Crisis Management, Resolve,

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Crisis Management, Resolve, PerseveranceThe
NIU Experience
Raymond W. Alden III Executive Vice President and
Provost
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topics

• Planning, Preparation Mitigation
• The Year of Emergencies (Context)
• Crisis
• Response
• Recovery
• Planning for the Future
• Experience/Formative Feedback

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Planning, Preparation Mitigation

• Summer 2006
• NIU Emergency Operations Plan
• Avian Flu Plan
• Involuntary Withdrawal Policy

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Planning, Preparation Mitigation

• AY 2006-2007
• Public Safety Officer Training
• EMT Training
• NIMS/ICS Training
• Deployment/Training in Residence Halls
• EOP Simulations/Drills

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Planning, Preparation Mitigation

• Spring/Summer 2007
• Presidential Memo
• EOP Review Task Force
• Web Site/Email Enhancement
• Emergency Guide

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Planning, Preparation Mitigation

• AY 2007-2008
• Continued EOP Review
• Distribution of Emergency Guide
• Emergency Training of Faculty/Staff
• Testing EOP and Communications

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Planning, Preparation Mitigation

• The Year of Emergencies

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February 14th Event

• Timeline
• 300 PM Shootings Start in Cole Hall
• 30029 PM 911 Call
• 303 PM Public Safety Arrives in Force and
  Enter Cole Hall Event ended First Aid
  Administered
• 307 PM Campus Placed on Lock- down Buildings
  Searched.
• 320 PM Multiple Alerts Local Emergency
  Response Teams Arrive.

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Response

• Impact
• Crisis Management Communications
• Team Coordination/Communications
• Multiple Communication Vehicles
• Communication with Victims/Families
• Counseling Triage
• ICS Agency Coordination/Investigation
• News Media

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Response

• Continuing Communication/Advocacy for
  Victims/Families
• Campus Closure Semester Extension
• Memorials Grief/Comfort Activities

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Response

• Memorials Grief/Comfort Activities

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Response

• Building Closure Rescheduling
• Training of Faculty/Staff for Return to
  Classes
• Thanks to VA Tech
• Counseling Support
• gt550 Counselors
• Every Class
• Counseling Centers

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Recovery

• Office of Support and Advocacy
• Continued Coordination and Communication with
  Victims Families
• Increased Counseling
• Academic Support
• Political Issues
• Financial Issues
• Legal Issues FOIA

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Recovery

• Scheduling of Fall Classes (SIS)
• Training of Faculty/Staff (some New) for Return
  to Classes
• Two populations/Two needs (PTS vs. FTF)
• Support, Remembrance, and Memorial
• Pay it Forward

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Planning for the Future

• Experience/Formative Feedback
• Comprehensive Crisis Response Plan
• Interagency Agreements
• Involuntary Withdrawal/Violence Policies
  Counseling Support
• Training of Teams/Drills Organizational
  Succession/Matrix Flexibility/Expansion
• Multiple Modes of Communication
• Services for those on Campus Coordination of
  Offers to Help (Seek Help)

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Planning for the Future

• Experience/Formative Feedback
• Liaisons for Victims Families
• Campus Grief, Fears, Need for Unity Prepare
  Return to Classes Counseling
• Accommodations/Policy Waivers
• Legal Issues
• HEOA Emergency Response Evacuation Procedures
  485(j)(1)
• Financial Issues
• Create New Normalcy