference,
  the moderator must send you a conference ticket.
  Once you've received the ticket, follow the
  enclosed directions and click the first link.

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Reports

• Reports
• Moderator reports allow you to see all conference
  activity that occurred on your Conference ID
  number for a specified date range
• Data shown
• Conference date
• Conference time
• Participants names and telephone numbers
• Duration of participation
• Billing Code
• Slides shown

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Logout

• Billing Codes
• You can assign billing codes to people or
  departments within your company to track usage
• When a web conference is complete, you can assign
  a billing code to that conference through the
  Reports section
• Select the conference you want to assign the
  billing code to in the Reports section
• Click View Conference Summary
• Click the Change Billing Code link
• Type the billing code, then select Update

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Logout

• Logout
• To end a web conference, return to the Main Menu,
  then click the Logout button