Employees

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Employees

• Loveem or hateem
• The fact is

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Your ability to grow and build real wealth is
limited by your ability to hire, train, and
retain employees!
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Discussion Question

• Why do companies have such a hard time hiring and
  retaining employees?

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Reasons for Employee Problems

• Bad selections
• Poor pay
• Poor benefits
• Bad management
• Inappropriate incentive plans
• No opportunity for self-actualization
• Lack of trust

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Discussion Question

• Do incentive plans and conditional rewards
  motivate employees?

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Problems with Incentive Plans

• De-motivate if not achieved
• Unfair to non participants
• Create unrealistic expectations
• Take time to administer
• Require complex negotiation
• Create strain between boss and worker
• Unequal across employee groups

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Discussion Question

• How do you find employees?

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Discussion Question

• How do you make good selections?

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Making Good Selections

• Know what you are looking for and why!
• Referrals
• Better interviewing
• Multiple opinions
• Testing
• Trial periods to evaluate candidate
• References

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Better Interviewing

• Write a job description Define the job
• List desirable attributes
• List necessary skills
• Distinguish between necessary and desirable
• Prepare a list of interview questions
• Write up mini case studies of typical work
  situations
• Apply behavior description techniques
• Test for intelligence and specific skills
• Be honest in describing the job

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Discussion Question

• What are the attributes of a
• good manager?

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Good Managers

• Can be trusted
• Set and meet goals
• Set standards and monitor performance
• Give both positive and negative feedback
• Delegate without dictating
• Coach and train
• Communicate (speak, listen, write) well
• Keep employees informed
• Manage time well and are organized
• Balance priorities
• Conduct meetings efficiently
• Only change procedures when absolutely necessary

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Discussion Question

• Are performance reviews worth the effort?

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Discussion Question

• What makes a good employee
• Performance review?

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Discussion Question

• What is the difference between management and
  leadership?

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Discussion Question

• What are the attributes of a
• good leader?

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Good Leaders

• Set big, yet achievable, goals
• Can be trusted
• Communicate well
• Avoid ambiguity, dont changer their minds
• Listen deeply
• Celebrate conquests
• Punish or remove weak links

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Some Brodieisms

• Give them financial facts that will relate their
  work to the bottom line.
• Regard all employees as temporary.
• Make a list of all the things that an employee is
  expected to do all day.
• Waste no time trying to control rumors, it cant
  be done.
• Be sure you have told all employees what is
  expected of them, how you judge them, and that
  they understand what you have told them. Then
  follow through. Develop objective, measurable
  standards of performance.
• Expect a days work for a days pay.
• Be skeptical of the man who asks what he must do
  to advance. Favor the fellow who takes
  responsibility without being asked to do so.
• Dont be afraid to recruit from suppliers,
  customers, and competitors.
• People problems are created by mush-headed
  management.
• If your employees are not doing things the way
  you want them to, its because you haven not
  instructed them properly. You dont have people
  problems you have problems in your own mind
  deciding what to do and how to do it.
• Employees at all levels refuse to treat their
  subordinates the way they want their superiors to
  treat them.

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More Brodieisms

• Try hard to judge the work and not the worker.
• Dont talk down to employees.
• Dont feel obliged to promote from within.
  Theres no relationship between length of service
  and ability to handle a supervisory job.
• Remember you are hiring help not building men.
• The business owner who can avoid discouraging
  employees does not have to do anything else to
  motivate them.
• Fire the drones. As owner, one of your quotas
  should be to fire the least productive ten
  percent of your employees every year.
• What has he done for you lately? Exclude loyalty
  as a factor in determining whom to fire and whom
  to promote.
• Another example of wrong-headed reverse loyalty
  is unwillingness to promote a younger man over
  the head of an older one.
• Measure performance against specifically
  expressed standards. Number of things done.
  Number of errors.
• You have not investment in your employees.
  Employees are not an asset.

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And More Brodieisms

• Employees are expenses and nothing but expenses.
• The breakthrough is the recognition that all
  employees are temporary. Figure to lose them all
  within five years.
• Its a good idea to establish the precedent that
  employees who produce more get paid more.
• You dont have to agree with them,
• but they sure make you think.

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Homework

• Write the management section of your plan.
• What jobs need to be filed?
• How will you find the employees?
• What will they be paid?
• When will they be hired?
• How will they be trained?
• How critical are they?
• Why are you qualified to manage?
• How will you get trained to manage?