Emotional Intelligence

1
Emotional Intelligence

• Ability to monitor ones own and others feelings
  and emotions to discriminate among them and to
  use this information to guide ones thinking and
  action
• Awareness Application Dimensions

2
I) Awareness Dimension

• A) Self Awareness Knowing your motivations -
  emotions personality what comes easy versus
  challenges - what you enjoy dislike - strengths
  weaknesses
• Emotional self-awareness
• Accurate self-assessment
• Self-confidence

3
Self-Awareness

• Improve interpersonal skills gt need to know
  yourself
• Unique personal characteristics gt insight into
  basic behavioral tendencies gt determinates of
  career personal success

4
How to increase?

• Solicit feedback superiors peers subordinates
• Reflection
• Write in a journal Entries addressing critical
  aspects of interpersonal experiences
• Self-performance appraisal
• Self-assessment inventories

5
B) Self Management

• Ability to understand your feelings use this
  understanding to effectively deal with emotional
  situations
• Recognize a mood or a feeling gt meaning
  effects gt decide most effective way to act

6
Self Leadership

• Based on the premise that we choose what we are
  what we become
• Process of planning organizing directing
  controlling ourselves
• Influencing ourselves to achieve our own goals

7
Practicing

• Aware of what YOU want out of life
• Clarify your values
• Set your goals
• Develop a personal mission statement
• Make plans for achieving your goals

8
II) Application Dimension

• A) Social Self Awareness
• Ability to understand and empathize with others
• High gt divergent points of view interact
  effectively with different types of people
  emotions
• Build networks use political behavior to
  accomplish positive results

9
B) Relationship Management

• Ability to connect with others in ways that build
  positive relationships
• Inspire change- build teamwork collaboration
  resolve conflicts

10
EI effectively include the following

• Straightforward composed manner
• Compassion sensitivity kindness
• Alter actions based on the potential reactions of
  others
• Open to opinions ideas of others
• Build mend relationships
• Necessary changes
• Balance between personal life work