The%20Potential%20for%20Chatbots

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The Potential for Chatbots
www.chatbots.co.uk info_at_chatbots.co.uk 0121 247
3628
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In Institutional Information

• Providing
• A different web presence
• Conversational/natural language access to
  information systems
• An alternate in-library assistant
• An alternative for accessibility
• Benefits
• A distinctive interface
• A less threatening interface
• A more engaging interface

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Who Else Can Chatbots Help?
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For Chatbots....

• More Context
• More Semantic knowledge
• More Connections
• More Autonomy
• More Learning
• More Ubiquity
• More Human-ness

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More Context
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For Chatbots....

• More Context
• More Semantic knowledge
• More Connections
• More Autonomy
• More Learning
• More Ubiquity
• More Human-ness

7
The Potential for Chatbots
www.chatbots.co.uk info_at_chatbots.co.uk 0121 247
3628