Gerry McCabe

1

• Gerry McCabe
• Social Worker
• Regional Physical Disability Team
• Dumfries and Galloway Council
• Education and Community Services

2
SERVICE DELIVERY IN THE COMMUNITY

• Caught in the Middle the Balance Between
  Resources and Need

3
Where Does Social Work Fit?
(Service Planning)
Assessment
Agree Outcomes Record Outcomes Make them
Happen Evaluate Outcomes
Review
Care Plan
Monitoring
Implementing Care Package
4
What Are The Challenges in Dumfries and Galloway?

• Accommodation
• Income Maximisation
• Specialist Social Care Provision
• Access to Meaningful Daytime Occupation
• Funding Routes
• Rurality /Transport

5
Outcomes of Service Delivery for Users?

• Having access to the normal activities and
  patterns of life in ways that maximise
  independence and control
• Maximising Autonomy
• Having Day to Day Personal Needs Met
• Social and Economic Participation
• Emotional Well Being
• Maximising Personal Functioning

6
Messages from Service Users Families / Carers

• To live like others in the community
• To be recognised as an individual and have
  abilities promoted
• Be regarded as a citizen in and contributing to
  the community
• Having opportunities to pursue employment
  occupation and social activities of their choice

7
How is this Achieved?

• People feeling valued and treated with respect
• People treated as a person (Uniqueness and
  personalisation)
• Having a say in services
• Value for money
• A good fit with home life, family cultural and
  religious preferences and requirements

8
Conclusions

• What impact have we had on people and other
  stakeholders
• How good are our systems for access to and
  delivery of services
• How good is our vision i.e physical disability
  strategy, service planning, commissioning
• What do we need to improve