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Differentiation of the Roles of Manager and Leader

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Title: Differentiation of the Roles of Manager and Leader


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Differentiation of the Roles of Manager and Leader
  • In the late 1970s and early 1980s, there was
    great debate about how to differentiate
    management from leadership.
  • Many academicians, writers, and practitioners
    contributed to this discussion. Let's summarize.
  • The job of classic managers was to optimize
    current operations, in good industrial Mindset
    fashion.

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  • Management responsibilities commonly included
    planning, organizing, deciding, acting, and
    reviewing.
  • Managers focused on how to improve the existing
    business and spent most on their time identifying
    and solving problems that were blocking the
    organization's performance.
  • When change was required, it was commonly
    developmental, geared toward improving what was
    already in place.
  • The primary view through the manager's eyes was
    inside the boundaries of the organization and
    generally confined to short-term time frames.

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  • While managers look internally to the
    organization, (down and in), leaders also look
    outside of the boundaries of the organization (up
    and out).
  • Leaders are primarily responsible for creating
    clear strategic direction for the future of the
    organization. Leaders assume that some change
    will be necessary to keep up with the
    marketplace, so they attend to what is happening
    outside of the system to be able to forecast how
    the organization needs to operate to succeed in
    its environment.

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  • Manages the implementation of the new
  • directions through multiple change initiatives
  • Accounts for people dynamics in change,
  • mostly overcoming resistance
  • Creates and oversees change infrastructures
  • and resources to support the change
  • Aligns the human resources systems to
  • support business change

Change Manager
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  • The leader then communicates the new requirements
    for performance and profit to the organization,
    and the managers carry out the new plans.
  • Leaders also keep a strategic eye on how well the
    organization is doing, set priorities, satisfy
    stockholder requirements, help solve strategic
    conflicts, and give parameters to the achievement
    of goals.
  • Since the early 1980s, as the scope and pace of
    change began increasing, leaders have also been
    tasked with creating vision for their
    organizations.

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  • The intent of visioning is to provide clear and
    common direction, as well as motivation for
    change. While leaders always give more attention
    than managers to motivating and inspiring people,
    visioning makes the roles even more distinct.
  • The amount of personal change, personal presence,
    skill, and awareness required increases
    exponentially as one proceeds from manger to
    leader to change manager to change leader (see
    Figure).

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  • The magnitude of development required for a
    manager to grow into a conscious change leader
    capable for leading transformation is astounding.
  • The following list is just a sampling f paradigm
    shifts a person might have when moving from
    manager, viewing the world through the classical
    Industrial Mindset, to conscious change leader,
    perceiving reality with the Emerging Mindset.

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  • The person moves
  • From being responsible for manageable, discrete
    function of the organization to being responsible
    for responding to massive uncertainties
  • From solving known problems to supporting
    solutions that emerge out of an unknown mix of
    dynamic variables
  • From installing change in the machine that is the
    organization to nurturing the conditions for
    change to emerge in a complex living system
  • From screening and hiding information about the
    organization's performance to sharing all
    information openly, even troubling or dissonant
    information

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  • From delegating change implementation to others
    to fully embracing what is required to play a
    significant role in leading change oneself
  • From managing and controlling a single, liner
    change process to facilitating multiple,
    multi-dimensional, and interdependent change
    processes, all as one complex effort
  • From treating people as cost structures who work
    to serve the leaders' wishes t caring for people,
    their feeling, personal needs, and choices

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  • From expecting others to change to engaging in
    their own personal transformation
  • From assuming they have fixed "the problem" for
    good to building the organization's capacity for
    ongoing change and self-renewal and
  • From arduously attempting to stabilize the
    organization to supporting chaos and disruption
    as healthy stepping stones to an unknown but
    necessary future.

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  • Figure Growth Required of Change Leaders
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