SPC 4445 Corporate Communication and Leadership Dynamics

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SPC 4445Corporate Communication and Leadership
Dynamics
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OVERRIDE POLICY

• If you are absent the first day of class, you are
  deleted from the roll.
• Graduating seniors have first preference for
  overrides.
• You must have completed or be registered for
  Strategic Management!
• The class is closed at 30 students.

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What Can I Learn In This Course?
You Have The Opportunity To Learn .
I Just Want To Graduate

• About Your Own Communication Tendencies
• Why Communication / Leadership Skills Are So
  Important In Todays Competitive Business
  Environment
• How To Establish Common Goals, Communicate
  Through Conflict, Motivate Yourself, and Inspire
  Others To Reach These Goals
• How To Organize and Deliver Professional
  Practical Business Presentations

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Power v. Leadership
LEADERSHIP
POWER
Ability to translate intention into reality and
sustain it
Leadership is the wise use of your power

• Coercive power
• Reward power
• Legitimate power
• Expert power
• Referent power

• When to use your power
• How to use your power
• When to empower people
• How to communicate with people
• Motivation, Aligning,
• Listening Mobilizing, Inspiring

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Management and Leadership

• LEADERS
• Innovate
• Inspire
• Think Long-Term
• Ask What and Why
• Originate
• Challenge
• Communicate!!

• MANAGERS
• Administer
• Maintain
• Control
• Short-Term View
• Ask How and When
• Imitate
• Accept Status Quo

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The Communication Process
Context / Environment (Time, Place, Occasion)
Verbal Message Nonverbal and Paralanguage
Messages Written Messages
Message/Code
The Senders Frames of Reference
The Receivers Frames of Reference
Encoded
Decoded
Sender
Receiver
Encode
Decode
Gender Experiences Culture Values Ethnicity Person
ality
Feedback
Gender Experiences Culture Values Ethnicity Person
ality
Internal Noise
Internal Noise
External Noise
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Communicating Leadership

• Ability To Speak
• Effectively
• In Public

• Ability To Align
• and Influence
• Others To Work Toward Common Goals

• Ability To Set and
• Communicate Goals

• Ability To Work In
• and/or Lead A Team

COMMUNICATING LEADERSHIP

• Ability To
• Resolve Conflicts

• Cognitive Traits of
• Self-Confidence,
• Integrity, Intelligence,
• Insight, Responsible

• Ability To
• Listen Carefully
• To Others and
• Communicate
• Across Cultures

• Ability To Motivate
• Yourself As Well
• As Others