Patient Questionnaire Benefits Realisation

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Patient Questionnaire Benefits Realisation

• Bradford South West
• Primary Care Trust

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Question 1Do you have a User-Held (yellow) File
containing your details and assessment?
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Question 2Do you do you know that the file
belongs to you?
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Question 3When you have been assessed, how much
did you feel the person undertaking the
assessment acknowledge your views, surrounding
your needs and preferences?
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Question 4Have your care needs been assessed by
more than one professional i.e. a Social Worker,
District Nurse?
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Question 5How much do you feel the having a
User-Held (yellow file) containing your details
prevents visiting professionals asking he same
questions e.g. Date of Birth, Next of Kin,
details of your abilities etc?
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Question 6When you were assessed, were you
asked to sign a consent form to enable or
restrict information gathered during the
assessment to be shared between relevant
professionals?
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Question 7Do you much do you feel having a
User-Held (yellow) File and therefore detail of
your assessment and services provided to meet
your needs, available within your home, has made
you feel involved in your Care?
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Question 8 Do you have a named care coordinators?
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Question 9How would you describe the role of
the care coordinator?
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Question 10 (Only family/carer to
answer) Please indicate how useful you have
found having the User-Held (yellow) file, details
of the assessment and the service (s) provided
readily available?
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Question 11 Over all how would you rate the
benefits of the User-Held file, Named Care
Coordinator and Patient Centred (i.e. the
single assessment process) approach to your
assessment?
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Additional Comments

• Patients
• Too much time spent filling in the forms in the
  files, more of the district nurses time should be
  spent with patients. I only looked at the file
  when I wanted a out of hours phone number for the
  district nurses.
• The visits I have by the district nurses are
  regular and excellent in what they do as
  regarding the dressing.