Report on The SWS SURVEY

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2006 DOH Social Weather Report
Report on The SWS SURVEY Commissioned Items of
THE DEPARTMENT OF HEALTH

• SECRETARY FRANCISCO T. DUQUE III, MD, MSc.
• Department of Health, Philippines

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2006 DOH Social Weather Report

• Second Quarter 2006 Social Weather Report
• Preferred Medical Facility of Filipinos
• Public Satisfaction with Philhealth
• Public Satisfaction with DOH
• 2006 SWS Business Survey on Corruption
• How sincere is DOH in fighting corruption?
• How do we rank compare to other govt line
  agencies?

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2006 DOH Social Weather Report

• PREFERRED MEDICAL FACILITY OF FILIPINOS
• Government hospital is the preferred medical
  facility.
• 67 prefer to go to government hospitals.
• 15 prefer to go to a private hospital
• 9.1 prefer to go to a government clinic
• 3.5 to a private clinic
• Lower classes (D and E) prefer to go to
  government hospital compared to upper and middle
  classes.

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PREFERRED MEDICAL FACILITY (August 2005 and June
2006)
2006 DOH Social Weather Report
Aug2005 Jun2006
Govt Hospital 62 67 Private Hospital
20 15 Government Clinic 8.1 9.1 Private
Clinic 4.3 3.5 Others Private
Doctor/Nurse 3.0 3.3 Govt Doctor/nurse
1.7 1.5
Question Kung sakali pong kayo o sino man sa
miyembro ng inyong pamilya ang magkasakit at
kailangan ma-confine, saang pagamutan po kayo
pinaka-malamang na pupunta?
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PREFERRED MEDICAL FACILITY of FILIPINOS(by Area
and Social Class)
2006 DOH Social Weather Report
BAL RP NCR LUZ VIS MIN ABC D E
Govt Hospital 67 70 64 69
70 52 68 70 Private Hospital
15 18 17 11 11 35 16 5.6 Government Clinic
9.1 4.7 12 7.7 8.0 1.7 7.4 16 Private
Clinic 3.5 2.3 3.0 4.3 4.3 0.8 3.2 4.9
Others Private Doctor/Nurse 3.3 2.0 3.0 3.3 4.7
7.9 3.4 1.9 Govt Doctor/nurse
1.5 1.7 0.3 3.7 1.7 2.1 1.5 1.2
Question Kung sakali pong kayo o sino man sa
miyembro ng inyong pamilya ang magkasakit at
kailangan ma-confine, saang pagamutan po kayo
pinaka-malamang na pupunta?
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2006 DOH Social Weather Report
REASONS WHY PINOYS PREFER GOVERNMENT MEDICAL
FACILITIES

• AFFORDABILITY
• 90 say they prefer govt hospitals because
  of
• the CHEAPER cost of health services.
• Other popular reasons cited
• accessibility (9.8)
• excellent service (5.5)
• government assistance (3.9)
• HMO accredited (2.3)
• trust and familiarity (2.0)

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2006 DOH Social Weather Report
REASONS WHY SOME PINOYS PREFER PRIVATE MEDICAL
FACILITIES

• Still, 53 of surveyed Pinoys prefer PRIVATE
  MEDICAL
• FACILITIES because of EXCELLENT SERVICES
• Other popular reasons cited are
• accessibility (13)
• trust/familiarity (11)
• well-trained staff (10)
• affordability (9.2)
• HMO accredited (8.3)
• excellent facilities
  (5.2)
  

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2006 DOH Social Weather Report
SATISFACTION WITH SERVICES GIVEN BY GOVERNMENT
HOSPITALS

• NET SATISFACTION with services given by
  government
• hospitals slightly up
• - 62 are satisfied
• - 25 are dissatisfied
• Net Satisfaction of 37, up from 30 in
  August 2005.
• EXCELLENT SERVICE and AFFORDABILITY are the main
  reasons for
• being satisfied with the services of
  government hospitals.

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SATISFACTION WITH THE SERVICES GIVEN BY
GOVERNMENT HOSPITALS by AREA AND CLASS (August
2005 and June 2006)
2006 DOH Social Weather Report
Question Sa pangkalahatan, gaano po kayo
nasisiyahan o hindi nasisiyahan sa mga serbisyong
ibinibigay ng pampublikong ospital? Kayo po ba ay
(SHOWCARD)?
Net figures ( Satisfied minus Dissatisfied)
correctly rounded.
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2006 DOH Social Weather Report
The next challenge for our government hospitals

• To be not just the AFFORDABLE CHOICE
  
• for Filipinos
• More so, the BEST CHOICE for EXCELLENT
• QUALITY health services!

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2006 DOH Social Weather Report
Satisfaction with PHILHEALTH

• NET SATISFACTION WITH PHILHEALTH IS
  STEADY.
• Among those aware of Philhealth.
• 66 are satisfied
• 11 are dissatisfied
• NET SATISFACTION of 55, or no change from
  56 in August 2005.

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PUBLIC SATISFACTION WITH PHILHEALTH June 22-28,
2006
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2006 DOH Social Weather Report
SATISFACTION WITH DOH

• NET SATISFACTION WITH DOH IS ALSO STEADY.
  62 are satisfied
• 18 are dissatisfied
• NET SATISFACTION of 44, or no change from 42 in
  December 2005.

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PUBLIC SATISFACTION WITH THE DEPARTMENT OF
HEALTH June 22-28, 2006
Net figures ( Satisfied minus Dissatisfied)
correctly rounded.
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• DOH
• VS
• CORRUPTION
• Results of the 2006 SWS
• Business Survey on Corruption

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2006 DOH Social Weather Report
THE BIG PICTURE IN 2006 Overall, Not so Good
for Government Managers ratings of most
govt agencies sincerity in fighting corruption
dropped tremendously from 2005.
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2006 DOH Social Weather Report
SINCERITY IN FIGHTING CORRUPTION (Ranking)
18
Moderate to Very Good Sincerity Local Church
leaders, Supreme Court, SSS, DOH, City Govt and
Sandiganbayan
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NET SINCERITY IN FIGHTING CORRUPTION BY AREA, 2006
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2006 DOH Social Weather Report
2006 Net Sincerity in fighting corruption
VERY GOOD (over50) Local Church
Leaders GOOD (31 to 50)
Supreme Court, SSS MODERATE (11 to 30)
DOH, City/municipal govt,

Sandiganbayan MEDIOCRE (-10 to 10)
Trial Courts, COA, Ombudsman,
GSIS, DepEd,
DBM POOR (-11 to 30) PCGG,
Office of the Pres.,
Senate, PAGC, AFP, DOJ, DOTC,
DA BAD (-31 to -50) DILG,
PNP, LTO, DENR,
House of Reps. VERY BAD (below
50) BIR, COMELEC, DPWH, BOC New
in 2006
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2006 DOH Social Weather Report

• Agencies with a GOOD REPUTATION for NOT being
  corrupt (open-ended)
• Supreme Court 11
• DOH, DTI 10
• SSS 8
• DepEd 5
• BSP 6
• SEC 4
• DOJ, DOT, DOST, DBM, Ombudsman, COA, PAG-IBIG,
  LBP 3
• (However, 28 say NO government agency is
  incorrupt.)

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2006 DOH Social Weather Report
DOH LEADING THE WAY

• OVERALL, DOH IS 2006S MOST SINCERE LINE AGENCY
  OF GOVERNMENT IN CURBING CORRUPTION.
• DOH HAS BEEN LEADING THE FIGHT SINCE 2005 BASED
  ON REPEATED SWS SURVEYS.
• DOH HAS ALSO BEEN RECOGNIZED BY THE PRESIDENTIAL
  ANTI-GRAFT COMMISSION AS THE MOST GRAFT-FREE
  GOVT AGENCY FOR TWO CONSECUTIVE YEARS NOW.

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2006 DOH Social Weather Report
DOH LEADING THE WAY

• WEVE SHOWN IT!
• DOH CAN BEAT INEFFICIENCY CORRUPTION.
• GOOD GOVERNANCE IS A MUST.
• DOH IT NA!