Individual Performance

1
Individual Performance Retention

• Individual Performance Factors
• Changing Psychological Contract
• Managing Absenteeism Turnover
• Managing Retention

2

• Performance(P) Ability(A) x Effort(E) x
  Support(S)
• Motivation is the missing link
• Motivation Theories
• Maslows Hierarch of Needs
• Herzbergs Motivation/Hygiene
• Adams Equity
• Expectancy Theory

3
Psychological Contract

• The unwritten expectations employees and
  employers have about the nature of their work
  relationship
• Tangible items wages, benefits, employee
  productivity, attendance
• Intangible items loyalty, fair treatment, job
  security
• How has it changed and what do you see in the
  future?

4
Managing Retention

• Turnover types?
• Importance of Retention
• Why people Stay or Leave
• Job Design and Work issues Work Flexibility,
  Work/Life Balancing
• Managing Retention Process
• Assess cost of turnover
• Employee Surveys
• Evaluation and follow-up

5
Managing Absenteeism

• Measuring
• Controlling
• Disciplinary approach
• Positive approach
• Combination approach
• No fault absenteeism
• Paid time-off (PTO) programs