Title: Welcome to Prospecting Boot Camp
1Welcome to Prospecting Boot Camp
Subscribe to eListswww.theplanofaction.com
And www.oneteamglobal.com
Hosted by Team Elite Karen Johnson
2Welcome to Prospecting Boot Camp!
- GOOD MORNING! PLEASE REMEMBER OUR HOUSE RULES
- NO COLORED LIQUIDS
- PLEASE PICK UP ANY TRASH AFTER OUR EVENT
- PLEASE REPLACE CHAIRS
- BE WILLING TO PLAY FULL OUT!!
3Agenda
- 800 AM REGISTRATION (Requires verification 30
names and numbers that can be called this day)
- 900 AM WELCOME INTRO/ WHY YOU CAME? FEELINGS
WHEEL - 930 AM ANATOMY OF INVITING/ MISC SCRIPTS, 1,
2, 3-Way SYSTEM - 1015 AM SPEED QUALIFYING EXERCISE
- 1030 AM FACILITATORS READ THROUGH
- 1045 AM TEAM CALLING/ SELECT TEAMS
- 1100 AM TEAM CALLING
- 1215 PM RECAP OF TEAM CALLING RESULTS, ANATOMY
OF VALIDATION PARTNER THREE-WAY, BUILDING A
BUSINESS PLAN, TIME MANAGEMENT, ACCOUNTABILITY,
PREPAREDNESS, COMMITMENT - 100 PM Close
- 600 PM MDT LIVE ANTIAGING CALL
- 218-486-1300 PIN 347214
4WHY DID YOU COME TO BOOT CAMP?
- What do you want to gain?
- What has been holding you back?
- Why have you come back?
5Enthusiasm
Sponsor
Frustration
Shock
Daily Goals
Emotion Wheel
Denial
Surrender
Fear
Recommit
Anger
Quit
Immobilization
Inspired by Karen Johnson
6Og Mandino
- I will practice, and improve, and polish the
words I utter to sell my goods, for this is the
foundation on which I build my career and never
will I forget that many have attained great
wealth and success with only one sales talk,
delivered with excellence. - THE GREATEST SECRET IN THE WORLD
- The Scroll Marked IV
-
7My Reality and Your Reality
- Dont believe a word I say
- It is only my reality!
- But just for one day
- Surrender!
- Use the Scripts!
8Review Additional Scripts
- Galvanic Practice/Training Demo Script
- Galvanic Launch Call Script
- Galvanic Launch Meeting
- NEW 123Way NS-Spa.com
- TE Eric and Stacey Karlen
9Phone Greeting Option (a)
- Hello. This is _______ ________ you have reached
my offices. I am in a meeting or on the phone. - Leave your name and number at the sound of the
tone and I will get back to you as soon as I can. - Make it a GREAT day!
10Phone Greeting Options (b)
- Hello. This is _______ _________ with Solutions
for Anti-Aging. - Leave your name and number at the sound of the
tone and I will get back to you. - Make it a GREAT day!
11Voicemail Message Options
- Hi _____, this is ______. Listen, I have some
news! Call me as soon as you get this message it
is important. My number is ___-___-____. Let me
repeat that it is ___-___-____ Ill look forward
to your call. - Hi _____, this is ______. Long time no see.
Listen I am working on a project that I think
might hold some interest for you. Call me as
soon as you get the message my number is
___-___-____. Let me repeat that it is
___-___-_____. I will look forward to your call.
12Cold Market Message
- Hi _____, this is ___ ___ (first name, last
- name). We do not know each other yet, but your
name came across my desk recently in regards to a
project that I am working on that I think might
hold some interest for you. Call me as soon as
you get the message. My number is ___-___-____. - Let me repeat that it is ___-___-_____.
- I will look forward to your call.
13TE ERIC STACEY KARLEN
- Again, you do not want to sound like you are
reading-- so make this sound like you - Step 1 Create Curiosity. If have not talked to
in awhile, warm up the conversation with FORM
format (Family, Occupation, Recreation, Money)
and get them talking about themselves for a few
minutes. They will then ask me what is new with
me. -
- "Actually John, I just started marketing a NEW
non-surgical facelift device. It's a handheld
device that costs less than one shot of Botox,
and it makes people look 10 years younger in only
10 minutes. In fact, it was just featured on Fox
News and the Today Show, and our sales are off
the charts even in this economy! We are
expanding our marketing and distribution... and I
think this is something you MIGHT be interested
in taking a look at". - Prospect Wow! Tell me more about that."
14TE ERIC STACEY KARLEN
- "You know I would love to, but you really have
to SEE it for yourself. Tell you what, write
down this website-- www.nsevideos.com. That way
you can see the Galvanic Spa and how it works,
and even view the news coverage from Fox News and
the Today Show. Are you in front of a computer
now? Great, take a look at the site and I will
call you in 15 minutes." -
- (If they say no, find out an exact time when they
can look at the website, so that you can schedule
a follow up call 15 minutes afterward and
determine the next step).
15TE ERIC STACEY KARLEN
- "Tell you what Sally, we have a demonstration
tomorrow at 6pm. You have got to come see
this." -
- OR
- "Tell you what Mike, let's get together at
Starbucks TODAY and I can show this to you".
OR "One of the top earners in the company is
going to be doing an overview conference call to
explain the market size, target markets, and what
we are looking for." -
- Step 3 3way Call.
16Warm Market Script
- ONE, TWO, THREE-WAY
- Hi, ______ this is _______ is this a good time
or a bad time? - (Yes) (Clear the Time) Great! (Warm up with
F.O.R.M. F.O.R.M. Family, Occupation,
Recreation, Money. These are great warm market
conversation starters. How are your kids? How is
work? Have you been playing any tennis?) I
actually only have a minute between phone calls
myself. I want to catch up on personal things,
but the reason I called has to do with business. - Before I go on, I just need to ask you one
question, because I do not want to waste any of
your time, or mine - If there was a significant amount of money on
the table Do you ever keep your eyes open for
projects outside of what you are currently doing,
or not? (QUALIFYING QUESTION)
17Qualifying Question
- If there was a significant amount of money on
the table Do you ever keep your eyes open for
projects outside of what you are currently doing,
or not?
18Identify their Why
- (Yes) GREAT! Can you tell me why or what would
cause you to be open right now? - OR
- _______, since we know each other pretty well, I
know you keep your eyes open especially with
this economy. So do I and I just came across,
the Mother Lode!
19Power Line
- (SIZZLE) ______, I am working on a project with
a company that I think might hold some interest
for you. We are a 1.2 Billion ANTI-AGING company
and are launching a new technology here in (his
or her location) that has HUGE potential. -
- Its a hand-held unit that uses energy and can
literally erase lines and wrinkles in 12 minutes
no needles, no surgery no pain! -
- We add to that the biggest discovery in the
history of anti-aging science called AGELOC and
we have a grand slam! -
- The best part is we have the exclusive, global
rights to the patents! The domestic potential
alone is in the billions and we dominate our
market space!
20- Weve developed a simple Process, ______ to get
you the information youll need to make an
informed decision. -
- Were hosting an Invitation ONLY National
Conference Call on _____day to lay out our
marketing strategy for the launch of AGELOC. The
call is at ______ AM/PM and will answer 95 of
your questions logically and in sequence. -
- This will be the BIGGEST story in the history of
Anti-Aging, ! Weve already been covered on the
NBC Today Show and in Forbes Magazine. -
- AGELOC will be in EVERY bathroom and hotel room
The ONLY question is who is going to own the
market share? -
- You do NOT want to miss this, _____. Is there ANY
reason why you cannot clear your schedule? (No
means yes they can listen) (Yes means no they
cannot listen)
21- Great. I will call you about 5 minutes before
hand and three-way you in, so you wont have long
distance charges. -
- What number is best to reach you on at that
time? __-_____. Now, did you write this time
down, ______? I wont get your voice mail will
I? ? (No) - By the way if you have the time, go to
www.NS-Spa.com to see some video clips before the
call. - Perfect. I look forward to your feedback. Bye.
22 - ______, I have some great news! We have a
Plan B. We are going to replay it at ______
AM/PM. Can you make that happen? (Yes.) Great!
Ill call you then. -
- (No) No problem. We have actually have a Plan
C in place. We archived a recent Call. When can
you schedule 25 minutes to listen to it? Can we
do it right now? (No) -
- Why dont we do it this afternoon at lunch time,
or tomorrow before or after work? (Set the
appointment) Ill call you at _____ AM/PM. -
- What is the best number to reach you on?
__-___-____. Now, you did write this time down,
______? I wont get your voice mail will I? ?
(No) -
- Great! We have a limited amount of incoming
lines for the call and I just want to be sure
this works in your schedule. I will look forward
to your feedback.
23Questions say the following
- If the prospect starts to ask questions say the
following -
- Great question, ______. Would you jot that down?
As I mentioned, literally 95 of your questions
will be answered in logical sequence on the call.
So hold that thought and we will deal with any
and all questions you have after the call is
over.
24Note
- Note We recommend that you personally three-way
the prospect in to the calls. - If you are Part-Time or have another conflict,
you will give them the number. - Get a Clear Definite Future
commitment/appointment when they will listen.
This is fine. Just make sure to tell them that
you will call them a few minutes before to
confirm that they will be on the call. Enter both
pre-call and conference call into your calendar
or palm device. - This next Step is the MOST Important. Schedule a
Validation Partner to be standing by for a
three-way right after the call. - Please do NOT telegraph that a third party will
be on the line to the prospect.
25Contact Validation Partner(s)
- This next Step is the MOST Important.
- Schedule a Validation Partner to be standing by
for a three-way right after the call. Please do
NOT telegraph that a third party will be on the
line to the prospect. -
- Immediately start calling your Validation Partner
Three-way List to set up 3-way call with the
prospect (Can be direct Upline, Downline or
Crossline). Leave messages on all their
voicemails. Go with the first available partner. -
- I have prospect on a call at ___AM/PM Time Zone
and I will need a Validation Partner three-way at
_-__AM/PM Time Zone. Please get back to me ASAP
to confirm or deny availability. -
- This is the 3-Way in the 1, 2, 3-Way System,
with a Validation Partner to help you handle
questions, set up follow up and close when
appropriate.
26Team Calling Facing Your F.E.A.R.
- Gary Scott, from his Book
- SUMMITT STRATEGIES
- Secrets is Mastering the Everest in your Life
- COURAGE is resistance to Fear,
- MASTERY of Fear
- NOT the absence of Fear!
27TEAM CALLING PARAMETERS
- Assign Team Partners (PLEASE DONT TALK)
- FIRST person is Accountability Partner for BOTH
(Tracks all activity on Time Management Sheet for
the Team) - Take all personal items and SCRIPTS
- Go IMMEDIATELY to your calling space
- No Chit Chat (BAD ANGEL ?)
- START CALLING IMMEDIATELY STAND UP (ALTERNATE
Give Feedback) - CELEBRATE AFTER EACH CALL High FIVE!!
28Introduction to Validation Partner
- INTRO TO VALIDATION PARTNER AFTER CALL
-
- Before the call, tell the prospect, I will hang
up to clear the line after the call and then call
you back to brain storm. - Call the VP FIRST, and then call the prospect
back and say - (Prospect), earlier today I was talking to one
of the Partners and he/she offered to brainstorm
with us after the call. -
- (Prospect), this is (VP) ______ he/she is one of
the most respected people in the Company
(edifying description). (VP) ______, this is
(Prospect). -
- LISTEN AND TAKE NOTES. Do not interrupt!
29Anatomy of a 3-Way
- 3-WAY AS SENIOR PARTNER HAVE FUN
- It is nice to meet you ______. (Rep) said some
wonderful things about you, so I offered to help
brainstorm how we can launch in your area. Before
we start, could you give me just a thumbnail
sketch of your background? What do you love most
about what you do and what do like least? (Gets
them talking about themselves.) -
- ASK WHAT CAUGHT THEIR ATTENTION discover their
Hot Button FOCUS ON THAT LET THEM TALK
______, tell me what part did you like best
about what you just heard. Optional From what
you just heard, which part did you feel was most
compelling/exciting/interesting? - EXACTLY, I completely agree that is one of the
best parts about the project. ANSWER QUESTIONS
_______, do you have any questions about how we
do, what we do or how to get started? Use
questions to re-sell the highlights of the
project, i.e. the Monopoly/Exclusivity, Timing,
Money, Market Share, Scientific Infrastructure,
Product Quality, etc. and to BUILD TRUST. - INVITE THEM TO JOIN Scale of 1 to 10 Close
- After answering a few questions, Can I ask you a
sincere question,_____ ? Wait for the answer. On
a scale of 1-10, 1 you never want to hear from us
again ? and 10 you are ready to get started
today/tonight, where would you gage your
interest?
30Anatomy of a 3-Way
- 6 GREAT! I tell people if they are a 7 they
are in and all of the rest of their questions
will be answered in training. Is there any reason
we cant call customer support and get you
started right now? It only takes a few minutes!
What additional information do you need to move
to say an 8 or a 9, and come on board? What
additional questions do you have that I can
answer for you? - 5- Sounds like it is not for you, am I right or
wrong? - (Wait for the response. Some are just not quick
to indicate interest.) (Right) - Who do you know who might be looking for their
next financial home run? Do you have a sister,
husband, neighbor who might be open? Who do you
know in the beauty or glamour industry? Who is
the most successful entrepreneur you know? Who is
your realtor? Who is the best sales person you
know?
31Anatomy of a 3-Way
- Why dont we schedule a demo of the Galvanic Spa?
The least I can do for you is help you turn back
the clock! What night this week is best for you
or would the weekend be better? - BE SURE to validate and edify the rep during
the call. You know you could not be in better
hands than with (_____).
32Anatomy of a 3-Way
- After the first VP Three-way, most prospects
usually are not a 9 or a 10 but a 6. Additional
information and thought is required to make a
commitment. Remember, this is a Relationship
Building Process not a Sale. - ______, we realize that for most, this is the
first step in an information gathering process.
Between more information on the Company, the
Technology and Products or how the Money is made
which of those is most important to you?
33Due Diligence
- Perfect! The next step for you is to review our
Web site. Do you have a pen? Great. Everything a
potential representative needs to know about the
project is there. - (The VP will decide what info, usually on a Web
site best fits the Prospects needs) - It could be www.(yourname).NSEDreams.com or
www.NS-Spa.com - Well send it (the link) right away, can you
review it later tonight or would tomorrow be
better? (Tomorrow)
34Clear Definite Future!
- Great! So that we do not have to chase each
other, would morning, afternoon or evening be
best for you to chat next? Afternoon. OK, is 2 or
4 PM best? 4 PM. Perfect... talk to you then. - This is called a CLEAR DEFINITE FUTURE.
- This means, You NEVER leave a conversation with a
Prospect in process in person or on the phone
without a DEFINITE appointment in your calendar
and theirs when you will talk next, to discuss
their feedback (WITH a Validation Partner on the
phone FIRST)
35Clear the Line
- Saying CLEAR is also a code to the validation
partner that you have cleared the line on a
land line and released the connection with a
prospect, by pushing the flash button twice or
more to secure a DIAL TONE, after the prospect
has hung up. In order to clear a cell, you must
hang up and call back.
36Clear the Time
- Again, this means to clarify that your prospect
has a couple of minutes to talk at the very
beginning of a conversation. It is recommended to
Clear the Time on all calls, it is good phone
etiquette.
37Prospecting Process Loops
- The Prospecting Process from this stage forward
simply loops back again, and again, with a Senior
Partner. The objective is for the SP to REV THE
PROSPECT UP AGAIN by referencing the information
that was reviewed and building upon it and then
closing again. - Always have a Validation Partner on the phone
before making the first and subsequent follow up
calls to the prospect. It is also recommended
that when possible a different or new VP is
utilized thus using the power of Multiple
Voices. - If more information is required it is sent and a
follow up scheduled, until a definitive yes or no
is achieved. Most reps require 3 to 5
conversations before coming on-board.
38Never Talk Alone!
- If the Prospect calls the Rep before the
scheduled follow up let it go to voice mail or if
answered, say the following, (Prospect) _______,
I am in the middle of something right now. Where
will you be for the next hour or so? I will call
you back as soon as I can. Get a SP on the phone
before you call them back. - The default position is always to sign the
prospect up as an ADR Customer if the business is
not right at this time.
39Anatomy of a 3-Way
- Now, ______ we have a limited number of incoming
lines on the call so I just want to confirm you
will be on, Right? ? - Great. Lets plan on brainstorming afterwards
how you can own that market, ________. Talk to
you then. Bye.
40Presentations
- The following Presentations are options for the
Second Step/The Presentation in the 123Way
SYSTEM - A LIVE Call or Meeting of your choice
- Karen Johnson Denny Pretz Recorded Anti-Aging
Call 512-703-6701, 30 minutes - Alan Nagao Galvanic Spa Call 641-715-3468 PIN
214595 - NS-Spa.com /or Gary DeRitter 480-289-7000 Option
1 or 2 - Jeff Mack ANTIAGING Call 20 minutes
1-800-487-1155 - Jeff Mack www.NSEDreams.com
- LIVE DEMO Galvanic to Close, using Flip Chart
through to the 1 Kit or 5 Kits conversation.
41Other Word Tracks
- Great question. Would you jot it down? As I
mentioned, literally 95 of your questions will
be answered in logical sequence on the call. So
hold that thought and we will deal with any and
all questions you have after the call is over.
42Time Management
43Time Management Sheet
44Tracking Your Numbers
45Contact Management Sheet
46Organization Progress Tracking
47Key Points to Remember
- Scripts located under scripts on
www.theplanofaction.com - Time Management Tools (Contact Mgmt and Time Mgmt
Sheet) located under Time Management on
www.theplanofaction.com - Increase cell phone minutes, get unlimited long
- distance at home, know how to do 3-way
calling - Find a Friend/Partner to work with in this
business - Teach your team to duplicate verbatim so they can
- duplicate the system
48You Own A Mobile Business
- You can work anywhere and anytime
- YOU NEED
- Telephone with 3-way calling
- Prospecting Notebook (including Scripts, Contact
Mgmt and Time Mgmt Sheets) - Day Planner or Palm Pilot
- Senior Partner Phone List for 3-ways
49Future Team Elite Commitment
- I will Persist Until I Succeed!
- I will stay plugged in all 3 weekly calls
MMFC, MTC, SNTC - I will attend all TEUs, Regional Events and
Conventions - I will build a business plan/set goals. Be
accountable read the scrolls