Common Problems with Universal Service Programs

1
Common Problems with Universal Service Programs

• Roger D. Colton
• Fisher, Sheehan Colton
• Belmont, MA 02478
• May 2002

2
Our participation is too low.

• Eliminate barriers to participation
• Enlist full range of partners
• Consider express lane eligibility

3
We dont have enough money

• Additional sources of funding
• Rate refunds
• New partners
• Cost offsets
• Programs with limited scope
• EITC outreach
• Non-energy outreach (circuit breakers)
• Cash deposit alternatives

4
We only have crisis funding

• New partnerships for funding
• Partnership with NFFN
• Rationalize your payment plan processes
• Maximize revenue potential
• Utility customer contributions
• External fundraising

5
Our primary heating is non-utility

• State UDAP regulations for fuel oil and propane
• Use of PUC regulations for non-regulated
  utilities
• Fuel buying co-ops work

6
We have no data on payment problems

• Use LIHEAPs vendor contract process to require
  periodic reporting
• Initiate state PUC rulemaking requiring reporting
• Intervene in a regulatory proceeding with
  settlement potential

7
Our PUC says USF is discriminatory

• Become conversant with special contracts
• Look for reverse subsidies
• Look for public good arguments

8
For more information, contact

• roger_at_fsconline.com