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Welcome to Prospecting Boot Camp

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Team Elite Karen Johnson. Welcome to Prospecting Boot Camp ... No Chit Chat (BAD ANGEL ) START CALLING IMMEDIATELY STAND UP (ALTERNATE... Give Feedback) ... – PowerPoint PPT presentation

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Title: Welcome to Prospecting Boot Camp


1
Welcome to Prospecting Boot Camp

Subscribe to eListswww.theplanofaction.com
And www.oneteamglobal.com
Hosted by Team Elite Karen Johnson
2
Welcome to Prospecting Boot Camp!
  • GOOD MORNING! PLEASE REMEMBER OUR HOUSE RULES
  • NO COLORED LIQUIDS
  • PLEASE PICK UP ANY TRASH AFTER OUR EVENT
  • PLEASE REPLACE CHAIRS
  • BE WILLING TO PLAY FULL OUT!!

3
Agenda
  • 800 AM REGISTRATION (Requires verification 30
    names and numbers that can be called this day)
  • 900 AM WELCOME INTRO/ WHY YOU CAME? FEELINGS
    WHEEL
  • 930 AM ANATOMY OF INVITING/ MISC SCRIPTS, 1,
    2, 3-Way SYSTEM
  • 1015 AM SPEED QUALIFYING EXERCISE
  • 1030 AM FACILITATORS READ THROUGH
  • 1045 AM TEAM CALLING/ SELECT TEAMS
  • 1100 AM TEAM CALLING
  • 1215 PM RECAP OF TEAM CALLING RESULTS, ANATOMY
    OF VALIDATION PARTNER THREE-WAY, BUILDING A
    BUSINESS PLAN, TIME MANAGEMENT, ACCOUNTABILITY,
    PREPAREDNESS, COMMITMENT
  • 100 PM Close
  • 600 PM MDT LIVE ANTIAGING CALL
  • 218-486-1300 PIN 347214

4
WHY DID YOU COME TO BOOT CAMP?
  • What do you want to gain?
  • What has been holding you back?
  • Why have you come back?

5
Enthusiasm
Sponsor
Frustration
Shock
Daily Goals
Emotion Wheel
Denial
Surrender
Fear
Recommit
Anger
Quit
Immobilization
Inspired by Karen Johnson
6
Og Mandino
  • I will practice, and improve, and polish the
    words I utter to sell my goods, for this is the
    foundation on which I build my career and never
    will I forget that many have attained great
    wealth and success with only one sales talk,
    delivered with excellence.
  • THE GREATEST SECRET IN THE WORLD
  • The Scroll Marked IV


7
My Reality and Your Reality
  • Dont believe a word I say
  • It is only my reality!
  • But just for one day
  • Surrender!
  • Use the Scripts!

8
Review Additional Scripts
  • Galvanic Practice/Training Demo Script
  • Galvanic Launch Call Script
  • Galvanic Launch Meeting
  • NEW 123Way NS-Spa.com
  • TE Eric and Stacey Karlen

9
Phone Greeting Option (a)
  • Hello. This is _______ ________ you have reached
    my offices. I am in a meeting or on the phone.
  • Leave your name and number at the sound of the
    tone and I will get back to you as soon as I can.
  • Make it a GREAT day!

10
Phone Greeting Options (b)
  • Hello. This is _______ _________ with Solutions
    for Anti-Aging.
  • Leave your name and number at the sound of the
    tone and I will get back to you.
  • Make it a GREAT day!

11
Voicemail Message Options
  • Hi _____, this is ______. Listen, I have some
    news! Call me as soon as you get this message it
    is important. My number is ___-___-____. Let me
    repeat that it is ___-___-____ Ill look forward
    to your call.
  • Hi _____, this is ______. Long time no see.
    Listen I am working on a project that I think
    might hold some interest for you. Call me as
    soon as you get the message my number is
    ___-___-____. Let me repeat that it is
    ___-___-_____. I will look forward to your call.

12
Cold Market Message
  • Hi _____, this is ___ ___ (first name, last
  • name). We do not know each other yet, but your
    name came across my desk recently in regards to a
    project that I am working on that I think might
    hold some interest for you. Call me as soon as
    you get the message. My number is ___-___-____.
  • Let me repeat that it is ___-___-_____.
  • I will look forward to your call.

13
TE ERIC STACEY KARLEN
  • Again, you do not want to sound like you are
    reading-- so make this sound like you
  • Step 1 Create Curiosity.  If have not talked to
    in awhile, warm up the conversation with FORM
    format (Family, Occupation, Recreation, Money)
    and get them talking about themselves for a few
    minutes.  They will then ask me what is new with
    me. 
  •   
  • "Actually John, I just started marketing a NEW
    non-surgical facelift device.  It's a handheld
    device that costs less than one shot of Botox,
    and it makes people look 10 years younger in only
    10 minutes.  In fact, it was just featured on Fox
    News and the Today Show, and our sales are off
    the charts even in this economy!  We are
    expanding our marketing and distribution... and I
    think this is something you MIGHT be interested
    in taking a look at".
  • Prospect  Wow!  Tell me more about that." 

14
TE ERIC STACEY KARLEN
  • "You know I would love to, but you really have
    to SEE it for yourself.  Tell you what, write
    down this website-- www.nsevideos.com.  That way
    you can see the Galvanic Spa and how it works,
    and even view the news coverage from Fox News and
    the Today Show.  Are you in front of a computer
    now?  Great, take a look at the site and I will
    call you in 15 minutes." 
  • (If they say no, find out an exact time when they
    can look at the website, so that you can schedule
    a follow up call 15 minutes afterward and
    determine the next step).

15
TE ERIC STACEY KARLEN
  •   "Tell you what Sally, we have a demonstration
    tomorrow at 6pm.  You have got to come see
    this." 
  •   
  •  OR
  •  "Tell you what Mike, let's get together at
    Starbucks TODAY and I can show this to you". 
    OR   "One of the top earners in the company is
    going to be doing an overview conference call to
    explain the market size, target markets, and what
    we are looking for."
  •   
  • Step 3 3way Call. 

16
Warm Market Script
  • ONE, TWO, THREE-WAY
  • Hi, ______ this is _______ is this a good time
    or a bad time?
  • (Yes) (Clear the Time) Great! (Warm up with
    F.O.R.M. F.O.R.M. Family, Occupation,
    Recreation, Money. These are great warm market
    conversation starters. How are your kids? How is
    work? Have you been playing any tennis?) I
    actually only have a minute between phone calls
    myself. I want to catch up on personal things,
    but the reason I called has to do with business.
  • Before I go on, I just need to ask you one
    question, because I do not want to waste any of
    your time, or mine
  • If there was a significant amount of money on
    the table Do you ever keep your eyes open for
    projects outside of what you are currently doing,
    or not? (QUALIFYING QUESTION)

17
Qualifying Question
  • If there was a significant amount of money on
    the table Do you ever keep your eyes open for
    projects outside of what you are currently doing,
    or not?

18
Identify their Why
  • (Yes) GREAT! Can you tell me why or what would
    cause you to be open right now?
  • OR
  • _______, since we know each other pretty well, I
    know you keep your eyes open especially with
    this economy. So do I and I just came across,
    the Mother Lode!

19
Power Line
  • (SIZZLE) ______, I am working on a project with
    a company that I think might hold some interest
    for you. We are a 1.2 Billion ANTI-AGING company
    and are launching a new technology here in (his
    or her location) that has HUGE potential.
  •  
  • Its a hand-held unit that uses energy and can
    literally erase lines and wrinkles in 12 minutes
    no needles, no surgery no pain!
  •  
  • We add to that the biggest discovery in the
    history of anti-aging science called AGELOC and
    we have a grand slam!
  •  
  • The best part is we have the exclusive, global
    rights to the patents! The domestic potential
    alone is in the billions and we dominate our
    market space!

20
  • Weve developed a simple Process, ______ to get
    you the information youll need to make an
    informed decision.
  •  
  • Were hosting an Invitation ONLY National
    Conference Call on _____day to lay out our
    marketing strategy for the launch of AGELOC. The
    call is at ______ AM/PM and will answer 95 of
    your questions logically and in sequence.
  •  
  • This will be the BIGGEST story in the history of
    Anti-Aging, ! Weve already been covered on the
    NBC Today Show and in Forbes Magazine.
  •  
  • AGELOC will be in EVERY bathroom and hotel room
    The ONLY question is who is going to own the
    market share?
  •  
  • You do NOT want to miss this, _____. Is there ANY
    reason why you cannot clear your schedule? (No
    means yes they can listen) (Yes means no they
    cannot listen)

21
  • Great. I will call you about 5 minutes before
    hand and three-way you in, so you wont have long
    distance charges.
  •  
  • What number is best to reach you on at that
    time? __-_____. Now, did you write this time
    down, ______? I wont get your voice mail will
    I? ? (No)
  •  By the way if you have the time, go to
    www.NS-Spa.com to see some video clips before the
    call.
  • Perfect. I look forward to your feedback. Bye.

22
  • ______, I have some great news! We have a
    Plan B. We are going to replay it at ______
    AM/PM. Can you make that happen? (Yes.) Great!
    Ill call you then.
  •  
  • (No) No problem. We have actually have a Plan
    C in place. We archived a recent Call. When can
    you schedule 25 minutes to listen to it? Can we
    do it right now? (No)
  •  
  • Why dont we do it this afternoon at lunch time,
    or tomorrow before or after work? (Set the
    appointment) Ill call you at _____ AM/PM.
  •  
  • What is the best number to reach you on?
    __-___-____. Now, you did write this time down,
    ______? I wont get your voice mail will I? ?
    (No)
  •  
  • Great! We have a limited amount of incoming
    lines for the call and I just want to be sure
    this works in your schedule. I will look forward
    to your feedback.

23
Questions say the following
  • If the prospect starts to ask questions say the
    following
  •  
  • Great question, ______. Would you jot that down?
    As I mentioned, literally 95 of your questions
    will be answered in logical sequence on the call.
    So hold that thought and we will deal with any
    and all questions you have after the call is
    over.

24
Note
  • Note We recommend that you personally three-way
    the prospect in to the calls.
  • If you are Part-Time or have another conflict,
    you will give them the number.
  • Get a Clear Definite Future
    commitment/appointment when they will listen.
    This is fine. Just make sure to tell them that
    you will call them a few minutes before to
    confirm that they will be on the call. Enter both
    pre-call and conference call into your calendar
    or palm device.
  • This next Step is the MOST Important. Schedule a
    Validation Partner to be standing by for a
    three-way right after the call.
  • Please do NOT telegraph that a third party will
    be on the line to the prospect.

25
Contact Validation Partner(s)
  • This next Step is the MOST Important.
  • Schedule a Validation Partner to be standing by
    for a three-way right after the call. Please do
    NOT telegraph that a third party will be on the
    line to the prospect.
  •  
  • Immediately start calling your Validation Partner
    Three-way List to set up 3-way call with the
    prospect (Can be direct Upline, Downline or
    Crossline). Leave messages on all their
    voicemails. Go with the first available partner.
  •  
  • I have prospect on a call at ___AM/PM Time Zone
    and I will need a Validation Partner three-way at
    _-__AM/PM Time Zone. Please get back to me ASAP
    to confirm or deny availability.
  •  
  • This is the 3-Way in the 1, 2, 3-Way System,
    with a Validation Partner to help you handle
    questions, set up follow up and close when
    appropriate.

26
Team Calling Facing Your F.E.A.R.
  • Gary Scott, from his Book
  • SUMMITT STRATEGIES
  • Secrets is Mastering the Everest in your Life
  • COURAGE is resistance to Fear,
  • MASTERY of Fear
  • NOT the absence of Fear!

27
TEAM CALLING PARAMETERS
  • Assign Team Partners (PLEASE DONT TALK)
  • FIRST person is Accountability Partner for BOTH
    (Tracks all activity on Time Management Sheet for
    the Team)
  • Take all personal items and SCRIPTS
  • Go IMMEDIATELY to your calling space
  • No Chit Chat (BAD ANGEL ?)
  • START CALLING IMMEDIATELY STAND UP (ALTERNATE
    Give Feedback)
  • CELEBRATE AFTER EACH CALL High FIVE!!

28
Introduction to Validation Partner
  • INTRO TO VALIDATION PARTNER AFTER CALL
  •  
  • Before the call, tell the prospect, I will hang
    up to clear the line after the call and then call
    you back to brain storm.
  • Call the VP FIRST, and then call the prospect
    back and say
  • (Prospect), earlier today I was talking to one
    of the Partners and he/she offered to brainstorm
    with us after the call.
  • (Prospect), this is (VP) ______ he/she is one of
    the most respected people in the Company
    (edifying description). (VP) ______, this is
    (Prospect).
  •  
  • LISTEN AND TAKE NOTES. Do not interrupt!

29
Anatomy of a 3-Way
  • 3-WAY AS SENIOR PARTNER HAVE FUN
  • It is nice to meet you ______. (Rep) said some
    wonderful things about you, so I offered to help
    brainstorm how we can launch in your area. Before
    we start, could you give me just a thumbnail
    sketch of your background? What do you love most
    about what you do and what do like least? (Gets
    them talking about themselves.)
  • ASK WHAT CAUGHT THEIR ATTENTION discover their
    Hot Button FOCUS ON THAT LET THEM TALK
    ______, tell me what part did you like best
    about what you just heard. Optional From what
    you just heard, which part did you feel was most
    compelling/exciting/interesting?
  • EXACTLY, I completely agree that is one of the
    best parts about the project. ANSWER QUESTIONS
    _______, do you have any questions about how we
    do, what we do or how to get started? Use
    questions to re-sell the highlights of the
    project, i.e. the Monopoly/Exclusivity, Timing,
    Money, Market Share, Scientific Infrastructure,
    Product Quality, etc. and to BUILD TRUST.
  • INVITE THEM TO JOIN Scale of 1 to 10 Close
  • After answering a few questions, Can I ask you a
    sincere question,_____ ? Wait for the answer. On
    a scale of 1-10, 1 you never want to hear from us
    again ? and 10 you are ready to get started
    today/tonight, where would you gage your
    interest?

30
Anatomy of a 3-Way
  • 6 GREAT! I tell people if they are a 7 they
    are in and all of the rest of their questions
    will be answered in training. Is there any reason
    we cant call customer support and get you
    started right now? It only takes a few minutes!
    What additional information do you need to move
    to say an 8 or a 9, and come on board? What
    additional questions do you have that I can
    answer for you?
  • 5- Sounds like it is not for you, am I right or
    wrong?
  • (Wait for the response. Some are just not quick
    to indicate interest.) (Right)
  • Who do you know who might be looking for their
    next financial home run? Do you have a sister,
    husband, neighbor who might be open? Who do you
    know in the beauty or glamour industry? Who is
    the most successful entrepreneur you know? Who is
    your realtor? Who is the best sales person you
    know?

31
Anatomy of a 3-Way
  • Why dont we schedule a demo of the Galvanic Spa?
    The least I can do for you is help you turn back
    the clock! What night this week is best for you
    or would the weekend be better?
  • BE SURE to validate and edify the rep during
    the call. You know you could not be in better
    hands than with (_____).

32
Anatomy of a 3-Way
  • After the first VP Three-way, most prospects
    usually are not a 9 or a 10 but a 6. Additional
    information and thought is required to make a
    commitment. Remember, this is a Relationship
    Building Process not a Sale.
  • ______, we realize that for most, this is the
    first step in an information gathering process.
    Between more information on the Company, the
    Technology and Products or how the Money is made
    which of those is most important to you?

33
Due Diligence
  • Perfect! The next step for you is to review our
    Web site. Do you have a pen? Great. Everything a
    potential representative needs to know about the
    project is there.
  • (The VP will decide what info, usually on a Web
    site best fits the Prospects needs)
  • It could be www.(yourname).NSEDreams.com or
    www.NS-Spa.com
  • Well send it (the link) right away, can you
    review it later tonight or would tomorrow be
    better? (Tomorrow)

34
Clear Definite Future!
  • Great! So that we do not have to chase each
    other, would morning, afternoon or evening be
    best for you to chat next? Afternoon. OK, is 2 or
    4 PM best? 4 PM. Perfect... talk to you then.
  • This is called a CLEAR DEFINITE FUTURE.
  • This means, You NEVER leave a conversation with a
    Prospect in process in person or on the phone
    without a DEFINITE appointment in your calendar
    and theirs when you will talk next, to discuss
    their feedback (WITH a Validation Partner on the
    phone FIRST)

35
Clear the Line
  • Saying CLEAR is also a code to the validation
    partner that you have cleared the line on a
    land line and released the connection with a
    prospect, by pushing the flash button twice or
    more to secure a DIAL TONE, after the prospect
    has hung up. In order to clear a cell, you must
    hang up and call back.

36
Clear the Time
  • Again, this means to clarify that your prospect
    has a couple of minutes to talk at the very
    beginning of a conversation. It is recommended to
    Clear the Time on all calls, it is good phone
    etiquette.

37
Prospecting Process Loops
  • The Prospecting Process from this stage forward
    simply loops back again, and again, with a Senior
    Partner. The objective is for the SP to REV THE
    PROSPECT UP AGAIN by referencing the information
    that was reviewed and building upon it and then
    closing again.
  • Always have a Validation Partner on the phone
    before making the first and subsequent follow up
    calls to the prospect. It is also recommended
    that when possible a different or new VP is
    utilized thus using the power of Multiple
    Voices.
  • If more information is required it is sent and a
    follow up scheduled, until a definitive yes or no
    is achieved. Most reps require 3 to 5
    conversations before coming on-board.

38
Never Talk Alone!
  • If the Prospect calls the Rep before the
    scheduled follow up let it go to voice mail or if
    answered, say the following, (Prospect) _______,
    I am in the middle of something right now. Where
    will you be for the next hour or so? I will call
    you back as soon as I can. Get a SP on the phone
    before you call them back.
  • The default position is always to sign the
    prospect up as an ADR Customer if the business is
    not right at this time.

39
Anatomy of a 3-Way
  • Now, ______ we have a limited number of incoming
    lines on the call so I just want to confirm you
    will be on, Right? ?
  • Great. Lets plan on brainstorming afterwards
    how you can own that market, ________. Talk to
    you then. Bye.

40
Presentations
  • The following Presentations are options for the
    Second Step/The Presentation in the 123Way
    SYSTEM
  • A LIVE Call or Meeting of your choice
  • Karen Johnson Denny Pretz Recorded Anti-Aging
    Call 512-703-6701, 30 minutes
  • Alan Nagao Galvanic Spa Call 641-715-3468 PIN
    214595
  • NS-Spa.com /or Gary DeRitter 480-289-7000 Option
    1 or 2
  • Jeff Mack ANTIAGING Call 20 minutes
    1-800-487-1155
  • Jeff Mack www.NSEDreams.com
  • LIVE DEMO Galvanic to Close, using Flip Chart
    through to the 1 Kit or 5 Kits conversation.

41
Other Word Tracks
  • Great question. Would you jot it down? As I
    mentioned, literally 95 of your questions will
    be answered in logical sequence on the call. So
    hold that thought and we will deal with any and
    all questions you have after the call is over.

42
Time Management
43
Time Management Sheet
44
Tracking Your Numbers
45
Contact Management Sheet
46
Organization Progress Tracking
47
Key Points to Remember
  • Scripts located under scripts on
    www.theplanofaction.com
  • Time Management Tools (Contact Mgmt and Time Mgmt
    Sheet) located under Time Management on
    www.theplanofaction.com
  • Increase cell phone minutes, get unlimited long
  • distance at home, know how to do 3-way
    calling
  • Find a Friend/Partner to work with in this
    business
  • Teach your team to duplicate verbatim so they can
  • duplicate the system

48
You Own A Mobile Business
  • You can work anywhere and anytime
  • YOU NEED
  • Telephone with 3-way calling
  • Prospecting Notebook (including Scripts, Contact
    Mgmt and Time Mgmt Sheets)
  • Day Planner or Palm Pilot
  • Senior Partner Phone List for 3-ways

49
Future Team Elite Commitment
  • I will Persist Until I Succeed!
  • I will stay plugged in all 3 weekly calls
    MMFC, MTC, SNTC
  • I will attend all TEUs, Regional Events and
    Conventions
  • I will build a business plan/set goals. Be
    accountable read the scrolls
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