Managing Internal Witnesses

1
(No Transcript)
2
Managing Internal Witnesses in the Australian
Public Sector Meeting the Challenge, Charting
the Way Forward - A One-Day Symposium Leadership
and Whistleblowing Imperatives for Managers by
Professor Allan Fels, AO Dean Australia and
New Zealand School of Government July 12,
2005 Canberra
3
WHISTLEBLOWING AND THE ACCC

• Whistleblowing the key to cartel busting
• Whistleblowers were crucial in
• Mayne Nickless - TNT
• Boral/CSR/Pioneer
• Animal Vitamins international cartel
• Transformers cartel
• Ballarat Petrol
• Safeway bread
• Books

4
ACCC ISSUES

• Leniency policy
• Reputation effects of vigorous enforcement
• Whistleblowers and the media
• Anonymous whistleblowers

5
PRIVATE SECTOR PRACTICE

• Compliance programs
• Australian Standard on compliance programs
  (AS3806)
• Employee reporting within firms
• To their superiors
• To designated compliance officer
• CEO requests for ACCC information on unlawful
  behaviour

6
PUBLIC SECTOR PRACTICE

• Reporting internally and externally
• Fostering a positive reporting climate
• Staff feeling an obligation to report
• Staff understanding role and protections for
  internal witnesses
• Good internal investigation systems
• Good internal witness support strategies
• Reprisals
• Encouraging whistleblowers

7
ISSUES

• Understanding the motive
• Loyalty to organisation
• Third party overseers

8
HOSPITALS

• To err is human
• Lessons for the public sector