Lindstrm

1
Lindström

• Corporate presentation and
• experiences from PETMO Project

2
Corporate Mission

• Lindström is a global B-to-B partner that
  improves its customers appearance and image by
  means of textiles and cleanliness.
• Our textile service is easy to use and it
  provides the best value to the customers.
• We are a caring company and are highly
  appreciated as an employer.

3
Lindström in brief

• Full textile service for companies
• Number of employees almost 2 200
• Expected turnover for year 2007 230 million
• Market leader and the biggest company in the
  branch in Finland
• One of the leading textile service companies in
  Europe with more than 80 000 customers

4
Lindström Group

• Parent company Lindström Oy in Finland
• Subsidiaries Vision Design Oy and Comforta Oy in
  Finland with subsidiaries in Sweden and Åland
• Subsidiaries in China, Estonia, Great-Britain,
  Latvia, Lithuania, Poland, Sweden, Czech
  Republic, Germany, Slovakia, Slovenia, Hungary,
  Romania, Russia and Ukraine.
• Representative office in Shanghai, China

5
Lindström-values

• Lindström-values are the basis of all our
  operations.
• Values guide Lindströms personnel in their work
  and the companys operations in its social
  environment.
• Profitable growth
• Long-term partnership
• Responsibility
• Enthusiasm and the joy of learning.

6
What was ready

• Principles of orientation
• Orientation checklists and orientation files
• DVD at 13 languages
• Rules of my unit
• Lindström values
• Orientation training for trainiers

7
What we need to improve on our performance

• Increase organisational understanding of
  different cultures
• New chief trainingprog.
• evaluating and developing
• Improve manager training
• cultural understanding
• leadershiptraining at multicultural workplace
• evaluating and developing

8
cont.

• Orientation training to advisers in the workpalce
• PETMO trainer Eve Palgi
• individual trainingprog.
• evaluating and developing
• diffuse goog practices
• Orientation training in the workpalce
• cultural understanding
• make adjustments to their thinking of Finnish
  workplace
• enrichment of multicultural workpalce
• evaluating and developing
• diffuse goog practices